Sherwin-Williams
Customer Service Specialist - Bilingual Preferred
Sherwin-Williams, Beaverton, Oregon, us, 97078
This role is vital to the success of our retail operations. Customer Service Specialists engage with both wholesale and retail customers to understand their needs, provide informative answers about Sherwin-Williams products, and recommend tailored solutions. You will play a crucial role in resolving customer concerns swiftly to maximize satisfaction and maintain our high-quality standards.
We are looking for a dedicated individual who is committed to achieving excellent customer service while contributing to the store's sales objectives.
Location:
This position involves working at stores within 15 miles of Store #721349, located at: 19405 SW Tualatin Valley Hwy, Beaverton, OR 97003.
Compensation:
This is a full-time position with a starting rate of $18.50/hr. Your responsibilities will include: Ensuring high levels of customer satisfaction through exceptional sales service. Assisting customers in person and over the phone to identify their needs and present suitable products and services. Building productive trust relationships with wholesale and retail customers. Accurately processing sales transactions in line with our policies and procedures. Meeting and exceeding sales goals monthly, quarterly, and yearly. Maintaining precise work order files and product formulas. Pulling appropriate products from the sales floor or warehouse as needed. Tinting and mixing products to customer specifications when required. Stocking shelves and setting up displays to ensure a presentable environment. Cleaning store equipment and loading/unloading delivery trucks as necessary. Assisting with deliveries when needed. Keeping assigned areas in-stock and visually appealing. Staying knowledgeable of products and discussing available options with customers. Complying with inventory control procedures and suggesting sales improvement strategies. Minimum Requirements: At least 18 years of age. Legally authorized to work in the country without the need for sponsorship for employment work visa status now or in the future. Valid, unrestricted Driver's License. Able to retrieve materials from shelves and lift up to 50 lbs. frequently, and up to 70 lbs. on occasion, with or without reasonable accommodation. Willing to work scheduled hours, including evenings and weekends, with or without reasonable accommodation. If a current employee, you must have received at least a meets expectations (3) rating on your latest performance appraisal. Completion of all HR Cloud eLearning courses required for your position is essential for current employees. Preferred Qualifications: At least a High School diploma or GED. Minimum of one year of experience in delivery, retail, or customer service roles. Experience in selling paint and paint-related products is advantageous. Familiarity with operating tinting and mixing equipment is a plus. Ability to read, write, comprehend, and communicate in more than one language is preferred. Proficiency in Spanish is a significant advantage. At Sherwin-Williams, we value the contributions of our employees and are committed to nurturing your career, health, and well-being. Join us in creating a brighter world!
This position involves working at stores within 15 miles of Store #721349, located at: 19405 SW Tualatin Valley Hwy, Beaverton, OR 97003.
Compensation:
This is a full-time position with a starting rate of $18.50/hr. Your responsibilities will include: Ensuring high levels of customer satisfaction through exceptional sales service. Assisting customers in person and over the phone to identify their needs and present suitable products and services. Building productive trust relationships with wholesale and retail customers. Accurately processing sales transactions in line with our policies and procedures. Meeting and exceeding sales goals monthly, quarterly, and yearly. Maintaining precise work order files and product formulas. Pulling appropriate products from the sales floor or warehouse as needed. Tinting and mixing products to customer specifications when required. Stocking shelves and setting up displays to ensure a presentable environment. Cleaning store equipment and loading/unloading delivery trucks as necessary. Assisting with deliveries when needed. Keeping assigned areas in-stock and visually appealing. Staying knowledgeable of products and discussing available options with customers. Complying with inventory control procedures and suggesting sales improvement strategies. Minimum Requirements: At least 18 years of age. Legally authorized to work in the country without the need for sponsorship for employment work visa status now or in the future. Valid, unrestricted Driver's License. Able to retrieve materials from shelves and lift up to 50 lbs. frequently, and up to 70 lbs. on occasion, with or without reasonable accommodation. Willing to work scheduled hours, including evenings and weekends, with or without reasonable accommodation. If a current employee, you must have received at least a meets expectations (3) rating on your latest performance appraisal. Completion of all HR Cloud eLearning courses required for your position is essential for current employees. Preferred Qualifications: At least a High School diploma or GED. Minimum of one year of experience in delivery, retail, or customer service roles. Experience in selling paint and paint-related products is advantageous. Familiarity with operating tinting and mixing equipment is a plus. Ability to read, write, comprehend, and communicate in more than one language is preferred. Proficiency in Spanish is a significant advantage. At Sherwin-Williams, we value the contributions of our employees and are committed to nurturing your career, health, and well-being. Join us in creating a brighter world!