Pet Supplies Plus
Overview
This Privacy Policy ("Policy") applies to PSP Group, LLC its affiliates, subsidiaries, divisions and designees. ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Policy and our Terms of Use, please do not use this site. Information We Collect We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site. Cookies also help us "remember" information about you. We may try to remember things such as what products you prefer and your log-in information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make check out faster. It also helps us make shopping more personal to you. You can set your browser to not accept cookies, however some services on our Site may not be available. Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising Mouse Movements and Keystrokes Pixel Tags Third Party Analytics Third Party Reviews We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site. Personal Information You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example, demographics can tell us your age, your gender, and what type of pets you own. We may collect information you give us when you buy or use our products and services (services include, but are not limited to, grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information as defined by COPPA from children under 13. If you are a parent or guardian and believe that we have collected such personal information other than as permitted by COPPA, please contact us. Use of Information When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things: Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods. Provide customer service to you. Communicate with you about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners. Find products and services you may like based on your past orders and activities. Send you business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages. Detect, prevent and enforce against fraudulent, malicious or illegal acts. Run contests, sweepstakes, programs and surveys. Transfer Personal Information to third party vendors and service providers. Our Vendors will use your information to do work for us. Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. These laws may require us to disclose Personal Information to the United States government and other government authorities. Combine Personal Information with information from third parties, if allowed by law. We may do this to correct your Personal Information so we can get Pet Supplies Plus Marketing Communications to the right address. Meet legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law. Disclosure of Personal Information We do not rent or sell your personal information to any third party. We will not disclose your personal information to third parties for their own marketing purposes except as described in this policy, or otherwise with your express consent. We may disclose your Personal Information to third parties: With your consent, for example, when you let us share your information with third parties for their own marketing purposes subject to their own privacy policies. As needed to meet legal, regulatory, insurance, audit, and security requirements. For legal reasons if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet applicable law or enforce our Terms of Service. Protect against harm to the rights, property or safety of Pet Supplies Plus, our users or the public as required or permitted by law. As permitted or required by law, including to respond to lawful requests and legal process, to protect the rights and property of Pet Supplies Plus, our agents, customers, members, and others, to enforce our agreements, policies and terms of use, in an emergency to protect the personal safety of Pet Supplies Plus, its customers, or any person. In connection with any proposed or actual merger, sale of company assets, financing or acquisition of all or a part of our business to another company to evaluate and/or perform the transaction. We may also share information that does not directly identify you in aggregated or anonymous form. Information Choice and Access You can opt-out of Pet Supplies Plus Marketing Communications. If you opted-in to sharing with third party marketers, you can opt-out of that too. You may also request to access or change your Personal Information and preferences. To make these requests: Follow opt-out instructions in promotional e-mails we send to you. Contact us as described in Questions or Concerns below. Include your full name, address, phone number and e-mail address. Tell us what information you would like to access, change or add to our opt-out list. If you opt-out of Marketing Communications, you may still receive business communications. Security of Personal Information Pet Supplies Plus takes reasonable steps to help protect Personal Information but does not guarantee against all unauthorized disclosures. Questions or Concerns If you have questions or concerns about how we use your Personal Information, please contact us. Changes/Updates to This Policy If we intend to use or disclose Personal Information in a way materially different from this Policy, we will notify you. We will display the effective date at the top of the Privacy Policy. Supplemental Privacy Notices for Select States Privacy Notice for California Residents This Privacy Notice for California Residents supplements the information contained in our Privacy Policy and applies to California residents. We comply with the California Consumer Privacy Act (CCPA) and CPRA. Categories of personal information and rights are described below. Information We Collect Our website collects personal information as defined by the CCPA/CPRA. Categories may include identifiers, commercial information, and other data as described in the notice. Use of Personal Information We may use or disclose personal information for business purposes, including to fulfill your request, provide support, comply with legal obligations, and as described when collecting information. Your Rights and Choices The CCPA provides California residents with rights regarding their personal information. This section describes how to exercise those rights, including access, deletion, correction, opt-out of targeted advertising, and opt-out of sale. Details and processes are provided in the notice. Exercising Rights To exercise access, data portability, and deletion rights, submit a verifiable consumer request. You may designate an authorized agent in certain states. We will respond within 45 days, with possible extensions up to 90 days. We do not charge a fee unless the request is excessive or unfounded. We may require verification of identity. Non-Discrimination We will not discriminate for exercising CCPA rights, though we may offer financial incentives that relate to the value of personal information. California residents may request to opt-out of targeted advertising and sale, and may request other state-specific rights as described. Changes to Our Privacy Notice We reserve the right to amend this privacy notice and will display the effective date at the top of the Privacy Policy. Contact Information If you have questions or comments about this notice, please contact us. Note: this notice may reference residents of Colorado, Connecticut, Oregon, Texas, and Virginia with state-specific rights; refer to the full policy for details. From time to time, we or our vendors may collect Personal Information in connection with promotions or benefits, and may disclose to third parties as described in this Policy. Get answers right away by reading our FAQs. Contact your local store for assistance or fill out a short form and we will get back to you.
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This Privacy Policy ("Policy") applies to PSP Group, LLC its affiliates, subsidiaries, divisions and designees. ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Policy and our Terms of Use, please do not use this site. Information We Collect We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site. Cookies also help us "remember" information about you. We may try to remember things such as what products you prefer and your log-in information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make check out faster. It also helps us make shopping more personal to you. You can set your browser to not accept cookies, however some services on our Site may not be available. Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising Mouse Movements and Keystrokes Pixel Tags Third Party Analytics Third Party Reviews We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site. Personal Information You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example, demographics can tell us your age, your gender, and what type of pets you own. We may collect information you give us when you buy or use our products and services (services include, but are not limited to, grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information as defined by COPPA from children under 13. If you are a parent or guardian and believe that we have collected such personal information other than as permitted by COPPA, please contact us. Use of Information When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things: Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods. Provide customer service to you. Communicate with you about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners. Find products and services you may like based on your past orders and activities. Send you business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages. Detect, prevent and enforce against fraudulent, malicious or illegal acts. Run contests, sweepstakes, programs and surveys. Transfer Personal Information to third party vendors and service providers. Our Vendors will use your information to do work for us. Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. These laws may require us to disclose Personal Information to the United States government and other government authorities. Combine Personal Information with information from third parties, if allowed by law. We may do this to correct your Personal Information so we can get Pet Supplies Plus Marketing Communications to the right address. Meet legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law. Disclosure of Personal Information We do not rent or sell your personal information to any third party. We will not disclose your personal information to third parties for their own marketing purposes except as described in this policy, or otherwise with your express consent. We may disclose your Personal Information to third parties: With your consent, for example, when you let us share your information with third parties for their own marketing purposes subject to their own privacy policies. As needed to meet legal, regulatory, insurance, audit, and security requirements. For legal reasons if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet applicable law or enforce our Terms of Service. Protect against harm to the rights, property or safety of Pet Supplies Plus, our users or the public as required or permitted by law. As permitted or required by law, including to respond to lawful requests and legal process, to protect the rights and property of Pet Supplies Plus, our agents, customers, members, and others, to enforce our agreements, policies and terms of use, in an emergency to protect the personal safety of Pet Supplies Plus, its customers, or any person. In connection with any proposed or actual merger, sale of company assets, financing or acquisition of all or a part of our business to another company to evaluate and/or perform the transaction. We may also share information that does not directly identify you in aggregated or anonymous form. Information Choice and Access You can opt-out of Pet Supplies Plus Marketing Communications. If you opted-in to sharing with third party marketers, you can opt-out of that too. You may also request to access or change your Personal Information and preferences. To make these requests: Follow opt-out instructions in promotional e-mails we send to you. Contact us as described in Questions or Concerns below. Include your full name, address, phone number and e-mail address. Tell us what information you would like to access, change or add to our opt-out list. If you opt-out of Marketing Communications, you may still receive business communications. Security of Personal Information Pet Supplies Plus takes reasonable steps to help protect Personal Information but does not guarantee against all unauthorized disclosures. Questions or Concerns If you have questions or concerns about how we use your Personal Information, please contact us. Changes/Updates to This Policy If we intend to use or disclose Personal Information in a way materially different from this Policy, we will notify you. We will display the effective date at the top of the Privacy Policy. Supplemental Privacy Notices for Select States Privacy Notice for California Residents This Privacy Notice for California Residents supplements the information contained in our Privacy Policy and applies to California residents. We comply with the California Consumer Privacy Act (CCPA) and CPRA. Categories of personal information and rights are described below. Information We Collect Our website collects personal information as defined by the CCPA/CPRA. Categories may include identifiers, commercial information, and other data as described in the notice. Use of Personal Information We may use or disclose personal information for business purposes, including to fulfill your request, provide support, comply with legal obligations, and as described when collecting information. Your Rights and Choices The CCPA provides California residents with rights regarding their personal information. This section describes how to exercise those rights, including access, deletion, correction, opt-out of targeted advertising, and opt-out of sale. Details and processes are provided in the notice. Exercising Rights To exercise access, data portability, and deletion rights, submit a verifiable consumer request. You may designate an authorized agent in certain states. We will respond within 45 days, with possible extensions up to 90 days. We do not charge a fee unless the request is excessive or unfounded. We may require verification of identity. Non-Discrimination We will not discriminate for exercising CCPA rights, though we may offer financial incentives that relate to the value of personal information. California residents may request to opt-out of targeted advertising and sale, and may request other state-specific rights as described. Changes to Our Privacy Notice We reserve the right to amend this privacy notice and will display the effective date at the top of the Privacy Policy. Contact Information If you have questions or comments about this notice, please contact us. Note: this notice may reference residents of Colorado, Connecticut, Oregon, Texas, and Virginia with state-specific rights; refer to the full policy for details. From time to time, we or our vendors may collect Personal Information in connection with promotions or benefits, and may disclose to third parties as described in this Policy. Get answers right away by reading our FAQs. Contact your local store for assistance or fill out a short form and we will get back to you.
#J-18808-Ljbffr