Sherwin-Williams
Join our team as a Customer Service Specialist and play a crucial role in the success of our retail operations. In this position, you will engage with both wholesale and retail customers to understand their needs, provide answers to their inquiries about Sherwin-Williams products, and recommend the best solutions. Your goal will be to ensure customer satisfaction, efficiently resolve any concerns, and stay informed about our product features while upholding high visual standards in the store.
This is a full-time role with a starting pay of $19.00/HR.
You will be required to work at the following store locations:
Store #701219:
24040 Orchard Lake Rd, Farmington Hills, MI 48336 Store #701346:
28192 Schoolcraft Rd, Livonia, MI 48150 Store #701295:
25375 Grand River Ave, Redford, MI 48240 Your primary responsibilities will include: Delivering exceptional customer service to ensure high levels of satisfaction Assisting customers in person and over the phone by identifying their needs and presenting suitable products Building strong relationships with both retail and wholesale customers Accurately processing sales transactions in line with company policies Aiming to achieve monthly, quarterly, and annual sales goals Maintaining organized work order files and formulas Retrieving products from the sales floor or warehouse Tinting and mixing products to meet customer specifications Restocking shelves and setting up displays Cleaning store equipment as needed Loading and unloading delivery trucks Assisting with deliveries when necessary Keeping assigned areas stocked and visually appealing Staying knowledgeable about product offerings and discussing options with customers Following inventory control procedures Proposing strategies for improving sales Minimum Requirements: Must be at least 18 years old Must be authorized to work in the location of employment without requiring sponsorship Must possess a valid, unrestricted Driver's License Must be capable of lifting and carrying up to 50 lbs frequently and up to 70 lbs on occasion Must be willing to work a flexible schedule, including evenings and weekends Preferred Qualifications: High School diploma or GED At least one year of experience in retail, delivery, or customer service Experience selling paint and related products Experience with tinting and mixing equipment Ability to communicate in more than one language, particularly Spanish At Sherwin-Williams, we aim to inspire and improve the world by coloring and protecting what matters. We're dedicated to supporting our employees through rewards, benefits, and opportunities for growth.
24040 Orchard Lake Rd, Farmington Hills, MI 48336 Store #701346:
28192 Schoolcraft Rd, Livonia, MI 48150 Store #701295:
25375 Grand River Ave, Redford, MI 48240 Your primary responsibilities will include: Delivering exceptional customer service to ensure high levels of satisfaction Assisting customers in person and over the phone by identifying their needs and presenting suitable products Building strong relationships with both retail and wholesale customers Accurately processing sales transactions in line with company policies Aiming to achieve monthly, quarterly, and annual sales goals Maintaining organized work order files and formulas Retrieving products from the sales floor or warehouse Tinting and mixing products to meet customer specifications Restocking shelves and setting up displays Cleaning store equipment as needed Loading and unloading delivery trucks Assisting with deliveries when necessary Keeping assigned areas stocked and visually appealing Staying knowledgeable about product offerings and discussing options with customers Following inventory control procedures Proposing strategies for improving sales Minimum Requirements: Must be at least 18 years old Must be authorized to work in the location of employment without requiring sponsorship Must possess a valid, unrestricted Driver's License Must be capable of lifting and carrying up to 50 lbs frequently and up to 70 lbs on occasion Must be willing to work a flexible schedule, including evenings and weekends Preferred Qualifications: High School diploma or GED At least one year of experience in retail, delivery, or customer service Experience selling paint and related products Experience with tinting and mixing equipment Ability to communicate in more than one language, particularly Spanish At Sherwin-Williams, we aim to inspire and improve the world by coloring and protecting what matters. We're dedicated to supporting our employees through rewards, benefits, and opportunities for growth.