Four Seasons
Room Service Server (Extra/On-call)
Four Seasons, San Francisco, California, United States, 94199
The Role - Overview
This critical role is responsible for serving guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation method. Essential Functions
This list is not all–inclusive and should only be used as an overview of all actual responsibilities. Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
Greet guests, describe selected items to the guest using interesting, vivid descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Qualifications & Experience
Viable candidates must have minimum of one year serving experience in an upscale environment.
Must be able to demonstrate extensive food & wine knowledge.
Must be able to easily establish rapport with guests and colleagues alike.
High school education or equivalent experience is preferred.
Requires reading, writing and oral proficiency in the English language.
Flexible schedule required, shifts can include: mornings, nights, weekends and holidays
Four Seasons offers an award winning work environment and an excellent benefits package which includes: Hourly Rate: $17.26
Complimentary Employee Meals
Laundered Employee Uniform
If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. To learn more about Four Seasons Hotel San Francisco: https://www.fourseasons.com/sanfrancisco/ To apply, please complete the questionnaire and attach your Resume/CV. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at pc.sfr@fourseasons.com. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" Information poster please visit this website: EEOC is The Law. We look forward to receiving your application!
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This critical role is responsible for serving guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation method. Essential Functions
This list is not all–inclusive and should only be used as an overview of all actual responsibilities. Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
Greet guests, describe selected items to the guest using interesting, vivid descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Qualifications & Experience
Viable candidates must have minimum of one year serving experience in an upscale environment.
Must be able to demonstrate extensive food & wine knowledge.
Must be able to easily establish rapport with guests and colleagues alike.
High school education or equivalent experience is preferred.
Requires reading, writing and oral proficiency in the English language.
Flexible schedule required, shifts can include: mornings, nights, weekends and holidays
Four Seasons offers an award winning work environment and an excellent benefits package which includes: Hourly Rate: $17.26
Complimentary Employee Meals
Laundered Employee Uniform
If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. To learn more about Four Seasons Hotel San Francisco: https://www.fourseasons.com/sanfrancisco/ To apply, please complete the questionnaire and attach your Resume/CV. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at pc.sfr@fourseasons.com. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" Information poster please visit this website: EEOC is The Law. We look forward to receiving your application!
#J-18808-Ljbffr