COOLSOFT
RMS CJIS MS Word Visio Adobe Acrobat Analyst
This position is for a Contract Analyst in Hartford, CT, with a duration of 12 months and compensation determined by experience.
Job Description
The Criminal Justice Information System (CJIS) CISS Electronic Workflow Analyst (Training & Onboarding Support) will communicate, coordinate, and train Law Enforcement agencies in Connecticut for the CISS Electronic Workflow. Key Responsibilities
Training & Certification: Assist in delivering training for CISS electronic workflow users, provide in-person, remote, and hybrid training, and support “train-the-trainer” efforts. Onboarding & Change Management: Work with municipal police departments to prepare, connect, and certify them for CISS electronic workflow adoption, facilitate Kickoff Meetings and onboarding sessions, and conduct User Impact Assessments (UIA) and role-mapping activities. Business Analyst: Provide guidance to departments on updating local workflows to align with statewide electronic workflow standards. Stakeholder Engagement: Serve as a liaison between CJIS-CT, DESPP, the Connecticut Police Chiefs Association (CPCA), and other stakeholders, capture, document, and escalate agency feedback to improve system performance and training resources. System Integration & Support: Work directly with RMS vendors to ensure departments are workflow-ready, support the rollout of other CISS enhancements, and collaborate with CJIS staff on system demonstrations, pilot projects, and new feature adoption. Reporting: Provide weekly status reports summarizing activities, progress, issues, and recommendations to CJIS-CT leadership. Required Skills/Experience
Experience in the public safety or criminal justice field, preferably law enforcement. Strong familiarity with law enforcement workflows, Records Management Systems (RMS), and CJIS applications. Knowledge of CISS electronic workflow components and the adjudication process. Strong skills in training, facilitation, and technical communication within law enforcement (verbal and written). Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms. Ability to work independently and in teams, balancing multiple priorities under tight deadlines. Flexibility to accommodate onsite training sessions statewide (occasional evenings/weekends). EOE Protected Veterans/Disability
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The Criminal Justice Information System (CJIS) CISS Electronic Workflow Analyst (Training & Onboarding Support) will communicate, coordinate, and train Law Enforcement agencies in Connecticut for the CISS Electronic Workflow. Key Responsibilities
Training & Certification: Assist in delivering training for CISS electronic workflow users, provide in-person, remote, and hybrid training, and support “train-the-trainer” efforts. Onboarding & Change Management: Work with municipal police departments to prepare, connect, and certify them for CISS electronic workflow adoption, facilitate Kickoff Meetings and onboarding sessions, and conduct User Impact Assessments (UIA) and role-mapping activities. Business Analyst: Provide guidance to departments on updating local workflows to align with statewide electronic workflow standards. Stakeholder Engagement: Serve as a liaison between CJIS-CT, DESPP, the Connecticut Police Chiefs Association (CPCA), and other stakeholders, capture, document, and escalate agency feedback to improve system performance and training resources. System Integration & Support: Work directly with RMS vendors to ensure departments are workflow-ready, support the rollout of other CISS enhancements, and collaborate with CJIS staff on system demonstrations, pilot projects, and new feature adoption. Reporting: Provide weekly status reports summarizing activities, progress, issues, and recommendations to CJIS-CT leadership. Required Skills/Experience
Experience in the public safety or criminal justice field, preferably law enforcement. Strong familiarity with law enforcement workflows, Records Management Systems (RMS), and CJIS applications. Knowledge of CISS electronic workflow components and the adjudication process. Strong skills in training, facilitation, and technical communication within law enforcement (verbal and written). Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms. Ability to work independently and in teams, balancing multiple priorities under tight deadlines. Flexibility to accommodate onsite training sessions statewide (occasional evenings/weekends). EOE Protected Veterans/Disability
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