University of Southern California
Revenue Cycle Application Analyst I - IS Revenue Cycle Apps - Full Time 8 Hour D
University of Southern California, Glendale, California, us, 91222
Overview
Revenue Cycle Application Analyst I - IS Revenue Cycle Apps - Full Time 8 Hour Days (Non-Exempt) (Non-Union) | Keck Medicine of USC | Hospital | Los Angeles, California Under the supervision and guidance of the department leader and/or seasoned analysts, the Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate needs-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing. The Revenue Cycle Applications Analyst I acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The analyst also understands the functional workflow and processes of the departments supported and maintains system functionality and design in support of workflow efficiency and user/department productivity. The role focuses primarily on direct customer service while also participating in project-related activities. They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC technologies including IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. Essential Duties: Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles service problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains a pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS. Technical Skills and Industry Knowledge: Assist and participate in system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e., ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. Team Work and Project Management: Help team leader/manager/director establish project goals, milestones and procedures, work on projects throughout the organization, monitor and report on project task progress, and be involved in multiple projects. Manage own work efforts for projects and manage time effectively while ensuring attention to detail. Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required. Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organizational needs. Help formulate scope and objectives. Utilize critical analytical and problem solving skills to arrive at recommendations and propose solutions to department leaders. Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Acts as the point of contact for department functions in relation to implementing and managing responsible systems. Training: Assist in training new staff members on applicable systems/applications. Responsible for working with customers and/or vendors with training on new systems being implemented and rolled out for use in the departments. Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned. Required Qualifications: Associate's degree in Business Administration or related field (or equivalent). Minimum 2 years of relevant business support and/or information technology support experience if no Associate's degree. Some experience in relevant business support and/or information technology support experience highly desired, or 2 years minimum of relevant experience if no Associate's degree. Familiarity and experience with 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus Healthcare experience in either Ambulatory or Acute Care setting a plus Good organizational skills with ability to prioritize multiple activities in a rapidly changing environment Strong customer service focus Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Preferred Qualifications: Required Licenses/Certifications: Fire Life Safety Training (LA City). If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (Required within LA City only). The hourly rate range for this position is $39.00 - $63.95. When extending an offer of employment, the University of Southern California considers factors such as the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. REQ20162900 | Posted Date: 05/19/2025 Apply
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Revenue Cycle Application Analyst I - IS Revenue Cycle Apps - Full Time 8 Hour Days (Non-Exempt) (Non-Union) | Keck Medicine of USC | Hospital | Los Angeles, California Under the supervision and guidance of the department leader and/or seasoned analysts, the Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate needs-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing. The Revenue Cycle Applications Analyst I acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The analyst also understands the functional workflow and processes of the departments supported and maintains system functionality and design in support of workflow efficiency and user/department productivity. The role focuses primarily on direct customer service while also participating in project-related activities. They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC technologies including IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. Essential Duties: Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles service problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains a pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS. Technical Skills and Industry Knowledge: Assist and participate in system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e., ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. Team Work and Project Management: Help team leader/manager/director establish project goals, milestones and procedures, work on projects throughout the organization, monitor and report on project task progress, and be involved in multiple projects. Manage own work efforts for projects and manage time effectively while ensuring attention to detail. Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required. Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organizational needs. Help formulate scope and objectives. Utilize critical analytical and problem solving skills to arrive at recommendations and propose solutions to department leaders. Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Acts as the point of contact for department functions in relation to implementing and managing responsible systems. Training: Assist in training new staff members on applicable systems/applications. Responsible for working with customers and/or vendors with training on new systems being implemented and rolled out for use in the departments. Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned. Required Qualifications: Associate's degree in Business Administration or related field (or equivalent). Minimum 2 years of relevant business support and/or information technology support experience if no Associate's degree. Some experience in relevant business support and/or information technology support experience highly desired, or 2 years minimum of relevant experience if no Associate's degree. Familiarity and experience with 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus Healthcare experience in either Ambulatory or Acute Care setting a plus Good organizational skills with ability to prioritize multiple activities in a rapidly changing environment Strong customer service focus Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Preferred Qualifications: Required Licenses/Certifications: Fire Life Safety Training (LA City). If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (Required within LA City only). The hourly rate range for this position is $39.00 - $63.95. When extending an offer of employment, the University of Southern California considers factors such as the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. REQ20162900 | Posted Date: 05/19/2025 Apply
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