Amazon
Infrastructure InterAZ Technical Program Manager, Global Connectivity Infrastruc
Amazon, Herndon, Virginia, United States, 22070
Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing capacity at a low cost. This role is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Amazon Web Services is looking for a Technical Infrastructure Program Manager to support and deploy one of the world’s largest and most complex telecommunications networks. The role executes a strategic plan to improve business processes and deployment of hyperscaled cloud infrastructure, creates a quality control system for North and South America (NASA), conducts pre/post-inspections for design validation, and pilots stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, focused on project management, quality and delivery of fiber capacity for AWS internal infrastructure. The Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on telecommunications, civil engineering, fiber characterization and network planning backgrounds. The team constructs and delivers hyperscale networks across the North and South American regions. This role includes travel to field locations and onsite inspections; it is not a full-time remote job. Responsibilities
Report to the NASA GCID-FD Deployment Manager, and provide regular updates to NASA and Global Senior management. Serve as a key member of the North and South America GCID-FD team to drive overall Network Infrastructure strategy. Vendor management to deploy on time, measure progress, and rate through quality KPIs. Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success. Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates to management and stakeholders. Periodically report on the overall network development program status across the assigned region. Manage and track approved network plans with internal customers and stakeholders until the infrastructure is in service. Manage multiple cross-functional projects/programs simultaneously, some on a global scale. Interact with engineers, technicians, vendors, and senior management on a daily basis. Physically audit completed construction work, review fiber test results, and hand off completed delivery to internal customers. Run meetings, create and maintain timelines, and keep large groups informed of progress and obstacles. Anticipate bottlenecks, manage risk and escalations, and balance business needs with technical constraints. Coordinate access and approvals to security-regulated sites. Develop and maintain network maintenance schedules with flexibility and minimal disruption. Provide input to cross-functional teams on fiber delivery, planning, and scheduling from a deployment perspective. Assess field conditions and ground realities to determine optimal deployment methods for smooth customer handoff. Basic Qualifications
3+ years of technical infrastructure management experience Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software) Experience with varying scenarios of infrastructure builds Preferred Qualifications
Horizontal Utility Civil experience Fiber Splicing and Testing Inline Amplifier experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year to $205,500/year, with pay based on factors including market location, job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other benefits may be provided. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted:
July 17, 2024 (Updated about 10 hours ago) Posted:
September 23, 2025 (Updated 1 day ago) Posted:
September 24, 2025 (Updated 1 day ago) Posted:
September 23, 2025 (Updated 2 days ago) Posted:
September 22, 2025 (Updated 2 days ago) Share this job
Important FAQs for current Government employees Before proceeding, please review the following FAQs https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing capacity at a low cost. This role is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Amazon Web Services is looking for a Technical Infrastructure Program Manager to support and deploy one of the world’s largest and most complex telecommunications networks. The role executes a strategic plan to improve business processes and deployment of hyperscaled cloud infrastructure, creates a quality control system for North and South America (NASA), conducts pre/post-inspections for design validation, and pilots stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, focused on project management, quality and delivery of fiber capacity for AWS internal infrastructure. The Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on telecommunications, civil engineering, fiber characterization and network planning backgrounds. The team constructs and delivers hyperscale networks across the North and South American regions. This role includes travel to field locations and onsite inspections; it is not a full-time remote job. Responsibilities
Report to the NASA GCID-FD Deployment Manager, and provide regular updates to NASA and Global Senior management. Serve as a key member of the North and South America GCID-FD team to drive overall Network Infrastructure strategy. Vendor management to deploy on time, measure progress, and rate through quality KPIs. Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success. Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates to management and stakeholders. Periodically report on the overall network development program status across the assigned region. Manage and track approved network plans with internal customers and stakeholders until the infrastructure is in service. Manage multiple cross-functional projects/programs simultaneously, some on a global scale. Interact with engineers, technicians, vendors, and senior management on a daily basis. Physically audit completed construction work, review fiber test results, and hand off completed delivery to internal customers. Run meetings, create and maintain timelines, and keep large groups informed of progress and obstacles. Anticipate bottlenecks, manage risk and escalations, and balance business needs with technical constraints. Coordinate access and approvals to security-regulated sites. Develop and maintain network maintenance schedules with flexibility and minimal disruption. Provide input to cross-functional teams on fiber delivery, planning, and scheduling from a deployment perspective. Assess field conditions and ground realities to determine optimal deployment methods for smooth customer handoff. Basic Qualifications
3+ years of technical infrastructure management experience Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software) Experience with varying scenarios of infrastructure builds Preferred Qualifications
Horizontal Utility Civil experience Fiber Splicing and Testing Inline Amplifier experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year to $205,500/year, with pay based on factors including market location, job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other benefits may be provided. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted:
July 17, 2024 (Updated about 10 hours ago) Posted:
September 23, 2025 (Updated 1 day ago) Posted:
September 24, 2025 (Updated 1 day ago) Posted:
September 23, 2025 (Updated 2 days ago) Posted:
September 22, 2025 (Updated 2 days ago) Share this job
Important FAQs for current Government employees Before proceeding, please review the following FAQs https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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