DIRECTOR, RISK MANAGEMENT (WORKERS' COMPENSATION)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Directs and manages the performance of one of the following functions within Risk Management: Workers' Compensation Claims Administration; General Liability Claims Administration; Investigations; and Risk Financing. The Director, Risk Management will oversee three management positions, 17 adjusters and various clerical staff. In collaboration with County Counsel, the Director, Risk Management will oversee a defense panel comprised of up to 20 law firms who work closely with adjusters on litigated files. Examples of Duties Develops, establishes, and directs a function within Risk Management Directs and oversees operational audits in assigned area Establishes departmental policies, procedures, and guidelines for assigned area Develops and delivers quality projects from inception to close-out, on time, and within scope and budget Partners and communicates with other departments to administer programs and achieve agency goals Investigates, adjusts, and settles claims in collaboration with affected Division staff and Counsel Analyzes trends and develops programs and other measures to reduce costly claims Represents Metro before regulatory agencies Provides briefings to the Board of Directors and Executive Staff Coordinates and facilitates meetings; Participates in various internal decision-making groups Develops, oversees, monitors and adheres to department/unit budget, goals, and schedules which comply with agency-wide fiscal responsibility Negotiates contracts, serves as contract manager and liaison, and monitors contractors' performance to ensure compliance with contract terms and conditions of the contracts, including achievement of DBE/SBE contractual goals Supervises, guides, and motivates assigned staff Implements of staff development programs to ensure employees' training goals are met Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Bachelor's Degree in Business Administration or a related field Five years of relevant management-level experience overseeing one or more risk management function such as workers' compensation administration, risk financing, actuarial analysis, and/or investigations programs A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Experience managing a large workers' compensation program for a public entity Experience applying the CA Labor Code and WC state regulations, including case law Experience managing claims staff, including managers and supervisors Experience managing an extensive defense panel Experience managing service contracts such a bill review, utilization review, and medical provider network, including experience developing and issuing RFPs Metro is an Equal Employment Opportunity Employer.

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