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Habitat Charlotte Region in

Assistant ReStore Manager

Habitat Charlotte Region in, Mooresville, North Carolina, United States, 28115

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Job Details Job Location : Mooresville ReStore - Mooresville, NC

Position Type : Full-time, Non-Exempt

Salary Range : $23.00 Hourly

Job Shift : Rotating - Monday through Saturday

Job Category : Retail

Description Mission-Driven Career Opportunity: Assistant ReStore Manager (Mooresville Location)

One of the leading affordable housing nonprofits in the area,

Habitat Charlotte Region

partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As an

Assistant ReStore Manager , you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Position Details

Full-time role, 40 hours/week

Hourly rate: 23.00

Location:

Mooresville ReStore, 121 Norman Station Blvd., Mooresville, NC

Rotating schedule, including days, weekends, and some holidays

Shifts are scheduled between 8:00 AM and 7:00 PM based on store needs

Why Join Habitat?

Competitive pay and benefits

Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)

Work/life balance supported by generous PTO

Career development and promotion opportunities

Casual working environment

Retirement planning with a 403(b) and 3% organizational match

Position Purpose Assist in managing store operations through effective leadership of staff and volunteers, processing of merchandise, and excellent customer service. This is a key-holding manager position working directly with the ReStore Manager to ensure financial success, safety, and the day-to-day operations of the ReStore.

Essential Functions (other duties may be assigned)

Monitor and track daily sales in comparison to budget; review P&L/GL with Store Manager monthly to evaluate expense control and profit

Carry out managerial tasks including, but not limited to: opening/closing the store, team leadership/development, returns/exchanges, safe counts and money handling, shipment receiving/logging, inventory counts, and transaction research

Maintain store operations and policies/procedures in the absence of the ReStore Manager

Assist ReStore Manager with basic HR functions (interviewing, hiring, counseling, and training)

Manage and lead the store team to achieve goals and objectives, training and developing team members with a positive leadership style

Provide safe and prompt handling of merchandise and donations according to processes and procedures

Maintain a safe, clean, and welcoming environment for employees, volunteers, and customers

Ensure compliance with legal and safety requirements

Consistently provide and monitor exceptional customer service standards

Represent Habitat positively with donors, customers, and volunteers

Ensure volunteers, donors, HIPs (Homeowners in Progress), and Community Service Workers have a meaningful experience

Work collaboratively with Volunteer Services to acquire and retain long-term volunteers

Collaborate effectively with internal departments (IT, HR, Volunteer Services, Accounting, etc.)

Accurately complete reports and end-of-day documentation

Maintain reliable attendance and adherence to schedule

Maintain professional appearance and ReStore-appropriate attire

Adhere to Habitat’s Code of Conduct and policies

Possess a valid driver’s license and reliable personal vehicle (for occasional business use)

Complete other Habitat-related tasks as assigned

Qualifications Knowledge/Skills Required

3+ years of management and customer service experience required

Strong leadership skills with ability to motivate and engage teams

Experience with financial tracking and basic HR functions

Experience with MS Office programs and POS systems

Strong verbal and written communication skills

Basic math skills

Ability to multi-task, show initiative, and support Habitat’s Mission, Vision, and Core Values

Physical Requirements

Ability to stand for extended periods of time

Ability to move merchandise throughout the store and perform repetitive movements

Ability to lift 50 lbs. unassisted and 70 lbs. with assistance

Ability to work a flexible schedule, including evenings, Saturdays, and holidays

Ability to obtain Forklift Certification and regularly operate a forklift (must be able to climb steps to forklift cab)

Internal Interactions

Habitat Staff

External Interactions

Customers

Volunteers

Homeowners

Donors

Community Service Workers

Reports to:

ReStore Manager

Level of Authority:

Demonstrates leadership to staff and volunteers; operates under minimal supervision

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.

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