HealthRIGHT 360
Residential Step Down - On-Call Recovery Coach
HealthRIGHT 360, San Francisco, California, United States, 94199
Residential Step Down - On-Call Recovery Coach
1318 Gateview Ave, San Francisco, CA 94130, USA Overview
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention. This is a union eligible position. This is an On Call position: shift hours and days vary as needed. The Treasure Island Residential Step Down (RSD) services are available to beneficiaries who are stepping down from inpatient/residential substance use disorder treatment. Clients must be concurrently in treatment, specifically in outpatient (OP), intensive outpatient (IOP), Opioid Treatment Program (OTP), or Outpatient (aka Ambulatory) Withdrawal Management (OP-WM) settings. RSD provides a temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient treatment for medically necessary SUD provided to the client off-site. Responsibilities
Client Services
Welcomes and assists clients with navigating throughout the building. Provides excellent customer service and addresses any immediate needs of patients. Assists patients with required paperwork as needed for proper enrollment in services. Coordinates transportation for patients in residential programs. Individual Responsibilities
Provide direct services such as intakes, assessment, crisis intervention, and case management as needed. Responsible for retention and completion of clients, facilitate individual coaching sessions with each caseload client. Provide learning experience opportunities and offer support to assist clients in meeting their long-term recovery goals. Proactively link clients to both internal and external resources based on their recovery needs and follow up on progress/status. Perform house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Perform crisis intervention and communicate with treatment team as unforeseen situations arise. Document client updates and incidents in the facility log daily, perform CPR and First Aid including administering Narcan as needed, and work weekends and holidays as needed. Treatment Setting Responsibilities
Facilitate community meetings and ensure compliance with facility rules. Perform crisis intervention and communicate with team as unforeseen situations arise. Document all client updates and facility incidents daily in the facility log. Perform periodic house runs to ensure and maintain the safety and security of the facility. When assigned at the Health and Wellness office, document and accurately distribute client money, ensure client medications are securely stored and properly accounted for, and hold facility keys and floater cellular phones. As needed, accompany clients to offsite appointments related to their recovery. Attend all required trainings and meetings as assigned by facility manager. Plan and facilitate client celebrations and special events. Recovery Coach must be available to work weekends and holidays as needed. Documentation Responsibilities
Collaborate with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Properly document all individual encounters and complete the discharge paperwork/process and required agency assessments in a timely manner. Maintain accurate records by data entry into electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Complete accountability report on a weekly basis and collaborate with treatment providers to assist clients in achieving program completion. Safety Responsibilities
Remain alert and awake during the entire shift. Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Perform crisis intervention and communicate with treatment team as unforeseen situations arise. Direct and deflect traffic; de-escalate tense, high pressure, and emotionally charged situations; foster a safe, respectful, and welcoming environment. Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Perform CPR and First Aid as needed. May work weekends and holidays as needed. And perform other duties as assigned. Qualifications
Education, Certification, and Experience High School diploma or equivalent. First Aid and CPR certification. A valid California driver’s license and automobile insurance. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. A Drug and Alcohol Registration/Certification recognized by DHCS, is preferred. Bachelor’s degree in related field is preferred. Knowledge Knowledge of co-occurring disorders and trauma informed treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Preferably bilingual in San Francisco threshold languages. Knowledge of gender-responsive, trauma informed, and co-occurring treatment. Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records. 1318 Gateview Ave, San Francisco, CA 94130, USA
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1318 Gateview Ave, San Francisco, CA 94130, USA Overview
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention. This is a union eligible position. This is an On Call position: shift hours and days vary as needed. The Treasure Island Residential Step Down (RSD) services are available to beneficiaries who are stepping down from inpatient/residential substance use disorder treatment. Clients must be concurrently in treatment, specifically in outpatient (OP), intensive outpatient (IOP), Opioid Treatment Program (OTP), or Outpatient (aka Ambulatory) Withdrawal Management (OP-WM) settings. RSD provides a temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient treatment for medically necessary SUD provided to the client off-site. Responsibilities
Client Services
Welcomes and assists clients with navigating throughout the building. Provides excellent customer service and addresses any immediate needs of patients. Assists patients with required paperwork as needed for proper enrollment in services. Coordinates transportation for patients in residential programs. Individual Responsibilities
Provide direct services such as intakes, assessment, crisis intervention, and case management as needed. Responsible for retention and completion of clients, facilitate individual coaching sessions with each caseload client. Provide learning experience opportunities and offer support to assist clients in meeting their long-term recovery goals. Proactively link clients to both internal and external resources based on their recovery needs and follow up on progress/status. Perform house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Perform crisis intervention and communicate with treatment team as unforeseen situations arise. Document client updates and incidents in the facility log daily, perform CPR and First Aid including administering Narcan as needed, and work weekends and holidays as needed. Treatment Setting Responsibilities
Facilitate community meetings and ensure compliance with facility rules. Perform crisis intervention and communicate with team as unforeseen situations arise. Document all client updates and facility incidents daily in the facility log. Perform periodic house runs to ensure and maintain the safety and security of the facility. When assigned at the Health and Wellness office, document and accurately distribute client money, ensure client medications are securely stored and properly accounted for, and hold facility keys and floater cellular phones. As needed, accompany clients to offsite appointments related to their recovery. Attend all required trainings and meetings as assigned by facility manager. Plan and facilitate client celebrations and special events. Recovery Coach must be available to work weekends and holidays as needed. Documentation Responsibilities
Collaborate with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Properly document all individual encounters and complete the discharge paperwork/process and required agency assessments in a timely manner. Maintain accurate records by data entry into electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Complete accountability report on a weekly basis and collaborate with treatment providers to assist clients in achieving program completion. Safety Responsibilities
Remain alert and awake during the entire shift. Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Perform crisis intervention and communicate with treatment team as unforeseen situations arise. Direct and deflect traffic; de-escalate tense, high pressure, and emotionally charged situations; foster a safe, respectful, and welcoming environment. Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Perform CPR and First Aid as needed. May work weekends and holidays as needed. And perform other duties as assigned. Qualifications
Education, Certification, and Experience High School diploma or equivalent. First Aid and CPR certification. A valid California driver’s license and automobile insurance. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. A Drug and Alcohol Registration/Certification recognized by DHCS, is preferred. Bachelor’s degree in related field is preferred. Knowledge Knowledge of co-occurring disorders and trauma informed treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Preferably bilingual in San Francisco threshold languages. Knowledge of gender-responsive, trauma informed, and co-occurring treatment. Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records. 1318 Gateview Ave, San Francisco, CA 94130, USA
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