Capital One National Association
Manager, Risk Management - Learning and Content Management Lead Tech and Data Ri
Capital One National Association, Mc Lean, Virginia, us, 22107
Overview
Manager, Risk Management - Learning and Content Management Lead Tech and Data Risk Management (TDRM) Strategy and Delivery Team Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. We prioritize technology, cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch with ~200 professionals overseeing ~14,000 developers. We shape strategy, challenge activities, and perform independent tests of security and technology risk to maintain high standards in cybersecurity, reliability, and data management. The second-line Chief Tech Risk Officer (CTRO) oversees CISO, CIO/CTO, and Chief Data Officer work, reporting to the Chief Risk Officer and ultimately to the CEO. Our role is to provide technology and data risk information to help business leaders make informed decisions. Role and Team Fit
As the Learning and Content Management lead, you will develop TDRM’s internal learning strategy and create content that supports learning objectives. You will connect business objectives with learning solutions, translating strategic ideas into learning-centered outcomes. This role suits someone who excels at creative problem solving, building relationships, and delivering business impact through learning programs. Ideal candidate: Has proven experience leading learning programs
Has a strong foundation in risk management and understands risk frameworks
Has a solution-oriented mindset that fosters collaboration and alignment
Delivers practical, high-impact solutions
Demonstrates keen judgment
Is an excellent communicator, particularly written communication
Is adept at stakeholder engagement and building relationships across all levels and lines of defense
Sets direction, manages expectations, and indirectly leads cross-functional teams
Demonstrates ownership and goes above and beyond the role
Exhibits excellent analytical and critical thinking abilities
Qualifications
Basic Qualifications: High School Diploma, GED, or equivalent certification
At least 3 years of experience in the Banking or Financial Industry
At least 3 years of risk management experience
At least 3 years of experience in Learning and Development
Preferred Qualifications: Direct or adjacent product management experience
1+ years experience facilitating communication between technology or cyber and Learning and/or HR teams
2+ years of experience in project management (planning, executing, tracking, reporting)
6+ years of experience in driving multi-year, company-wide learning endeavors
Note: Capital One will not sponsor new employment authorization for this position. Compensation and Benefits
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are provided for candidates hired to work within these locations and may be prorated for part-time roles. Salaries by location: Riverwoods, IL: $132,800 - $151,600; McLean, VA: $146,100 - $166,700; New York, NY: $159,400 - $181,900; Richmond, VA: $132,800 - $151,600. Candidates hired to work in other locations will receive the pay range for that location as reflected in the offer letter. This role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Capital One offers a comprehensive benefits package including health, financial, and other benefits. Eligibility varies by status and level. Learn more at the Capital One Careers website. Additional Information
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One maintains a drug-free workplace and may consider applicants with criminal histories in accordance with applicable laws and regulations. If you require an accommodation during the application process, contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information will be kept confidential and used only to provide needed accommodations. For technical questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide or guarantee third-party products or services and is not liable for information accessed through this site. Some positions posted are for Capital One Canada, Capital One Europe, or Capital One Philippines Service Corp. depending on location.
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Manager, Risk Management - Learning and Content Management Lead Tech and Data Risk Management (TDRM) Strategy and Delivery Team Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. We prioritize technology, cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch with ~200 professionals overseeing ~14,000 developers. We shape strategy, challenge activities, and perform independent tests of security and technology risk to maintain high standards in cybersecurity, reliability, and data management. The second-line Chief Tech Risk Officer (CTRO) oversees CISO, CIO/CTO, and Chief Data Officer work, reporting to the Chief Risk Officer and ultimately to the CEO. Our role is to provide technology and data risk information to help business leaders make informed decisions. Role and Team Fit
As the Learning and Content Management lead, you will develop TDRM’s internal learning strategy and create content that supports learning objectives. You will connect business objectives with learning solutions, translating strategic ideas into learning-centered outcomes. This role suits someone who excels at creative problem solving, building relationships, and delivering business impact through learning programs. Ideal candidate: Has proven experience leading learning programs
Has a strong foundation in risk management and understands risk frameworks
Has a solution-oriented mindset that fosters collaboration and alignment
Delivers practical, high-impact solutions
Demonstrates keen judgment
Is an excellent communicator, particularly written communication
Is adept at stakeholder engagement and building relationships across all levels and lines of defense
Sets direction, manages expectations, and indirectly leads cross-functional teams
Demonstrates ownership and goes above and beyond the role
Exhibits excellent analytical and critical thinking abilities
Qualifications
Basic Qualifications: High School Diploma, GED, or equivalent certification
At least 3 years of experience in the Banking or Financial Industry
At least 3 years of risk management experience
At least 3 years of experience in Learning and Development
Preferred Qualifications: Direct or adjacent product management experience
1+ years experience facilitating communication between technology or cyber and Learning and/or HR teams
2+ years of experience in project management (planning, executing, tracking, reporting)
6+ years of experience in driving multi-year, company-wide learning endeavors
Note: Capital One will not sponsor new employment authorization for this position. Compensation and Benefits
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are provided for candidates hired to work within these locations and may be prorated for part-time roles. Salaries by location: Riverwoods, IL: $132,800 - $151,600; McLean, VA: $146,100 - $166,700; New York, NY: $159,400 - $181,900; Richmond, VA: $132,800 - $151,600. Candidates hired to work in other locations will receive the pay range for that location as reflected in the offer letter. This role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Capital One offers a comprehensive benefits package including health, financial, and other benefits. Eligibility varies by status and level. Learn more at the Capital One Careers website. Additional Information
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One maintains a drug-free workplace and may consider applicants with criminal histories in accordance with applicable laws and regulations. If you require an accommodation during the application process, contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information will be kept confidential and used only to provide needed accommodations. For technical questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide or guarantee third-party products or services and is not liable for information accessed through this site. Some positions posted are for Capital One Canada, Capital One Europe, or Capital One Philippines Service Corp. depending on location.
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