University of Denver
Assistant Director, Undergraduate Programs
University of Denver, Denver, Colorado, United States, 80285
Overview
The University located in Denver, Colorado, is a private institution founded in 1864. It serves more than 5,200 undergraduate and 6,200 graduate students as a research-intensive university. Daniels College of Business (DCB) prepares students to succeed in a dynamic, changing world and offers a variety of baccalaureate, graduate, PhD and certificate programs. The Daniels Undergraduate Programs (DUGP) student services support the largest student population, including the largest group of outside stakeholders (parents). The DCB engages with students from high school visitation through matriculation and commencement, ensuring a positive and robust student services experience for more than 2,100 admitted and prospective business majors and minors. The Daniels College of Business is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) information is detailed at
the Daniels website and related materials. Position Summary
This position is tasked with executing the student life cycle for the largest student population at the University of Denver, including the largest group of outside stakeholders (parents). Primary responsibilities focus on planning, development, design, support, execution, maintenance, and assessment of student services for undergraduate programs at the Daniels College of Business. This role collaborates with cohorts, associate/assistant deans, school directors, department chairs, university offices, staff and faculty to ensure a positive and robust student services experience for the DCB community. Essential Functions
Advising:
Provide academic advising services for a four-year academic and co-curriculum for a caseload of approximately 300–350 undergraduate business majors and minors across four academic quarters per year. Communicate relevant academic and administration information in a timely manner. Address student concerns regarding course schedules, degree completion and/or registration procedures. Support eight curricular areas within Daniels with respect to course scheduling and forecasting for strategic enrollment management. Adapt to yearly curriculum changes/iterations implemented by the Daniels College of Business and multiple campus units. Policy/Procedure:
Assist college and university units with academic processes including graduation certifications, preliminary graduation reviews, course substitutions and transfer credit evaluation, course scheduling, extensions and petitions. Ensure compliance with federal guidelines, accreditation, and Daniels academic standards. Program Management:
Help design, manage, coordinate, plan and execute student services activities for undergraduate students. Communicate with stakeholders, develop printed materials, and manage the execution of activities related to student services. Manage finances and contracts related to operational delivery of programs. Develop assessment tools to evaluate programs and offerings. Provide leadership with associate/assistant deans, departmental chairs, school directors, university offices, staff and faculty to ensure a seamless student experience. Work with the team on inclusion, retention and persistence initiatives and their incorporation into the curriculum and student experience at Daniels. Strategy:
Serve on campus or college committees as requested. Participate in strategic planning and management processes to support undergraduate student services. Evaluate and implement recruitment and retention opportunities for a diverse student population. Management:
Manage and train graduate assistants, multiple DUGP student employee groups, and third-party vendors by setting expectations for exceptional service and activities. Other:
Perform other duties as assigned by the associate dean and the director of undergraduate student services. Develop functional student services specialty areas aligned with the Daniels and university mission (e.g., inclusive excellence, case competitions, employer relations, data analysis, community outreach, and professional certifications). Engage in committee work and professional development opportunities (e.g., NACE, NACADA). Knowledge, Skills, and Abilities
Strong organizational, planning, and program development abilities. Excellent verbal and written communication skills. Ability to present information effectively in one-on-one, small group, and large group settings. Leadership to collaborate with Daniels departments and with all student services and administrative units across campus. Demonstrated ability to work in teams and exhibit hospitality and emotional intelligence in interactions with diverse constituencies. Proficiency with Microsoft Office programs and expertise in SCT Banner for multiple keystrokes quarterly per student. Strong systems and processing knowledge for general business and academic operations. Required Qualifications
Bachelor's degree or equivalent combination of education and experience 2–4 years of professional relationship management Preferred Qualifications
Master's degree in education or related field Experience managing the undergraduate student life-cycle 3+ years of academic advising and/or student services experience, preferably at the undergraduate level Proven record of developing and deploying innovative student services initiatives based on industry best practices Working Environment
Standard office environment Occasional interruptions; moderate stress Noise level: quiet to moderate Physical Activities
Ability to work in front of a computer for extended periods Occasionally required to move about the office and campus Work Schedule
Onsite schedule from 8:00 am to 5:00 pm, Monday–Friday, with occasional evenings, weekends, and holidays. Schedules vary by department. The position is eligible for partial remote work in accordance with the university’s flexible work policy, with details determined by the hiring manager. Application Deadline
Submit application materials by 4:00 p.m. (MST) October 5, 2025. Special Instructions
Candidates must apply online through the job portal to be considered. Only online applications will be accepted. Salary and Benefits
The salary grade is 9; salary range is $58,000–$64,000. The University may pay more or less than the posted range depending on qualifications and other factors. Benefits include medical, dental, retirement, paid time off, tuition benefit and ECO pass. Equal Opportunity
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status, and in accordance with applicable laws and regulations. For more information, see the Non-Discrimination Statement. All offers of employment are contingent upon satisfactory completion of a criminal history background check.
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The University located in Denver, Colorado, is a private institution founded in 1864. It serves more than 5,200 undergraduate and 6,200 graduate students as a research-intensive university. Daniels College of Business (DCB) prepares students to succeed in a dynamic, changing world and offers a variety of baccalaureate, graduate, PhD and certificate programs. The Daniels Undergraduate Programs (DUGP) student services support the largest student population, including the largest group of outside stakeholders (parents). The DCB engages with students from high school visitation through matriculation and commencement, ensuring a positive and robust student services experience for more than 2,100 admitted and prospective business majors and minors. The Daniels College of Business is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) information is detailed at
the Daniels website and related materials. Position Summary
This position is tasked with executing the student life cycle for the largest student population at the University of Denver, including the largest group of outside stakeholders (parents). Primary responsibilities focus on planning, development, design, support, execution, maintenance, and assessment of student services for undergraduate programs at the Daniels College of Business. This role collaborates with cohorts, associate/assistant deans, school directors, department chairs, university offices, staff and faculty to ensure a positive and robust student services experience for the DCB community. Essential Functions
Advising:
Provide academic advising services for a four-year academic and co-curriculum for a caseload of approximately 300–350 undergraduate business majors and minors across four academic quarters per year. Communicate relevant academic and administration information in a timely manner. Address student concerns regarding course schedules, degree completion and/or registration procedures. Support eight curricular areas within Daniels with respect to course scheduling and forecasting for strategic enrollment management. Adapt to yearly curriculum changes/iterations implemented by the Daniels College of Business and multiple campus units. Policy/Procedure:
Assist college and university units with academic processes including graduation certifications, preliminary graduation reviews, course substitutions and transfer credit evaluation, course scheduling, extensions and petitions. Ensure compliance with federal guidelines, accreditation, and Daniels academic standards. Program Management:
Help design, manage, coordinate, plan and execute student services activities for undergraduate students. Communicate with stakeholders, develop printed materials, and manage the execution of activities related to student services. Manage finances and contracts related to operational delivery of programs. Develop assessment tools to evaluate programs and offerings. Provide leadership with associate/assistant deans, departmental chairs, school directors, university offices, staff and faculty to ensure a seamless student experience. Work with the team on inclusion, retention and persistence initiatives and their incorporation into the curriculum and student experience at Daniels. Strategy:
Serve on campus or college committees as requested. Participate in strategic planning and management processes to support undergraduate student services. Evaluate and implement recruitment and retention opportunities for a diverse student population. Management:
Manage and train graduate assistants, multiple DUGP student employee groups, and third-party vendors by setting expectations for exceptional service and activities. Other:
Perform other duties as assigned by the associate dean and the director of undergraduate student services. Develop functional student services specialty areas aligned with the Daniels and university mission (e.g., inclusive excellence, case competitions, employer relations, data analysis, community outreach, and professional certifications). Engage in committee work and professional development opportunities (e.g., NACE, NACADA). Knowledge, Skills, and Abilities
Strong organizational, planning, and program development abilities. Excellent verbal and written communication skills. Ability to present information effectively in one-on-one, small group, and large group settings. Leadership to collaborate with Daniels departments and with all student services and administrative units across campus. Demonstrated ability to work in teams and exhibit hospitality and emotional intelligence in interactions with diverse constituencies. Proficiency with Microsoft Office programs and expertise in SCT Banner for multiple keystrokes quarterly per student. Strong systems and processing knowledge for general business and academic operations. Required Qualifications
Bachelor's degree or equivalent combination of education and experience 2–4 years of professional relationship management Preferred Qualifications
Master's degree in education or related field Experience managing the undergraduate student life-cycle 3+ years of academic advising and/or student services experience, preferably at the undergraduate level Proven record of developing and deploying innovative student services initiatives based on industry best practices Working Environment
Standard office environment Occasional interruptions; moderate stress Noise level: quiet to moderate Physical Activities
Ability to work in front of a computer for extended periods Occasionally required to move about the office and campus Work Schedule
Onsite schedule from 8:00 am to 5:00 pm, Monday–Friday, with occasional evenings, weekends, and holidays. Schedules vary by department. The position is eligible for partial remote work in accordance with the university’s flexible work policy, with details determined by the hiring manager. Application Deadline
Submit application materials by 4:00 p.m. (MST) October 5, 2025. Special Instructions
Candidates must apply online through the job portal to be considered. Only online applications will be accepted. Salary and Benefits
The salary grade is 9; salary range is $58,000–$64,000. The University may pay more or less than the posted range depending on qualifications and other factors. Benefits include medical, dental, retirement, paid time off, tuition benefit and ECO pass. Equal Opportunity
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status, and in accordance with applicable laws and regulations. For more information, see the Non-Discrimination Statement. All offers of employment are contingent upon satisfactory completion of a criminal history background check.
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