LIM College
Overview
Director of Admissions Operations and Systems Founded in 1939 and located in midtown Manhattan, LIM College is focused on the global business of fashion and lifestyle. LIM College offers master’s, bachelor’s and associate degree programs and prepares students for career success through an immersive, real-world learning approach. The College’s commitment to excellence in business education is reflected in outcomes such as a Career Outcomes Rate of 97% for the Class of 2023. The Director of Admissions Operations and Systems role serves as the Slate Captain (lead for the Technolutions Slate CRM system), ensuring seamless operations and strategic alignment across the admissions process. The role oversees admissions processes, systems, and efficiencies to support enrollment goals. The Director collaborates with the Vice President to assess application trends, optimize workflows, and make data-driven decisions to improve the applicant experience. This position also manages the Operations team to ensure timely and accurate processing of applications, deployment of communications, and data integrity protocols to drive efficiency and improve enrollment outcomes.
Responsibilities
Slate
– Serve as the institution’s chief architect of Slate, providing overall vision, system administration, and support.
Maximize CRM efficiency for the lifecycle of constituent records, staff needs, while maintaining data integrity and security.
Develop and enhance technological platforms to streamline procedures and improve data security, accuracy, accessibility, and confidentiality.
Create and optimize processes to improve staff efficiency and system functionality.
Develop, modify, maintain, and support custom reports to meet ad-hoc and ongoing needs.
Conduct regular maintenance, updates, and improvements to enhance system performance and data integrity.
Work with stakeholders to ensure accurate data exchange between the CRM and other systems.
Provide continuous training, documentation, and updates to CRM users, ensuring smooth system operations and user proficiency.
Strategic Leadership & Oversight
– Advise the Vice President of Enrollment Services on operational strategy, enrollment trends, and data-driven decision-making.
Lead the long-term vision and strategy for admissions operations, aligned with enrollment and retention goals.
Oversee high-impact admissions initiatives, integrating technology and workflow improvements to increase efficiency and effectiveness.
Collaborate with Marketing, Financial Aid, Academic Affairs, IT, Student Affairs, and Institutional Research to optimize processes that enhance enrollment outcomes.
Ensure operational policies align with federal, state, and institutional compliance regulations, reducing risk and improving efficiency.
Admissions Technology & Data Integrity
– Provide oversight of Slate CRM to support all programs (undergraduate, graduate, online, pre-college, transfer).
Write and maintain data-reporting tools, data integrity, analysis, and accuracy of data in student information systems.
Oversee new system integrations with rigorous testing and efficiency improvements.
Establish data governance policies ensuring data integrity, security, and accuracy of admissions data.
Serve as liaison with IT, external vendors, and consultants to drive continuous improvements in admissions technology.
Develop admissions reporting dashboards to provide real-time insights for enrollment decisions.
Operational Oversight & Process Optimization
– Oversee all admissions operations, enhance automation, reduce inefficiencies, and streamline workflows.
Develop and execute a comprehensive admissions operations roadmap with continuous process improvements.
Define and monitor KPIs to track operational success and identify opportunities for enhancement.
Align admissions operations with recruitment strategy, financial aid packaging, and student onboarding to improve outcomes.
Utilize Slate CRM and external tools (e.g., Ruffalo Noel Levitz) to analyze recruitment and enrollment trends.
Drive cross-functional collaboration with IT, Institutional Research, and Marketing for seamless communication and efficiency.
Team Leadership & Professional Development
– Lead and mentor a team of one associate director and two coordinators, fostering innovation and improvement.
Provide coaching, training, and professional growth opportunities for operations staff.
Establish a leadership pipeline to ensure institutional knowledge transfer and long-term stability.
Oversee structured training programs for admissions staff on Slate CRM, data analytics, and best practices.
Champion a data-informed culture for evidence-based decisions.
Serve as chief compliance officer for admissions operations, ensuring adherence to policies related to student data and processing.
Identify and mitigate operational risks with policies and procedures for efficiency, security, and compliance.
Stay ahead of industry trends and best practices in admissions operations, making strategic recommendations for innovation.
Develop crisis management and contingency plans for system outages, surges, or regulatory changes.
Qualifications Education/Certification:
Bachelor’s degree required (Masters preferred) in Business Administration, Higher Education Administration, Data Analytics, or related field.
Required Experience/Skills:
6+ years of experience in admissions operations, enrollment management, or higher education technology.
Expert-level knowledge of Slate CRM, including integrations, configuration, optimization, data governance, and automation.
Strong experience in SQL, Java, or other programming languages for reporting and automation.
Knowledge of higher education compliance related to admissions, student records, and data security.
Proven success in leading high-performing teams, managing change, and driving transformation.
Exceptional strategic thinking, problem-solving, and stakeholder management skills.
Work Perks
Hybrid Work Schedule (4-days in office per week)
College Closed for Summer Fridays
Tuition Remission or Tuition Exchange
6 Weeks of Paid Holidays
Birthday Day to Celebrate your Birthday
2-4 weeks of vacation based on longevity; 7 sick days annually
#J-18808-Ljbffr
Director of Admissions Operations and Systems Founded in 1939 and located in midtown Manhattan, LIM College is focused on the global business of fashion and lifestyle. LIM College offers master’s, bachelor’s and associate degree programs and prepares students for career success through an immersive, real-world learning approach. The College’s commitment to excellence in business education is reflected in outcomes such as a Career Outcomes Rate of 97% for the Class of 2023. The Director of Admissions Operations and Systems role serves as the Slate Captain (lead for the Technolutions Slate CRM system), ensuring seamless operations and strategic alignment across the admissions process. The role oversees admissions processes, systems, and efficiencies to support enrollment goals. The Director collaborates with the Vice President to assess application trends, optimize workflows, and make data-driven decisions to improve the applicant experience. This position also manages the Operations team to ensure timely and accurate processing of applications, deployment of communications, and data integrity protocols to drive efficiency and improve enrollment outcomes.
Responsibilities
Slate
– Serve as the institution’s chief architect of Slate, providing overall vision, system administration, and support.
Maximize CRM efficiency for the lifecycle of constituent records, staff needs, while maintaining data integrity and security.
Develop and enhance technological platforms to streamline procedures and improve data security, accuracy, accessibility, and confidentiality.
Create and optimize processes to improve staff efficiency and system functionality.
Develop, modify, maintain, and support custom reports to meet ad-hoc and ongoing needs.
Conduct regular maintenance, updates, and improvements to enhance system performance and data integrity.
Work with stakeholders to ensure accurate data exchange between the CRM and other systems.
Provide continuous training, documentation, and updates to CRM users, ensuring smooth system operations and user proficiency.
Strategic Leadership & Oversight
– Advise the Vice President of Enrollment Services on operational strategy, enrollment trends, and data-driven decision-making.
Lead the long-term vision and strategy for admissions operations, aligned with enrollment and retention goals.
Oversee high-impact admissions initiatives, integrating technology and workflow improvements to increase efficiency and effectiveness.
Collaborate with Marketing, Financial Aid, Academic Affairs, IT, Student Affairs, and Institutional Research to optimize processes that enhance enrollment outcomes.
Ensure operational policies align with federal, state, and institutional compliance regulations, reducing risk and improving efficiency.
Admissions Technology & Data Integrity
– Provide oversight of Slate CRM to support all programs (undergraduate, graduate, online, pre-college, transfer).
Write and maintain data-reporting tools, data integrity, analysis, and accuracy of data in student information systems.
Oversee new system integrations with rigorous testing and efficiency improvements.
Establish data governance policies ensuring data integrity, security, and accuracy of admissions data.
Serve as liaison with IT, external vendors, and consultants to drive continuous improvements in admissions technology.
Develop admissions reporting dashboards to provide real-time insights for enrollment decisions.
Operational Oversight & Process Optimization
– Oversee all admissions operations, enhance automation, reduce inefficiencies, and streamline workflows.
Develop and execute a comprehensive admissions operations roadmap with continuous process improvements.
Define and monitor KPIs to track operational success and identify opportunities for enhancement.
Align admissions operations with recruitment strategy, financial aid packaging, and student onboarding to improve outcomes.
Utilize Slate CRM and external tools (e.g., Ruffalo Noel Levitz) to analyze recruitment and enrollment trends.
Drive cross-functional collaboration with IT, Institutional Research, and Marketing for seamless communication and efficiency.
Team Leadership & Professional Development
– Lead and mentor a team of one associate director and two coordinators, fostering innovation and improvement.
Provide coaching, training, and professional growth opportunities for operations staff.
Establish a leadership pipeline to ensure institutional knowledge transfer and long-term stability.
Oversee structured training programs for admissions staff on Slate CRM, data analytics, and best practices.
Champion a data-informed culture for evidence-based decisions.
Serve as chief compliance officer for admissions operations, ensuring adherence to policies related to student data and processing.
Identify and mitigate operational risks with policies and procedures for efficiency, security, and compliance.
Stay ahead of industry trends and best practices in admissions operations, making strategic recommendations for innovation.
Develop crisis management and contingency plans for system outages, surges, or regulatory changes.
Qualifications Education/Certification:
Bachelor’s degree required (Masters preferred) in Business Administration, Higher Education Administration, Data Analytics, or related field.
Required Experience/Skills:
6+ years of experience in admissions operations, enrollment management, or higher education technology.
Expert-level knowledge of Slate CRM, including integrations, configuration, optimization, data governance, and automation.
Strong experience in SQL, Java, or other programming languages for reporting and automation.
Knowledge of higher education compliance related to admissions, student records, and data security.
Proven success in leading high-performing teams, managing change, and driving transformation.
Exceptional strategic thinking, problem-solving, and stakeholder management skills.
Work Perks
Hybrid Work Schedule (4-days in office per week)
College Closed for Summer Fridays
Tuition Remission or Tuition Exchange
6 Weeks of Paid Holidays
Birthday Day to Celebrate your Birthday
2-4 weeks of vacation based on longevity; 7 sick days annually
#J-18808-Ljbffr