The Credit Union Connection, LLC.
Regional Branch Manager US Federal Credit Union
The Credit Union Connection, LLC., Valparaiso, Indiana, United States, 46385
Overview
The
Regional Branch Manager
is responsible for leading the overall performance, operations, and strategic direction of multiple branches within a designated region, providing direct supervision to Branch and Operations Managers to ensure alignment with organizational goals, compliance standards, and service excellence. This role drives business growth, member satisfaction, operational consistency, and staff development while fostering a collaborative team culture and representing the credit union’s brand and vision in the community. A bachelor’s degree in business administration, finance, or a related field (or equivalent experience), 5+ years of leadership experience in retail banking or credit union operations with multi-branch oversight, proven success in managing and developing high-performing teams, strong knowledge of branch operations, lending, member service, and compliance, along with excellent communication, leadership, and problem-solving skills.
Responsibilities
Lead the overall performance, operations, and strategic direction for multiple branches within a designated region.
Provide direct supervision to Branch and Operations Managers to ensure alignment with organizational goals and compliance standards.
Drive business growth, member satisfaction, operational consistency, and staff development.
Foster a collaborative team culture and represent the credit union’s brand and vision in the community.
Qualifications
Bachelor’s degree in business administration, finance, or a related field (or equivalent experience).
5+ years of leadership experience in retail banking or credit union operations with multi-branch oversight.
Proven success in managing and developing high-performing teams.
Strong knowledge of branch operations, lending, member service, and compliance.
Excellent communication, leadership, and problem-solving skills.
Company Profile US Federal Credit Union
was founded in 1936 and began operating as Sheet & Tin Credit Union, serving steel workers exclusively. Eighty years later, the Credit Union now serves those who live, work, worship, or attend school in Lake or Porter Counties. The organization employs more than 40 people, has four branches, over 12,000 members, and assets of over $210 million. US Federal Credit Union is dedicated to providing its members and communities with the best products and high-end services.
Community Profile US Federal Credit Union
has offices in Merrillville, Portage, Valparaiso, and Gary, which are part of Northwest Indiana (NWI), only 40 miles from Chicago. NWI has a thriving business community with a diverse job market for its residents. The area has abundant cultural and recreational opportunities, including the Great Lakes, which offers unique boating, fishing, and beach experiences. The Indiana National Dunes is more than 15,000 acres of incredibly diverse terrain, including dunes, oak savannas, swamps, bogs, marshes, prairies, rivers, beaches, and forests, and hosts a wide variety of activities year-round. Over in South Shore, there are over 20 breweries and 10 wineries to explore. There are many other places to visit and enjoy, such as Fair Oaks Farms, Albanese Candy Factory, Botanic Gardens, and Gabios Arboretum, to name a few. NWI is home to Indiana University Northwest, Purdue University, Indiana Wesleyan University, Valparaiso University, Liberty College, and several other community colleges. With many opportunities, well-respected school districts, and an excellent quality of life, NWI offers many cities and towns to live in and raise a family.
Compensation A competitive compensation package will be offered to the selected candidate.
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Regional Branch Manager
is responsible for leading the overall performance, operations, and strategic direction of multiple branches within a designated region, providing direct supervision to Branch and Operations Managers to ensure alignment with organizational goals, compliance standards, and service excellence. This role drives business growth, member satisfaction, operational consistency, and staff development while fostering a collaborative team culture and representing the credit union’s brand and vision in the community. A bachelor’s degree in business administration, finance, or a related field (or equivalent experience), 5+ years of leadership experience in retail banking or credit union operations with multi-branch oversight, proven success in managing and developing high-performing teams, strong knowledge of branch operations, lending, member service, and compliance, along with excellent communication, leadership, and problem-solving skills.
Responsibilities
Lead the overall performance, operations, and strategic direction for multiple branches within a designated region.
Provide direct supervision to Branch and Operations Managers to ensure alignment with organizational goals and compliance standards.
Drive business growth, member satisfaction, operational consistency, and staff development.
Foster a collaborative team culture and represent the credit union’s brand and vision in the community.
Qualifications
Bachelor’s degree in business administration, finance, or a related field (or equivalent experience).
5+ years of leadership experience in retail banking or credit union operations with multi-branch oversight.
Proven success in managing and developing high-performing teams.
Strong knowledge of branch operations, lending, member service, and compliance.
Excellent communication, leadership, and problem-solving skills.
Company Profile US Federal Credit Union
was founded in 1936 and began operating as Sheet & Tin Credit Union, serving steel workers exclusively. Eighty years later, the Credit Union now serves those who live, work, worship, or attend school in Lake or Porter Counties. The organization employs more than 40 people, has four branches, over 12,000 members, and assets of over $210 million. US Federal Credit Union is dedicated to providing its members and communities with the best products and high-end services.
Community Profile US Federal Credit Union
has offices in Merrillville, Portage, Valparaiso, and Gary, which are part of Northwest Indiana (NWI), only 40 miles from Chicago. NWI has a thriving business community with a diverse job market for its residents. The area has abundant cultural and recreational opportunities, including the Great Lakes, which offers unique boating, fishing, and beach experiences. The Indiana National Dunes is more than 15,000 acres of incredibly diverse terrain, including dunes, oak savannas, swamps, bogs, marshes, prairies, rivers, beaches, and forests, and hosts a wide variety of activities year-round. Over in South Shore, there are over 20 breweries and 10 wineries to explore. There are many other places to visit and enjoy, such as Fair Oaks Farms, Albanese Candy Factory, Botanic Gardens, and Gabios Arboretum, to name a few. NWI is home to Indiana University Northwest, Purdue University, Indiana Wesleyan University, Valparaiso University, Liberty College, and several other community colleges. With many opportunities, well-respected school districts, and an excellent quality of life, NWI offers many cities and towns to live in and raise a family.
Compensation A competitive compensation package will be offered to the selected candidate.
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