Amazon Web Services (AWS)
Infrastructure Technical Program Manager, Global Connectivity Infrastructure Del
Amazon Web Services (AWS), Herndon, Virginia, United States, 22070
Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver safety, security, and capacity at the lowest possible cost, while experiencing an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Global Connectivity Infrastructure Delivery - Fiber Deployment organization is responsible for project management, quality, and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Responsibilities
Report to the NASA GCID-FD Deployment Manager, providing regular updates to NASA and Global Senior management. Serve as a key member of the North and South America GCID-FD team, helping to drive overall Network Infrastructure strategy. Manage vendor relationships to deploy on time, measure progress, and rate performance using quality KPIs. Develop and implement a focused quality management program to track defects, mitigate risks, standardize root cause analysis, and measure vendor performance. Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates to management and stakeholders. Periodically report on the overall network development program status across the assigned region. Manage approved network plans with internal customers and stakeholders until the infrastructure is in service. Coordinate multiple cross-functional projects/programs, including on a global scale. Interact with engineers, technicians, vendors, and senior management on a daily basis. Physically audit completed construction work, review fiber test results, and hand off delivery to internal customers. Run meetings, maintain timelines, and keep large, diverse groups informed of progress and obstacles. Anticipate bottlenecks, manage risk and escalations, and balance business needs with technical constraints. Coordinate access and approvals to security-regulated sites. Basic Qualifications
3+ years of technical infrastructure management experience Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software) Experience with various infrastructure build scenarios Preferred Qualifications
Horizontal Utility Civil experience Fiber Splicing and Testing Inline Amplifier experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation during the application or hiring process, please visit amazon.jobs accommodations for more information. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver safety, security, and capacity at the lowest possible cost, while experiencing an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Global Connectivity Infrastructure Delivery - Fiber Deployment organization is responsible for project management, quality, and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Responsibilities
Report to the NASA GCID-FD Deployment Manager, providing regular updates to NASA and Global Senior management. Serve as a key member of the North and South America GCID-FD team, helping to drive overall Network Infrastructure strategy. Manage vendor relationships to deploy on time, measure progress, and rate performance using quality KPIs. Develop and implement a focused quality management program to track defects, mitigate risks, standardize root cause analysis, and measure vendor performance. Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates to management and stakeholders. Periodically report on the overall network development program status across the assigned region. Manage approved network plans with internal customers and stakeholders until the infrastructure is in service. Coordinate multiple cross-functional projects/programs, including on a global scale. Interact with engineers, technicians, vendors, and senior management on a daily basis. Physically audit completed construction work, review fiber test results, and hand off delivery to internal customers. Run meetings, maintain timelines, and keep large, diverse groups informed of progress and obstacles. Anticipate bottlenecks, manage risk and escalations, and balance business needs with technical constraints. Coordinate access and approvals to security-regulated sites. Basic Qualifications
3+ years of technical infrastructure management experience Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software) Experience with various infrastructure build scenarios Preferred Qualifications
Horizontal Utility Civil experience Fiber Splicing and Testing Inline Amplifier experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation during the application or hiring process, please visit amazon.jobs accommodations for more information. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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