Steris Corporation
Overview
Equipment Service Technician — San Jose, CA Req ID: 48565 • Job Category: Service/Technical Services • Location: San Jose, CA, US, 95136 • Workplace Type: Remote At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing role, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro-mechanical and electronic units. Individuals with experience in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful. What you’ll do as an Equipment Service Tech
Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components. Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PMs, service calls, warranty calls, equipment installations, field upgrade programs and other duties. Collaborate with cross-functional teams (Tech Support, Engineering and Service Contract Management) to escalate issues, use advanced technology platforms to satisfy regulatory requirements, and document troubleshooting results. Provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities and learn to identify sales opportunities in the assigned territory. Provide support to various locations within the assigned territory depending on service agreements and Customer needs. Experience, Skills and Abilities
Required: High School Diploma or GED with 4+ years of work experience, including 2 years in a mechanical/technical role. An associates degree or related certifications in technical/mechanical areas, competitive equipment training, or related military experience may be considered toward the experience requirement. Valid driver’s license and ability to meet background and physical assessment requirements for vendor credentialing. Customer and team engagement experience. Effective written and verbal communication skills. Basic computer skills (MS Windows/email, navigation, mobile app usage, and data input into multiple systems). Flexibility to meet schedules with potential overnights and early/late hours based on Customer and business needs. What STERIS offers
We value our employees and are committed to a comprehensive benefits package that supports health, well-being and financial future. Market Competitive Pay Extensive Paid Time Off and nine holidays Excellent Healthcare, Dental and Vision Benefits Company Vehicle Company Cell Phone/Laptop Tools, Equipment, Uniforms provided Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Add-on benefits/discounts (e.g., Pet Insurance) Tuition reimbursement and continued education programs Opportunities for advancement and stable long-term career #LI-GH1 Pay range: $75,000.00 – $85,800.00. This position is eligible for bonus participation. Minimum pay rates comply with county/city minimums if higher than the listed range. Pay rates are based on factors including experience, education, certifications and other considerations. STERIS offers a comprehensive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and affirmative action to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by law. Location and additional information
Location: San Jose, CA, US, 95136 Life at STERIS • Sustainability
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Equipment Service Technician — San Jose, CA Req ID: 48565 • Job Category: Service/Technical Services • Location: San Jose, CA, US, 95136 • Workplace Type: Remote At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing role, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro-mechanical and electronic units. Individuals with experience in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful. What you’ll do as an Equipment Service Tech
Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components. Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PMs, service calls, warranty calls, equipment installations, field upgrade programs and other duties. Collaborate with cross-functional teams (Tech Support, Engineering and Service Contract Management) to escalate issues, use advanced technology platforms to satisfy regulatory requirements, and document troubleshooting results. Provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities and learn to identify sales opportunities in the assigned territory. Provide support to various locations within the assigned territory depending on service agreements and Customer needs. Experience, Skills and Abilities
Required: High School Diploma or GED with 4+ years of work experience, including 2 years in a mechanical/technical role. An associates degree or related certifications in technical/mechanical areas, competitive equipment training, or related military experience may be considered toward the experience requirement. Valid driver’s license and ability to meet background and physical assessment requirements for vendor credentialing. Customer and team engagement experience. Effective written and verbal communication skills. Basic computer skills (MS Windows/email, navigation, mobile app usage, and data input into multiple systems). Flexibility to meet schedules with potential overnights and early/late hours based on Customer and business needs. What STERIS offers
We value our employees and are committed to a comprehensive benefits package that supports health, well-being and financial future. Market Competitive Pay Extensive Paid Time Off and nine holidays Excellent Healthcare, Dental and Vision Benefits Company Vehicle Company Cell Phone/Laptop Tools, Equipment, Uniforms provided Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Add-on benefits/discounts (e.g., Pet Insurance) Tuition reimbursement and continued education programs Opportunities for advancement and stable long-term career #LI-GH1 Pay range: $75,000.00 – $85,800.00. This position is eligible for bonus participation. Minimum pay rates comply with county/city minimums if higher than the listed range. Pay rates are based on factors including experience, education, certifications and other considerations. STERIS offers a comprehensive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and affirmative action to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by law. Location and additional information
Location: San Jose, CA, US, 95136 Life at STERIS • Sustainability
#J-18808-Ljbffr