Acrisure, LLC
Sr. Manager - Wholesale L&H Enterprise Applications
Acrisure, LLC, Grand Rapids, Michigan, us, 49528
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
* Develop and execute the enterprise application strategy in alignment with corporate and departmental goals.* Evaluate emerging technologies and recommend improvements or replacements to current systems.* Lead, mentor, and develop a cross-functional team of professionals, fostering a high-performance culture.* Oversee the planning and execution of multiple concurrent application projects, ensuring on-time, on-budget, and on-scope delivery.* Drive Agile or hybrid project methodologies within the team* Serve as the primary liaison between business units (e.g., agency operations, legal, compliance) and IT for application-related initiatives.* Gather and prioritize business requirements, translating them into functional and technical specifications.* Facilitate regular communication with executive sponsors and stakeholders to provide updates and manage expectations.* Ensure all applications meet regulatory, security, and data governance standards.* Collaborate with internal audit, legal, and compliance teams to ensure proper controls are in place.* Maintain application documentation, disaster recovery plans, and support processes.* Manage relationships with third-party software vendors and service providers.* Experience with insurance agency applications.* High PC skills including experience with Microsoft Office Suite including Word, Excel, Power Point, Outlook, SharePoint.* Education and/or Experience:* Bachelor's degree in IT, Business Administration, Accounting or Finance* 5-10 years of insurance management system (AMS) management experience* Experience with insurance agency management system implementation and optimization* Professional, organized, and strong communicator* Background in Accounting, Finance, Planning or Operational Leadership preferred* Familiarity with Applied Epic agency management system* Life and Health licensed (preferred)* Management experience preferred.* Able to work independently and enjoy a high degree of interaction with team members* Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives* Self-motivated and driven* Ability to manage a diverse remote staff* Maintain a sense of urgency and ability to work with and meet deadlines* Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance* Demonstrates excellent time management and prioritization skills* Attention to detail and commitment to a high level of accuracy* The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information* Ability to maintain a professional demeanor and positive attitude* Competitive compensation* Flexible vacation policy, paid holidays, and paid sick time* Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)* Company-paid Short-Term and Long-Term Disability Insurance* Company-paid Group Life insurance* Company-paid Employee Assistance Program (EAP) and Calm App subscription* Employee-paid Pet Insurance and optional supplemental insurance coverage* Vested 401(k) with company match and financial wellness programs* Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options* Paid maternity leave, paid paternity leave, and fertility benefits* Career growth and learning opportunities* …and so much more!**Benefits and Perks:** Competitive compensation Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits optionsPaid maternity leave, paid paternity leave, and fertility benefits*Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.*We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. #J-18808-Ljbffr
* Develop and execute the enterprise application strategy in alignment with corporate and departmental goals.* Evaluate emerging technologies and recommend improvements or replacements to current systems.* Lead, mentor, and develop a cross-functional team of professionals, fostering a high-performance culture.* Oversee the planning and execution of multiple concurrent application projects, ensuring on-time, on-budget, and on-scope delivery.* Drive Agile or hybrid project methodologies within the team* Serve as the primary liaison between business units (e.g., agency operations, legal, compliance) and IT for application-related initiatives.* Gather and prioritize business requirements, translating them into functional and technical specifications.* Facilitate regular communication with executive sponsors and stakeholders to provide updates and manage expectations.* Ensure all applications meet regulatory, security, and data governance standards.* Collaborate with internal audit, legal, and compliance teams to ensure proper controls are in place.* Maintain application documentation, disaster recovery plans, and support processes.* Manage relationships with third-party software vendors and service providers.* Experience with insurance agency applications.* High PC skills including experience with Microsoft Office Suite including Word, Excel, Power Point, Outlook, SharePoint.* Education and/or Experience:* Bachelor's degree in IT, Business Administration, Accounting or Finance* 5-10 years of insurance management system (AMS) management experience* Experience with insurance agency management system implementation and optimization* Professional, organized, and strong communicator* Background in Accounting, Finance, Planning or Operational Leadership preferred* Familiarity with Applied Epic agency management system* Life and Health licensed (preferred)* Management experience preferred.* Able to work independently and enjoy a high degree of interaction with team members* Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives* Self-motivated and driven* Ability to manage a diverse remote staff* Maintain a sense of urgency and ability to work with and meet deadlines* Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance* Demonstrates excellent time management and prioritization skills* Attention to detail and commitment to a high level of accuracy* The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information* Ability to maintain a professional demeanor and positive attitude* Competitive compensation* Flexible vacation policy, paid holidays, and paid sick time* Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)* Company-paid Short-Term and Long-Term Disability Insurance* Company-paid Group Life insurance* Company-paid Employee Assistance Program (EAP) and Calm App subscription* Employee-paid Pet Insurance and optional supplemental insurance coverage* Vested 401(k) with company match and financial wellness programs* Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options* Paid maternity leave, paid paternity leave, and fertility benefits* Career growth and learning opportunities* …and so much more!**Benefits and Perks:** Competitive compensation Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits optionsPaid maternity leave, paid paternity leave, and fertility benefits*Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.*We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. #J-18808-Ljbffr