JPMorganChase
Branch Operations Lead - New Orleans Market - New Orleans, LA
JPMorganChase, New Orleans, Louisiana, United States, 70123
Overview
Branch Operations Lead - New Orleans Market - New Orleans, LA. Join to apply for the Branch Operations Lead role at JPMorganChase. Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, assist with transactions, manage lobby flow, and schedule meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve client issues quickly and accurately, adhering to bank policies and procedures. Introduce clients to the branch team to deliver seamless service and assist with specialized financial needs, elevating the client experience. Simplify banking for clients by sharing self-service options and helping them access their accounts anytime, day or night. Support all aspects of branch operations with the Branch Manager, maintaining high standards for loss control, compliance, and audits to ensure smooth and secure branch operation. Required Qualifications, Capabilities, And Skills
Adherence to policies, procedures, and regulatory banking requirements to ensure smooth operations. Strong attention to detail and organizational skills to juggle multiple tasks effectively. Leadership skills and operational proficiency to ensure transaction accuracy and thrive in a collaborative team environment. Ability to educate the branch team and partners, keeping them connected and informed. Aptitude for building meaningful client relationships and referring clients to experts when needed. 1+ years of retail banking experience. High school diploma, GED, or foreign equivalent. Ability to work branch hours including weekends and evenings. Preferred Qualifications, Capabilities, And Skills
6+ months of Associate Banker (Teller) experience. College degree or military equivalent. Training and Travel Requirement
Successfully complete the Branch Operations Lead Training Program before placement as a Branch Operations Lead. Travel as required for in-person training and meetings. About Us
Chase is a leading financial services firm, helping households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put customers at the heart of everything we do. We offer a competitive total rewards package including base salary, benefits, and opportunities for incentive compensation. We are an equal opportunity employer and value diversity and inclusion. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Equal Opportunity Employer
We are an equal opportunity employer and do not discriminate on the basis of protected attributes. We make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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Branch Operations Lead - New Orleans Market - New Orleans, LA. Join to apply for the Branch Operations Lead role at JPMorganChase. Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, assist with transactions, manage lobby flow, and schedule meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve client issues quickly and accurately, adhering to bank policies and procedures. Introduce clients to the branch team to deliver seamless service and assist with specialized financial needs, elevating the client experience. Simplify banking for clients by sharing self-service options and helping them access their accounts anytime, day or night. Support all aspects of branch operations with the Branch Manager, maintaining high standards for loss control, compliance, and audits to ensure smooth and secure branch operation. Required Qualifications, Capabilities, And Skills
Adherence to policies, procedures, and regulatory banking requirements to ensure smooth operations. Strong attention to detail and organizational skills to juggle multiple tasks effectively. Leadership skills and operational proficiency to ensure transaction accuracy and thrive in a collaborative team environment. Ability to educate the branch team and partners, keeping them connected and informed. Aptitude for building meaningful client relationships and referring clients to experts when needed. 1+ years of retail banking experience. High school diploma, GED, or foreign equivalent. Ability to work branch hours including weekends and evenings. Preferred Qualifications, Capabilities, And Skills
6+ months of Associate Banker (Teller) experience. College degree or military equivalent. Training and Travel Requirement
Successfully complete the Branch Operations Lead Training Program before placement as a Branch Operations Lead. Travel as required for in-person training and meetings. About Us
Chase is a leading financial services firm, helping households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put customers at the heart of everything we do. We offer a competitive total rewards package including base salary, benefits, and opportunities for incentive compensation. We are an equal opportunity employer and value diversity and inclusion. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Equal Opportunity Employer
We are an equal opportunity employer and do not discriminate on the basis of protected attributes. We make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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