Sherwin-Williams
This position is crucial to the success of our retail operations. Customer Service Representatives engage with both wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. In this role, you'll be responsible for promptly resolving customer concerns to ensure maximum satisfaction and maintaining current knowledge of product features. You will also uphold the high visual and quality standards of our products and store, all while striving to meet the sales goals.
Your job duties will involve regular interaction with customers, including minors, and provide access to cash and electronic equipment. Therefore, a criminal history review is necessary to ensure the safety of our customers, staff, and the overall reputation of the business.
The individual selected for this role will work at Store #707751, located at: 310 N Central Expy McKinney, TX 75070.
At Sherwin-Williams, our mission is to inspire and enhance the world by protecting what matters. Our innovative paints, coatings, and solutions enrich various spaces around you. We recognize that our employees drive our success, and we're dedicated to investing in your growth and well-being:
Comprehensive rewards, benefits, and flexibility to promote your health
Career development with opportunities to learn and contribute
A collaborative and inclusive team atmosphere
What are the Steps to Get Started?
Online Application:
Find roles that interest you on our Careers page and create your profile. Digital Interview:
If qualified, you'll be invited to complete a digital video interview via HireVue. In-Store Interview:
Top candidates will be invited to meet with our team in-store for further discussions. At Sherwin-Williams, we strive to help our employees and their families lead healthier lives, save smarter, and feel their best. We offer a range of world-class benefits designed for you. The general benefits offered can be found on our benefits site. Compensation decisions are made based on various factors, and the stated wage range reflects that. Our wage range and benefits information is accurate as of this posting, but may be changed at any time. We welcome applications from qualified individuals with arrest or conviction records in accordance with applicable laws. Sherwin-Williams is an Equal Employment Opportunity employer; all qualified candidates will be considered for employment without discrimination. Key Responsibilities Include: Deliver exceptional customer satisfaction through top-notch sales service. Assist customers both in-person and over the phone to determine their needs and recommend suitable products. Build strong relationships with wholesale and retail customers. Accurately process sales transactions in compliance with policies and procedures. Consistently achieve sales objectives monthly, quarterly, and annually. Maintain accurate work order files and formulas. Select appropriate products from the floor or warehouse. Tint and mix products according to customer specifications. Restock shelves and create engaging displays. Clean and maintain store equipment. Assist with delivery logistics, as needed. Ensure assigned areas are well-stocked and visually appealing. Stay informed on product offerings to discuss options with customers. Adhere to inventory management procedures. Provide suggestions for sales improvement. Minimum Requirements: Must be at least eighteen (18) years of age. Must be legally authorized to work without sponsorship. Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally. Must be willing to work all scheduled hours, including evenings and weekends. Preferred Qualifications: Valid, unrestricted Driver's License. High School diploma or GED. One (1) year of experience in a delivery, retail, or customer service role. Previous experience selling paint or related products. Experience operating tinting and mixing equipment. Ability to communicate effectively in more than one language, especially Spanish.
Find roles that interest you on our Careers page and create your profile. Digital Interview:
If qualified, you'll be invited to complete a digital video interview via HireVue. In-Store Interview:
Top candidates will be invited to meet with our team in-store for further discussions. At Sherwin-Williams, we strive to help our employees and their families lead healthier lives, save smarter, and feel their best. We offer a range of world-class benefits designed for you. The general benefits offered can be found on our benefits site. Compensation decisions are made based on various factors, and the stated wage range reflects that. Our wage range and benefits information is accurate as of this posting, but may be changed at any time. We welcome applications from qualified individuals with arrest or conviction records in accordance with applicable laws. Sherwin-Williams is an Equal Employment Opportunity employer; all qualified candidates will be considered for employment without discrimination. Key Responsibilities Include: Deliver exceptional customer satisfaction through top-notch sales service. Assist customers both in-person and over the phone to determine their needs and recommend suitable products. Build strong relationships with wholesale and retail customers. Accurately process sales transactions in compliance with policies and procedures. Consistently achieve sales objectives monthly, quarterly, and annually. Maintain accurate work order files and formulas. Select appropriate products from the floor or warehouse. Tint and mix products according to customer specifications. Restock shelves and create engaging displays. Clean and maintain store equipment. Assist with delivery logistics, as needed. Ensure assigned areas are well-stocked and visually appealing. Stay informed on product offerings to discuss options with customers. Adhere to inventory management procedures. Provide suggestions for sales improvement. Minimum Requirements: Must be at least eighteen (18) years of age. Must be legally authorized to work without sponsorship. Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally. Must be willing to work all scheduled hours, including evenings and weekends. Preferred Qualifications: Valid, unrestricted Driver's License. High School diploma or GED. One (1) year of experience in a delivery, retail, or customer service role. Previous experience selling paint or related products. Experience operating tinting and mixing equipment. Ability to communicate effectively in more than one language, especially Spanish.