LATRO Services Inc.
This position can be based anywhere in MEA working remotely and will be part of LATRO’s extended management team. Candidates based in Dubai, UAE may be expected to report to the office on a hybrid basis, subject to agreement with their manager.
LATRO is a multinational company with worldwide operations and support offices. Headquartered in the United States, we have a major operating office in Dubai, UAE and personnel based in every major global region. We are a thriving multicultural, globally positioned team of seasoned technical and business industry experts, driven by our mission to help communication and fintech service providers thrive in the digital era through our expert technologies and trusted services, empowering them to connect the world.
We provide innovative RAFM (Revenue Assurance and Fraud Management) and AI/ML Analytics-driven solutions as well as comprehensive telecom application managed services to the telecommunications and Fintech industry. A recognized and trusted name in the industry for more than a decade, we believe that helping our customers safeguard their bottom lines powers investment and fuels job sustainment, resulting in overall economic growth where it is most needed.
We are an agile, non-bureaucratic company characterized by technological innovation, extraordinary effort, and dedication to our customers and employees. The atmosphere is dynamic and fast paced, shifting rapidly to the pressing needs of our customers.
We believe that our success is driven by the talent and dedication of our team. When you join us,
you’re
not just starting a job – you are embarking on a fulfilling career journey offering you the opportunity to grow, embrace innovation, experience meaningful work, and collaborate with a global team of expert colleagues across diverse disciplines. All in addition to a competitive compensation package.
Our supportive, collaborative work culture is a hallmark of the LATRO employee experience. To learn more about our core values and organizational culture, including from some of our existing team members, as well as the application process, please visit
our
Careers Page
.
As the
Sales Director
(SD)
– FINTECH,
you will take full ownership of driving LATRO’s business development and revenue growth
for our Assure Fintech Solution
within the Middle East and Africa (MEA) region, while also
owning the
global sales efforts. Operating as
an individual contributor
, your role will focus on both strategic account management and
importantly
new business development.
More specifically you
will
be responsible for
d
eveloping and executing a sales strategy tailored to the
mobile money and Fintech
MEA market,
as well as a general global strategy
that
align
s
with LATRO’s broader global growth
objectives
and specific revenue targets
. The SD will be m
anaging and expanding relationships with
our
existing clients, with a strong focus on upselling, cross-selling, and long-term account retention.
You will
leverage
your existing experience, knowledge, and client relationships in the Mobile Money and Fintech domain to
identify
and close net new clients and convert these contracts into new revenue streams for LATRO.
While
the
senior management team will support you as you build and manage your pipeline and close deals
, the expectation is that y
our strong background in
Mobile Money platforms
and
Fintech
a
nd proven experience in selling technology will be
the driving factor
to your success in this role. The
SD
reports to
the
Global
VP of Sales
and collaborates with
the
marketing
,
technical
,
bid
management
and
product team
s
,
as well as
back-office
functions
to ensure
the contract
sign
-
off
.
Following
the
solution go
-
live for new clients
,
the SD will
also own
account
management for th
e account
s
. Join us at LATRO and be part of a team
that’s
impacting
the future of the telecom and Mobile Money industry. Your journey towards an exciting and fulfilling career starts here! JOB
RESPONSIBILITIES Develop and Execute
the
Sales Strategy Execute and further develop the sales strategy for LATRO’s Assure Fintech solution targeting Mobile Money wallet providers and other Fintech companies, aligning with our business objectives and revenue targets As an individual contributor, a
chieve
set
TCV
sales booking targets from Net New, Renewals and
up-sell, cross-sell
(
USXS
) Accurately forecast business on monthly and quarterly cadence and ensure continuous CRM updates to reflect the state of your business activities Present biweekly and monthly at sales team and wider company meetings on the progress of your pipeline and initiatives Understand and Articulate
the
Value Proposition Leverage existing experience, relationships and knowledge of the Mobile Money and Fintech domain to position the solution to net new and existing clients Translat
e
the
client’s
needs into actionable opportunities and successfully convert these into profitable revenue streams for LATRO Clearly communicate
and physically present
the business value of LATRO’s A
ssure Fintech solution
to both technical and non-technical stakeholders on management and
other decision maker levels
.
Acquire
solution
expert understanding
of LATRO’s solution
, while there will also
be
access to
LATRO’s
pre-sales support
online Contribute ideas to
the solution’s future roadmap based on existing industry knowledge and market demand Lead
the
Deal Cycles Manage
the
end-to-end sales cycles for
the solution sales
including RFP responses, contract negotiation, and deal closure Work closely with pre-sales, delivery leads, and operations teams to shape customer proposals and ensure deliverability as well as maintain existing customer satisfaction Maintain
accurate
pipeline and sales forecasts using CRM tool
(
Hubspot
)
, ensuring visibility and predictability for leadership Oversee pricing, contract terms, and SLAs in collaboration with legal, finance, and commercial teams to ensure profitable and compliant deals Build and Manage
Client
Relationships Manage existing Mobile Money Provider clients to ensure overall client health, secure renewal bookings as well as up-selling and cross-selling to drive expected account revenue growth. Maintain and grow
established
trusted relationships with
all levels from operational to
decision-makers
and
CxO
level
to
secure new bookings and
influence long-term contract
healt
h
and renewals Ensure LATRO is invited to RFXs for relevant services Represent LATRO professionally at industry events and other relevant gatherings Track Market Trends
,
Competitive Landscape
, and Product
Roadmap Stay informed about
Mobile Money and Fintech
market trends and competitors’ moves to refine sales positioning Provide ideas to management that drive revenue growth and innovation Be the voice of the customer and market segment to LATRO’s strategy
,
identifying
demand for unmet requirements into the company’s
tech and product roadmap that translate to future business opportunities JOB
SKILLS
AND QUALIFICATIONS +1
0
years of
experience within the Mobile Money and
/
or Fintech industry with
a minimum of 7 years
of
sales and account management experience from a
technology vendor
selling into Mobile Money and
/
or Fintech
companies
. Bachelor’s degree in IT, Telecommunications, or a related field (master's degree preferred) Successful
track record
of
own business development leading to
clos
ing
of
six figure TCV
deals
Existing
n
etwork of contacts and influencers within
the Mobile Money and Fintech
market especially in MEA
, but also beyond Knowledge of the telco landscape and particularly
the Telco owned Mobile Money platforms is an advantage, especially MEA Clear history of engaging at
all customer management
level
s
to
develop and close new
business Track record
of managing existing a
ccount
s and successfully
clos
ing
up
-
sell
and cross
-
sell business Executive presence and credibilitywith exceptional communication,
presentation,
negotiation, and communication skills Self-starter with
a go-getter
attitude, disciplined and focused Experience working
i
n international, geographically distributed
,
and multicultural teams Willingness and ability to travel regionally and internationally (approx.
3
0% of the time) Fluency in spoken and written professional English – French
in addition
is preferred with Arabic as a plus Proficiency
in CRM software and Microsoft Office Suite Tangible references from past and current employers, along with a minimum of two client references, are a must and will be required for selected candidates at the end of the recruitment cycle.
#J-18808-Ljbffr
We believe that our success is driven by the talent and dedication of our team. When you join us,
you’re
not just starting a job – you are embarking on a fulfilling career journey offering you the opportunity to grow, embrace innovation, experience meaningful work, and collaborate with a global team of expert colleagues across diverse disciplines. All in addition to a competitive compensation package.
Our supportive, collaborative work culture is a hallmark of the LATRO employee experience. To learn more about our core values and organizational culture, including from some of our existing team members, as well as the application process, please visit
our
Careers Page
.
As the
Sales Director
(SD)
– FINTECH,
you will take full ownership of driving LATRO’s business development and revenue growth
for our Assure Fintech Solution
within the Middle East and Africa (MEA) region, while also
owning the
global sales efforts. Operating as
an individual contributor
, your role will focus on both strategic account management and
importantly
new business development.
More specifically you
will
be responsible for
d
eveloping and executing a sales strategy tailored to the
mobile money and Fintech
MEA market,
as well as a general global strategy
that
align
s
with LATRO’s broader global growth
objectives
and specific revenue targets
. The SD will be m
anaging and expanding relationships with
our
existing clients, with a strong focus on upselling, cross-selling, and long-term account retention.
You will
leverage
your existing experience, knowledge, and client relationships in the Mobile Money and Fintech domain to
identify
and close net new clients and convert these contracts into new revenue streams for LATRO.
While
the
senior management team will support you as you build and manage your pipeline and close deals
, the expectation is that y
our strong background in
Mobile Money platforms
and
Fintech
a
nd proven experience in selling technology will be
the driving factor
to your success in this role. The
SD
reports to
the
Global
VP of Sales
and collaborates with
the
marketing
,
technical
,
bid
management
and
product team
s
,
as well as
back-office
functions
to ensure
the contract
sign
-
off
.
Following
the
solution go
-
live for new clients
,
the SD will
also own
account
management for th
e account
s
. Join us at LATRO and be part of a team
that’s
impacting
the future of the telecom and Mobile Money industry. Your journey towards an exciting and fulfilling career starts here! JOB
RESPONSIBILITIES Develop and Execute
the
Sales Strategy Execute and further develop the sales strategy for LATRO’s Assure Fintech solution targeting Mobile Money wallet providers and other Fintech companies, aligning with our business objectives and revenue targets As an individual contributor, a
chieve
set
TCV
sales booking targets from Net New, Renewals and
up-sell, cross-sell
(
USXS
) Accurately forecast business on monthly and quarterly cadence and ensure continuous CRM updates to reflect the state of your business activities Present biweekly and monthly at sales team and wider company meetings on the progress of your pipeline and initiatives Understand and Articulate
the
Value Proposition Leverage existing experience, relationships and knowledge of the Mobile Money and Fintech domain to position the solution to net new and existing clients Translat
e
the
client’s
needs into actionable opportunities and successfully convert these into profitable revenue streams for LATRO Clearly communicate
and physically present
the business value of LATRO’s A
ssure Fintech solution
to both technical and non-technical stakeholders on management and
other decision maker levels
.
Acquire
solution
expert understanding
of LATRO’s solution
, while there will also
be
access to
LATRO’s
pre-sales support
online Contribute ideas to
the solution’s future roadmap based on existing industry knowledge and market demand Lead
the
Deal Cycles Manage
the
end-to-end sales cycles for
the solution sales
including RFP responses, contract negotiation, and deal closure Work closely with pre-sales, delivery leads, and operations teams to shape customer proposals and ensure deliverability as well as maintain existing customer satisfaction Maintain
accurate
pipeline and sales forecasts using CRM tool
(
Hubspot
)
, ensuring visibility and predictability for leadership Oversee pricing, contract terms, and SLAs in collaboration with legal, finance, and commercial teams to ensure profitable and compliant deals Build and Manage
Client
Relationships Manage existing Mobile Money Provider clients to ensure overall client health, secure renewal bookings as well as up-selling and cross-selling to drive expected account revenue growth. Maintain and grow
established
trusted relationships with
all levels from operational to
decision-makers
and
CxO
level
to
secure new bookings and
influence long-term contract
healt
h
and renewals Ensure LATRO is invited to RFXs for relevant services Represent LATRO professionally at industry events and other relevant gatherings Track Market Trends
,
Competitive Landscape
, and Product
Roadmap Stay informed about
Mobile Money and Fintech
market trends and competitors’ moves to refine sales positioning Provide ideas to management that drive revenue growth and innovation Be the voice of the customer and market segment to LATRO’s strategy
,
identifying
demand for unmet requirements into the company’s
tech and product roadmap that translate to future business opportunities JOB
SKILLS
AND QUALIFICATIONS +1
0
years of
experience within the Mobile Money and
/
or Fintech industry with
a minimum of 7 years
of
sales and account management experience from a
technology vendor
selling into Mobile Money and
/
or Fintech
companies
. Bachelor’s degree in IT, Telecommunications, or a related field (master's degree preferred) Successful
track record
of
own business development leading to
clos
ing
of
six figure TCV
deals
Existing
n
etwork of contacts and influencers within
the Mobile Money and Fintech
market especially in MEA
, but also beyond Knowledge of the telco landscape and particularly
the Telco owned Mobile Money platforms is an advantage, especially MEA Clear history of engaging at
all customer management
level
s
to
develop and close new
business Track record
of managing existing a
ccount
s and successfully
clos
ing
up
-
sell
and cross
-
sell business Executive presence and credibilitywith exceptional communication,
presentation,
negotiation, and communication skills Self-starter with
a go-getter
attitude, disciplined and focused Experience working
i
n international, geographically distributed
,
and multicultural teams Willingness and ability to travel regionally and internationally (approx.
3
0% of the time) Fluency in spoken and written professional English – French
in addition
is preferred with Arabic as a plus Proficiency
in CRM software and Microsoft Office Suite Tangible references from past and current employers, along with a minimum of two client references, are a must and will be required for selected candidates at the end of the recruitment cycle.
#J-18808-Ljbffr