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State of Delaware

Senior Administrative Specialist This position is Exempt from the State of Delaw

State of Delaware, Los Angeles, California, United States

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Overview

Senior Administrative Specialist (Exempt from the State of Delaware Merit System) Join to apply for the Senior Administrative Specialist role at State of Delaware. Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

Introduction

DHSS offers numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

As Senior Administrative Specialist, you'll provide crucial support to the Director's Office within the Division of Social Services. You will provide seamless administrative support to the Director and management team, from scheduling important meetings to maintaining organization with filing and correspondence. You’ll also participate in committees (e.g., Employee Recognition Committee, Employee and Team of the Quarter Awards, Office Manager Work Group Meetings) and support communication at the management level.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position; duties may include similar tasks not specifically listed.

Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate activities, respond to inquiries, and provide guidance on administrative matters.

Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, assists in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases.

Delivers excellent customer service in-person, electronically, or by written communication.

Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.

Creates and maintains record-keeping systems or logs to file, track, and retrieve documents in compliance with retention schedules.

Assists higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work.

Reviews, processes, and evaluates information for completeness and accuracy; resolves discrepancies and issues in accordance with applicable laws and regulations.

Drafts, manages, and distributes communications and other materials for public and/or internal use.

Coordinates administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members.

Uses automated information systems and computer software to manage data.

Orders and maintains office supplies and equipment.

Plans and coordinates meetings, hearings, or conferences and makes travel arrangements.

May approve or recommend approval/denial of requests within established standards and guidelines.

Performs other related duties as required.

Job Requirements

Please attach a resume with your online application or use the resume tab to provide a detailed description of how your education, training and/or experience meets each job requirement, including employer, responsibilities and dates (month/year).

One year of experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.

One year of experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.

One year of experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.

Six months of experience in providing guidance and consultation to management, customers, and others on administrative matters.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm authorization to work in the U.S. For more information refer to Job Seeker Resources. DHSS does not provide employment-based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment, at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit https://dhr.delaware.gov/benefits/

Selection Process

The application and resume are evaluated based on education, training and experience as they relate to the job requirements. Provide complete and accurate information on your application and resume, including dates of employment, job titles and duties. For education and training, list providers, course titles and summaries. Submissions will be communicated via email; keep contact information current. You may view correspondence in the State of Delaware "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. For assistance, contact the provided resources (TDD, Delaware Relay, or DHR ADA Concerns).

Equal Opportunity

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We encourage a workforce representative of Delaware in terms of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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