Logo
Clifford Chance

Client Compliance Coordinator

Clifford Chance, Washington, District of Columbia, us, 20022

Save Job

Job Description

Clifford Chance US LLP is seeking a full-time Client Compliance Coordinator who will be responsible for ensuring that the legal billing practices adhere to Firm's policies, industry standards, and client agreements. The position will be based in Houston or Washington DC and will report to the Client Compliance Manager. Salary range: $82,000 – 92,000; actual salary commensurate with qualifications and experience. Responsibilities Manage and maintain client compliance databases and documentation

Coordinate onboarding of new clients, including intake of billing requirements and compliance documentation

Monitor adherence to client-specific billing rules; update templates and billing instructions as needed

Liaise between legal teams, billing partners, and eBilling teams to ensure proper implementation of billing formats

Assist with invoice preparation, submission, and error resolution across multiple platforms (e.g., CounselLink, Serengeti, Legal Tracker)

Generate compliance reports and contribute to client audits and internal reviews

Collaborate with attorneys, billing staff, and client contacts to resolve discrepancies

Assist Billing Coordinators with prebill edits, creating and editing bill drafts, and processing invoices and write-offs

Maintain and update special billing arrangements related to billing attorneys\' clients and matters (e.g., Fixed Fee amounts)

Review billing support documentation and verify descriptions, amounts, rates, client/matter date and other billing requirements

Assist Legal Secretaries with updating and maintaining billing-related documentation

Provide administrative support as needed (e.g., providing client invoice copies for auditing, pulling disbursement backup, filing documents in iManage)

Perform other job-related duties and projects as assigned

Qualifications 2-4 years of relevant legal billing compliance experience

Experience in a law firm or professional services environment

Proven track record of providing superior client service and building rapport with internal and external clients

Ability to work under pressure and manage competing demands

Strategic, analytical thinker with strong problem-solving skills

Excellent time management, organizational, and interpersonal skills

Strong written and verbal communication skills

Attention to detail with initiative to identify and resolve issues

Technical proficiency in Microsoft Office, e-billing software, and document management systems

Ability to work independently in a fast-paced environment within a team

Willingness to comply with the Firm\'s Agile Working Policy (office presence at least three days per calendar week)

Must be legally authorized to work in the United States

Additional Information

Equal Opportunities Clifford Chance is committed to fair and equal treatment of all employees and applicants regardless of gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, disability, religious belief, sexual orientation, or age. This applies to recruitment, terms and conditions of employment, pay, promotion, and every other aspect of employment. We support inclusive networks and aim to deliver equality of opportunity, aspiration, and experience for all staff. Learn more about our inclusive culture here.

#J-18808-Ljbffr