Longmont Theatre Company
As an On-site Box Office Ticket Sales Representative for the Longmont Theatre Company, you will support our front-of-house operations during performances. This volunteer role involves working at the theater's box office on show days and nights to assist patrons with ticket sales, check-ins, and inquiries. Your friendly service will help create a welcoming atmosphere and ensure smooth entry for audiences attending our productions.
Responsibilities:
Greet patrons upon arrival and provide information about the current production, seating, and theater policies.
Process ticket sales using the box office system, handling cash, credit card transactions, and any discounts or promotions.
Manage will-call tickets, handle exchanges or refunds according to company guidelines, and resolve any ticketing issues on-site.
Maintain an organized and efficient box office area, including restocking supplies and reconciling sales at the end of each shift.
Collaborate with ushers, concessions staff, and theater management to coordinate smooth operations during pre-show, intermission, and post-show periods.
Ensure a positive patron experience by addressing questions, concerns, or special requests with professionalism and courtesy.