California Department of Public Health
STAFF SERVICES MANAGER I JC-494101
California Department of Public Health, Sacramento, California, United States, 95828
Performance Management Consultant | Staff Services Manager I, JC-494101
California Department of Public Health (CDPH) is seeking a highly motivated Performance Management Consultant (Staff Services Manager I) to assist managers and supervisors with the appropriate and timely application of progressive discipline processing and addressing sensitive/complex concerns related to performance and conduct in the workplace. This is a 12-month Limited-Term Full-Time position that may be extended or become Permanent. Job Description and Duties
The Staff Services Manager I (Specialist) serves as a non-supervisory, highly skilled, organized, and experienced special consultant. Responsibilities include providing guidance and expertise to CDPH managers and supervisors when handling sensitive/complex employee performance and conduct concerns, and administration of the state’s disciplinary process. This position is part of the Performance & Policy Consultation Unit in HRD’s Strategic Talent Management and Development Branch (STMDB) and works with the Performance & Training Compliance Management Unit (PTCMU). The STMDB focuses on fostering an engaging environment that encourages development. The candidate should be able to: guide on technical aspects of policy and discipline assist managers and supervisors to handle matters using trauma-informed principles or similar employee engagement practices Desirable Qualifications
In addition to evaluating each candidate's relative ability, the following factors will be used for consideration: Experience with personnel matters, including employee discipline, and interpreting laws, rules, and regulations Ability to act independently, take initiative, and adapt to changing priorities in a fast-paced environment Ability to analyze data and present ideas effectively both orally and in writing Knowledge of trauma-informed practices within the workplace Demonstrated leadership, openness, approachability, and supportiveness Problem-solving skills for issues without clear answers Ability to organize workload, manage multiple assignments, and work under pressure Commitment to creating an equitable and inclusive workplace where diversity is valued Experience with Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint Statement of Qualifications (SOQ)
An SOQ is a narrative discussing how the applicant’s education, training, experience, and skills meet the Desirable Qualifications. SOQ responses are evaluated for writing ability. Address the SOQ with specific examples of your education, training, and experience. For guidance on writing an SOQ, see CDPH resources on SOQ preparation. Applications without an appropriate SOQ will be rejected as incomplete. Please address the following SOQ questions in numerical order: Describe your experience with the progressive discipline process within the California State Civil Service Provide an example of guiding and advising while ensuring compliance with applicable laws, rules, and policies What does “Trauma-Informed” mean to you and why is it important in the workplace Eligibility Information
New to California State Service candidates must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination. Review the Staff Services Manager I exam bulletin on CalCareers/Exams. Telework Information
This position may be eligible for telework up to three days per week and requires in-person work at the designated headquarters at least two days per week. Telework eligibility is subject to department policy and change. California residency is required for teleworking employees; candidates outside California may be interviewed, but must establish California residency prior to appointment. Travel may be required, with commute expenses the responsibility of the employee. The headquarters office location is identified in the attached duty statement. Final Filing Date
10/14/2025 Job Code : JC-494101 Position : 580-120-4800-901 Working Title : Performance Management Consultant Classification : STAFF SERVICES MANAGER I Salary : $7,172.00 - $8,910.00 Telework : Hybrid Job Type : 12 Month Limited Term - Full Time Questions? Contact the Recruitment Team at Apply@cdph.ca.gov or (916) 445-0983. Compensation and Benefits Context
Benefit information is available on the CalHR and CalPERS websites. The posted salary may not reflect recent adjustments. New state candidates are hired at the minimum salary for the classification or alternate range, as applicable. Note: The California Personal Leave Program (PLP 2025) reduces base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027; the posted range does not reflect this reduction.
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California Department of Public Health (CDPH) is seeking a highly motivated Performance Management Consultant (Staff Services Manager I) to assist managers and supervisors with the appropriate and timely application of progressive discipline processing and addressing sensitive/complex concerns related to performance and conduct in the workplace. This is a 12-month Limited-Term Full-Time position that may be extended or become Permanent. Job Description and Duties
The Staff Services Manager I (Specialist) serves as a non-supervisory, highly skilled, organized, and experienced special consultant. Responsibilities include providing guidance and expertise to CDPH managers and supervisors when handling sensitive/complex employee performance and conduct concerns, and administration of the state’s disciplinary process. This position is part of the Performance & Policy Consultation Unit in HRD’s Strategic Talent Management and Development Branch (STMDB) and works with the Performance & Training Compliance Management Unit (PTCMU). The STMDB focuses on fostering an engaging environment that encourages development. The candidate should be able to: guide on technical aspects of policy and discipline assist managers and supervisors to handle matters using trauma-informed principles or similar employee engagement practices Desirable Qualifications
In addition to evaluating each candidate's relative ability, the following factors will be used for consideration: Experience with personnel matters, including employee discipline, and interpreting laws, rules, and regulations Ability to act independently, take initiative, and adapt to changing priorities in a fast-paced environment Ability to analyze data and present ideas effectively both orally and in writing Knowledge of trauma-informed practices within the workplace Demonstrated leadership, openness, approachability, and supportiveness Problem-solving skills for issues without clear answers Ability to organize workload, manage multiple assignments, and work under pressure Commitment to creating an equitable and inclusive workplace where diversity is valued Experience with Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint Statement of Qualifications (SOQ)
An SOQ is a narrative discussing how the applicant’s education, training, experience, and skills meet the Desirable Qualifications. SOQ responses are evaluated for writing ability. Address the SOQ with specific examples of your education, training, and experience. For guidance on writing an SOQ, see CDPH resources on SOQ preparation. Applications without an appropriate SOQ will be rejected as incomplete. Please address the following SOQ questions in numerical order: Describe your experience with the progressive discipline process within the California State Civil Service Provide an example of guiding and advising while ensuring compliance with applicable laws, rules, and policies What does “Trauma-Informed” mean to you and why is it important in the workplace Eligibility Information
New to California State Service candidates must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination. Review the Staff Services Manager I exam bulletin on CalCareers/Exams. Telework Information
This position may be eligible for telework up to three days per week and requires in-person work at the designated headquarters at least two days per week. Telework eligibility is subject to department policy and change. California residency is required for teleworking employees; candidates outside California may be interviewed, but must establish California residency prior to appointment. Travel may be required, with commute expenses the responsibility of the employee. The headquarters office location is identified in the attached duty statement. Final Filing Date
10/14/2025 Job Code : JC-494101 Position : 580-120-4800-901 Working Title : Performance Management Consultant Classification : STAFF SERVICES MANAGER I Salary : $7,172.00 - $8,910.00 Telework : Hybrid Job Type : 12 Month Limited Term - Full Time Questions? Contact the Recruitment Team at Apply@cdph.ca.gov or (916) 445-0983. Compensation and Benefits Context
Benefit information is available on the CalHR and CalPERS websites. The posted salary may not reflect recent adjustments. New state candidates are hired at the minimum salary for the classification or alternate range, as applicable. Note: The California Personal Leave Program (PLP 2025) reduces base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027; the posted range does not reflect this reduction.
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