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Bixal

Principal UX Designer

Bixal, Baltimore, Maryland, United States

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Principal UX Designer

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Bixal Important Notice For Applicants Important Notice For Applicants Need Assistance or a Reasonable Accommodation? Why Bixal? Our Values People-First: Emphasizing the importance of people in all aspects of work. Collaboration and Transparency: Valuing teamwork and open communication. Growth Mindset: Encouraging innovation and continuous improvement. Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About The Role Compensation Responsibilities Apply Human-Centered Design (HCD), user research, and usability testing to drive iterative design improvements. Partner with UX researchers to plan and conduct surveys, user interviews, and analytics-based assessments. Lead the creation of high-fidelity wireframes, mockups, prototypes, and interactive models for web applications and services aligned with agency design system and style guide standards. Conduct heuristic evaluations and cognitive walkthroughs to validate accessibility and usability, ensuring full compliance with Section 508 and WCAG 2.1 standards. Advocate for accessibility-first design principles, integrating assistive technologies and screen reader testing. Build upon and maintain scalable design systems, UI frameworks, and style guides that can be reused across the enterprise. Use tools like Figma, Sketch, or Adobe XD in conjunction with front-end frameworks (e.g., React, Bootstrap, TailwindCSS) to deliver production-ready designs. Provide detailed design specifications and assets to developers, collaborate with developers to implement and refine design solutions, and actively participate in sprint planning and reviews. Contribute to cross-team UX governance to standardize interaction models and visual language across projects. Communicate with team members and stakeholders about problem statements, the design process, and design choices to ensure awareness and alignment regarding prioritization and to ensure consistency across microservices, applications, and API-driven interfaces. Other relevant duties as assigned and qualified/trained to perform

Qualifications Bachelor’s degree in User Experience Design, UI/UX, or related technical discipline plus at least eight (8) years of experience in the IT field focusing on development projects of which three (3) years shall be in architecture and design of UX/IX for enterprise applications Proven understanding and work experience in the design of complex, enterprise-level, services, and systems. Demonstrated ability as an excellent collaborator and communicator who will comfortably and effectively work very closely with client and contractor staff. Thorough knowledge of UX design tools (e.g., Figma, Adobe XD, Sketch) and prototyping tools. Experience designing within modern front-end development frameworks (e.g., HTML5, CSS3, JavaScript, React, Angular). Strong portfolio showcasing responsive, accessible, and interactive web or application design. In-depth understanding of Section 508, WCAG 2.1, and federal digital accessibility mandates. Familiarity with Agile/SAFe methodologies and participation in DevSecOps teams. Ability to present and defend design decisions to both technical and non-technical audiences. Proven experience working on federal government programs, ideally within USCIS or similar regulatory environments. Ability to obtain and maintain a Secret clearance

How We Support Our Team Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws.

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