Pet Supplies Plus
Overview
This Privacy Policy ("Policy") applies to PSP Group, LLC, its affiliates, subsidiaries, divisions and designees. ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. Information We Collect
We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses cookies. A cookie is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site and remember information about you, such as products you prefer and your log-in information. Personal Information may be tied to these cookies. We do this to improve your shopping experience. You can set your browser to not accept cookies, but some services on our Site may not be available. Our company and trusted third parties may share anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising We may employ tools like mouse movements, keystrokes, pixel tags, and third-party analytics to understand and improve our services. We may use third-party reviews as well. We may also use companies to help us collect information about our products or in-store experiences. These companies may use their own cookies and web beacons on our Site. Personal Information You may provide Personal Information that identifies who you are and other details about you. This can include your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties to better understand our customers (e.g., age, gender, and pet ownership). We may collect information you provide when you buy or use our products and services (services include grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter contests or sweepstakes, take surveys, engage with us on social media, and subscribe to newsletters. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information from children under 13 as defined by COPPA. If you are a parent or guardian and believe that we have collected such information, please contact us. Use of Information When you submit Personal Information to us, you consent to our use of that information to: operate and improve our Site, provide customer service, communicate about contests, promotions, rewards, events, and offers; tailor product recommendations; send administrative notices; detect and prevent fraud; run contests and surveys; transfer information to vendors for processing; combine information with third-party data where allowed by law; and meet legal, regulatory, insurance, security, and processing requirements. Disclosure of Personal Information We do not rent or sell your personal information to third parties for their own marketing purposes, except as described in this policy or with your express consent. We may disclose Personal Information as described in the policy to the following categories of third parties: with your consent for third-party marketing, as needed for legal/regulatory reasons, to meet government requests, to enforce our terms of use, to protect safety and rights, in connection with mergers or acquisitions, or for aggregated/anonymous data. Information Choice and Access You can opt-out of Pet Supplies Plus Marketing Communications. You may also request access or changes to your Personal Information and can adjust your preferences. To make requests, follow opt-out instructions in promotional emails or contact us with your details. If you opt-out of marketing communications, you may still receive business communications such as confirmations or recalls. Security of Personal Information Pet Supplies Plus takes reasonable steps to protect Personal Information but does not guarantee that unauthorized disclosure will never occur. Questions or Concerns If you have questions or concerns about how we use your Personal Information, please contact us. Changes/Updates to This Policy We may update this Privacy Policy, and we will display the effective date at the top of this page.
Supplemental Privacy Notices
Privacy Notice for California Residents This notice supplements the information in our Privacy Policy and applies to California residents. It describes categories of personal information collected and rights under the California Consumer Privacy Act (CCPA/CPRA). This section includes details about categories such as identifiers, commercial information, internet activity, and more, as required by California law. Other State Notices Privacy Notice for Residents of Colorado, Connecticut, Oregon, Texas, and Virginia This notice supplements the Privacy Policy and applies to residents of the listed states. It describes rights to access, deletion, correction, opt-out of targeted advertising, and opt-out of sale, among other protections. If you have questions, contact us. We may require verification of your identity and may designate an agent to submit requests on your behalf where permitted by state law. Contact Information If you have questions or comments about this notice, the ways we collect and use your information, your rights, or wish to exercise your rights under state laws, please contact us via the site or at the contact details provided. Get answers right away by reading our FAQs. Contact your local store for assistance. Fill out a short form and we will get back to you!
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This Privacy Policy ("Policy") applies to PSP Group, LLC, its affiliates, subsidiaries, divisions and designees. ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. Information We Collect
We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses cookies. A cookie is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site and remember information about you, such as products you prefer and your log-in information. Personal Information may be tied to these cookies. We do this to improve your shopping experience. You can set your browser to not accept cookies, but some services on our Site may not be available. Our company and trusted third parties may share anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising We may employ tools like mouse movements, keystrokes, pixel tags, and third-party analytics to understand and improve our services. We may use third-party reviews as well. We may also use companies to help us collect information about our products or in-store experiences. These companies may use their own cookies and web beacons on our Site. Personal Information You may provide Personal Information that identifies who you are and other details about you. This can include your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties to better understand our customers (e.g., age, gender, and pet ownership). We may collect information you provide when you buy or use our products and services (services include grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter contests or sweepstakes, take surveys, engage with us on social media, and subscribe to newsletters. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information from children under 13 as defined by COPPA. If you are a parent or guardian and believe that we have collected such information, please contact us. Use of Information When you submit Personal Information to us, you consent to our use of that information to: operate and improve our Site, provide customer service, communicate about contests, promotions, rewards, events, and offers; tailor product recommendations; send administrative notices; detect and prevent fraud; run contests and surveys; transfer information to vendors for processing; combine information with third-party data where allowed by law; and meet legal, regulatory, insurance, security, and processing requirements. Disclosure of Personal Information We do not rent or sell your personal information to third parties for their own marketing purposes, except as described in this policy or with your express consent. We may disclose Personal Information as described in the policy to the following categories of third parties: with your consent for third-party marketing, as needed for legal/regulatory reasons, to meet government requests, to enforce our terms of use, to protect safety and rights, in connection with mergers or acquisitions, or for aggregated/anonymous data. Information Choice and Access You can opt-out of Pet Supplies Plus Marketing Communications. You may also request access or changes to your Personal Information and can adjust your preferences. To make requests, follow opt-out instructions in promotional emails or contact us with your details. If you opt-out of marketing communications, you may still receive business communications such as confirmations or recalls. Security of Personal Information Pet Supplies Plus takes reasonable steps to protect Personal Information but does not guarantee that unauthorized disclosure will never occur. Questions or Concerns If you have questions or concerns about how we use your Personal Information, please contact us. Changes/Updates to This Policy We may update this Privacy Policy, and we will display the effective date at the top of this page.
Supplemental Privacy Notices
Privacy Notice for California Residents This notice supplements the information in our Privacy Policy and applies to California residents. It describes categories of personal information collected and rights under the California Consumer Privacy Act (CCPA/CPRA). This section includes details about categories such as identifiers, commercial information, internet activity, and more, as required by California law. Other State Notices Privacy Notice for Residents of Colorado, Connecticut, Oregon, Texas, and Virginia This notice supplements the Privacy Policy and applies to residents of the listed states. It describes rights to access, deletion, correction, opt-out of targeted advertising, and opt-out of sale, among other protections. If you have questions, contact us. We may require verification of your identity and may designate an agent to submit requests on your behalf where permitted by state law. Contact Information If you have questions or comments about this notice, the ways we collect and use your information, your rights, or wish to exercise your rights under state laws, please contact us via the site or at the contact details provided. Get answers right away by reading our FAQs. Contact your local store for assistance. Fill out a short form and we will get back to you!
#J-18808-Ljbffr