Navy Exchange
PART-TIME (20 - 34.5 HRS) - ASSET PROTECTION/SAFETY INVESTIGATOR - HOME STORE -
Navy Exchange, San Diego, California, United States, 92189
Overview
Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.
Duties and Responsibilities
Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.
Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
Detect and detain individuals suspected of shoplifting in accordance with established NEXCOM Loss Prevention Safety (LPS) policies, procedures and standards. Investigate other suspected incidents of fraud, waste and abuse as directed.
Prepare case reports, investigative notes and process evidence in accordance with NEXCOM LPS standards.
Conduct audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls and service operations.
Conduct investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor, as well as other investigative tools.
Conduct Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence as necessary.
Maintain absolute confidentiality of all investigative research and case information.
Maintain physical security of NEX facilities adhering to site-specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures.
Maintain fire safety controls and precautions by conducting inspections as directed of fire suppression systems, emergency equipment and potential workplace hazards.
Provide assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection/Anti-Terrorist measures.
Monitor Known Theft evidence, Lost & Found programs and Access Control policies specific to the assigned Navy Exchange facilities.
Assist and monitor the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
Testify as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
Adhere to prescribed work schedules as determined to be in the best interest of the NEX.
Maintain a professional image and demeanor in appearance and communications at all times; adhere to the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
Promote and adhere to NEXCOM LPS programs such as Civil Recovery, YES for juvenile shoplifters, Code Adam and the IDEAS Reward Program.
Maintain a thorough knowledge of factors contributing to inventory shrinkage, high shrink departments, and current strategies to address shrinkage concerns.
Assist as directed in LPS training and awareness initiatives of NEX associates. Perform other related administrative and investigative duties as assigned.
Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.
Benefits
PAID ANNUAL AND SICK LEAVE
MEDICAL/DENTAL INSURANCE
FLEXIBLE SPENDING ACCOUNT
PENSION PLAN
401k SAVINGS PLAN
LIFE INSURANCE
TAX FREE SHOPPING PRIVILEGES
This position may work across multiple locations based on business needs. The initial assignment will be in the Home Store.
Qualifications
General Experience : 1 year of responsible experience in clerical office or retail sales/store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
Specialized Experience : 1 year of experience demonstrating knowledge of general law enforcement methods and techniques or experience in investigative-type work involving protection of property, equipment or materials and person-to-person relationships in maintaining various rules and regulations.
Substitution of Education for Experience : For 2 years' experience, 1 year of academic study above high school level (including 6 semester hours in policy/administration, police, law, evidence, investigation, criminology, law enforcement or similar subjects) may be substituted for each year of experience.
U.S. Citizenship Required
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Duties and Responsibilities
Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.
Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
Detect and detain individuals suspected of shoplifting in accordance with established NEXCOM Loss Prevention Safety (LPS) policies, procedures and standards. Investigate other suspected incidents of fraud, waste and abuse as directed.
Prepare case reports, investigative notes and process evidence in accordance with NEXCOM LPS standards.
Conduct audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls and service operations.
Conduct investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor, as well as other investigative tools.
Conduct Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence as necessary.
Maintain absolute confidentiality of all investigative research and case information.
Maintain physical security of NEX facilities adhering to site-specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures.
Maintain fire safety controls and precautions by conducting inspections as directed of fire suppression systems, emergency equipment and potential workplace hazards.
Provide assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection/Anti-Terrorist measures.
Monitor Known Theft evidence, Lost & Found programs and Access Control policies specific to the assigned Navy Exchange facilities.
Assist and monitor the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
Testify as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
Adhere to prescribed work schedules as determined to be in the best interest of the NEX.
Maintain a professional image and demeanor in appearance and communications at all times; adhere to the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
Promote and adhere to NEXCOM LPS programs such as Civil Recovery, YES for juvenile shoplifters, Code Adam and the IDEAS Reward Program.
Maintain a thorough knowledge of factors contributing to inventory shrinkage, high shrink departments, and current strategies to address shrinkage concerns.
Assist as directed in LPS training and awareness initiatives of NEX associates. Perform other related administrative and investigative duties as assigned.
Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.
Benefits
PAID ANNUAL AND SICK LEAVE
MEDICAL/DENTAL INSURANCE
FLEXIBLE SPENDING ACCOUNT
PENSION PLAN
401k SAVINGS PLAN
LIFE INSURANCE
TAX FREE SHOPPING PRIVILEGES
This position may work across multiple locations based on business needs. The initial assignment will be in the Home Store.
Qualifications
General Experience : 1 year of responsible experience in clerical office or retail sales/store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
Specialized Experience : 1 year of experience demonstrating knowledge of general law enforcement methods and techniques or experience in investigative-type work involving protection of property, equipment or materials and person-to-person relationships in maintaining various rules and regulations.
Substitution of Education for Experience : For 2 years' experience, 1 year of academic study above high school level (including 6 semester hours in policy/administration, police, law, evidence, investigation, criminology, law enforcement or similar subjects) may be substituted for each year of experience.
U.S. Citizenship Required
#J-18808-Ljbffr