The Tranzonic Companies
The Tranzonic Companies is the hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories — from personal care and protection to textiles, from cleaning products to contamination control — to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic’s rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect.
Position Summary:
The Senior Deduction Analyst is responsible for managing and resolving customer deductions, chargebacks, and disputes in a timely and accurate manner. This role will analyze trends, collaborate with internal teams to reduce future deductions, and ensure proper financial controls and reporting. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work cross-functionally with Sales, Finance, and Customer Service teams.
Essential Functions and Responsibilities:
Investigate, validate, and resolve customer deductions, chargebacks, and disputes in accordance with company policies.
Collaborate with internal teams (Sales, Finance, Customer Service, and Operations) to gather necessary documentation and address deduction issues.
Analyze deduction trends and root causes to develop recommendations for process improvements and deduction prevention strategies.
Maintain accurate records of deduction claims, resolutions, and adjustments within the accounting and ERP systems.
Ensure all deduction-related activities comply with company policies and accounting standards.
Communicate with customers to dispute invalid deductions and negotiate recovery of funds.
Assist in month-end closing activities by reconciling deduction accounts and preparing reports.
Support audits by providing necessary documentation and analysis related to deductions.
Train and mentor junior team members on deduction management best practices.
Participate in cross-functional projects to improve deduction resolution efficiency.
Requirements:
Bachelor’s degree in Accounting, Finance, Business, or a related field preferred. 3-5 years of experience in accounts receivable, deductions management, or financial analysis. Strong analytical and problem-solving skills with the ability to identify trends and root causes. Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, and data analysis functions). Experience working with ERP systems. Excellent verbal and written communication skills. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Ability to work independently and collaboratively with cross-functional teams. Knowledge of trade promotions, customer agreements, and chargeback processes preferred. Experience with customer portals for deduction dispute resolution preferred.
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Requirements:
Bachelor’s degree in Accounting, Finance, Business, or a related field preferred. 3-5 years of experience in accounts receivable, deductions management, or financial analysis. Strong analytical and problem-solving skills with the ability to identify trends and root causes. Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, and data analysis functions). Experience working with ERP systems. Excellent verbal and written communication skills. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Ability to work independently and collaboratively with cross-functional teams. Knowledge of trade promotions, customer agreements, and chargeback processes preferred. Experience with customer portals for deduction dispute resolution preferred.
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