EY
Oracle Services - Quote-to-Revenue TMT Senior Manager
EY, San Jose, California, United States, 95199
EY's Oracle Services practice is a national consulting practice that assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives. We also provide our clients with experience in leading practices, methods and resources using Oracle and Zuora applications and technology.
Join our dynamic team as a Senior Manager in Oracle Services focusing on the Technology, Media, and Telecommunications sectors. Your role will be instrumental in leading client engagements and pursuits. We assist clients in solving complex business challenges by leveraging technology to enable automations in the Quote-to-Revenue processes.
Your Key Responsibilities
Manage teams and deliver high-quality processes, solutions, or projects.
Continuous process improvement, innovation, and leveraging leading practices.
Oversee professional employees and lead teams to achieve complex business systems initiatives.
Maintain billable utilization across client engagements, manage projects, lead pursuits and engage with external clients daily.
Travel may be required based on client needs.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on solutions. You will engage with client resources working across finance, IT, customer operations and other enterprise functions.
Lead systems implementation as a project manager
Manage stakeholder expectations and facilitate alignment across business and technical teams
Align with clients on scope and deliverables
Work with pursuit teams to develop client proposals
Assist project teams with developing solution architecture to meet complex client requirements
Mentor and coach manager, senior, and staff level consultants
Skills And Attributes For Success
Ability to work and collaborate effectively with both internal and external team members as a leader and an individual contributor
Strong communication and listening skills
Self-starter with a willingness and desire to continue to learn and grow both personally and professionally
Drive transformation throughout the project lifecycle and agreed upon phases of the implementation project
Demonstrates the ability to lead and execute SaaS implementations
Interact and communicate effectively with finance and technology senior and middle management executives as well as end user and business subject matter experts.
Develop long-term relationships and networks both internally and externally
Demonstrate strong decision-making skills in developing solutions for complex problems
Modify policies and establish procedures within the scope of work
Exercise sound judgment in selecting methods and delivering projects
Possess an understanding of system development lifecycle and technology business architecture frameworks
Ability to adapt quickly to evolving technology landscape and shifting client priorities
To qualify for the role, you must have
A Bachelor's degree
8 plus years of relevant experience
At least 3 years of project management experience in a system implementor role
At least 3 years of solution architecture experience with SaaS solutions in the Quote-to-Revenue process area
Experience leading cross-functional teams and workstreams
Experience working on complex multiplatform implementations.
5 or more Full Life Cycle Implementations involving Quote-to-Revenue processes
2 plus Full Life Cycle complete ERP package implementation including order-to-cash, record-to-report, and procure-to-pay processes
Familiarity with both Waterfall and Agile project management methodologies
Experience with full lifecycle sales processes, creating sales pursuit strategies and responding to client RFPs
Strong written and verbal communication, presentation, client service and technical writing skills
Willingness to travel based on client need
Prior Consulting Experience
Ideally, you’ll also have
MBA, MS in Information Systems, MS in Computer Science or master’s degree in a related field preferred
Vendor certifications in Oracle Cloud Applications, NetSuite, or Zuora
Experience working in the Technology, Media, and Telecommunications sectors
Exposure to CRM and CPQ systems and processes and integrating with downstream Billing and Revenue Accounting processes
Experience supporting systems work to support mergers, acquisitions, or divestitures
Experience working with clients to create Statements of Work (SOW)
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis.
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