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Infobip

Senior Partnership Development Manager

Infobip, Trenton, New Jersey, United States

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Overview At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip? Infobip, along with the rest of the CPaaS space, is going through explosive growth… and it is only going to continue going up. Our opportunity in North America is immense. Through our direct sales motions, the company has achieved YoY record growth. Now, we need to expand our distribution of our channels, products, and capabilities and are very well positioned to do so. This role will be crucial in achieving this objective.

What you’ll be doing

Sales Strategy & Implementation

– Achieve assigned sales goals, manage projects of significant regional partnerships, help improve gross profit and increase positioning/recognition in the market. Success is measured in gross profit, growth, and activated partnerships. Ensure a seamless transition of customer responsibility to the appropriate Infobip team members following successful implementation. Develop strategy, create enablement content, build relationships, run grassroots campaigns, and create mutually beneficial relationships (both bottom-up and top-down) with partners.

Acquisition & Growth

– Continue to develop a very strong partner program in the North American region by activating relationships as well as pursuing net new partners, with a strong focus on activations. Acquire new customers via Partnership Management and collaborate with our Account Executives in all the relevant markets where our partners operate.

Partnership Relationships

– Collaborate closely with our Global Strategic Partnerships team to define a list of regional partnerships to network and grow. Develop and implement effective strategies to provide focus and maximize revenue growth. Proactively lead a joint partnership planning process that develops mutual performance objectives, hits financial targets, and achieves critical milestones that enhance a productive partner relationship. Develop relationships with local partners and incorporate other internal team members when needed. Establish productive, professional relationships with key personnel in assigned partner accounts. Grow and maintain high value relationships at the executive level with customers and partners. Organize Partnership-related events and drive initiatives that improve our relationship with partners.

Planning & Forecasting

– Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth. Manage the entire sales cycle and acquire new customers from an assigned set of named prospects via direct sales.

Market Awareness

– Demonstrate market expertise and a deep understanding of the customer’s organization to drive customer decisions toward our solutions and products. Provide a consultative, expert approach — leading with market insight — delivering significant value within the sales engagement process. Generate brand/market awareness and development opportunities by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels, and PR activities. Provide input to the Partnership Operations and Marketing teams about the vertical they’re covering; organize and define use cases; scale new processes and approaches towards verticals for sales teams (globally or regionally).

More about you and your qualifications

Required 7-10+ years of experience as an individual contributor or 5+ years of experience as a manager focused on prospecting and activation of new partners.

Pricing and packaging experience desired.

Demonstrated ability to close complex enterprise deals.

CPaaS and/or Marketing Platform experience is required; UCaaS and CCaaS experience desired.

Proven ability to build strong, lasting relationships with ISVs, DMAs, VARs, and SIs.

Experience working in small to medium companies or startup environments; comfortable wearing multiple hats in previous roles; worked in newly created departments. Ability to work in a matrixed work environment. Proven success building a business (internal business or entrepreneurial).

Able to develop a strategy and bring it through to tactical execution. Proven ability to successfully navigate complex, multi-faceted business relationships to drive desired outcomes.

Skilled at managing partner relationship records and keeping accurate account data using Salesforce.

Why our employees choose us (and stay)

Learn as you grow — onboarding program, internal education, training resources, e-learning, and external education; we invest in employee learning and development.

Awesome clients — We partner with leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. Work with Vodafone, WhatsApp, Uber, and many others.

Great environment — Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

Connect globally — Work with teams and partners from all over the world.

Opportunity Knocks — Be part of a growing company in a growing industry and grow with us.

Never a dull moment — Work with powerful companies on high-impact challenges.

Additional Information

Salary Range:

The base compensation for this role is $150,000 - $175,000 USD annually and includes the opportunity for higher earning potential (OTE) with performance-based bonuses/commission. Final salary will be based on factors including internal equity, knowledge, experience, education, and skillset.

Benefits & Perks:

Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan with company match; Short-term and long-term disability; Wellness plan up to $500/year pro-rated; PTO: up to 23 vacation days/year, up to 9 sick days/year with carryover up to 9 days; additional leave for marriage, relocation, bereavement, and other major life events; 12 weeks paid parental leave; ESOP; 14 paid holidays annually.

Equal Opportunity:

Infobip is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or any other part of one’s identity.

Infobip

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