Children's National Medical Center
Program Assistant
Children's National Medical Center, Washington, District of Columbia, us, 20022
Overview
The Program Assistant will assist staff in the daily execution of program tasks and projects, providing administrative support to the Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission. Responsibilities
Administrative Support
Maintain office files. Complete purchase and reimbursement requests, as well as manage financial records. Ability to produce quality reports under tight deadlines.
Special Projects
Assist with special projects related to program goals and mission.
Data and Research
Occasionally keep statistics regarding program. Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.
Teamwork
Collaborate with co-workers on day-to-day tasks and responsibilities.
Customer Service
Provide excellent customer service to clinical team, patient families, referring physicians. Help families navigate complex hospital system and assist with coordination of care. Act as advocate for patients and families, facilitating service delivery and removing barriers to care.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co-workers. Attend carefully to important details - practicing Stop, Think, Act and Review to self-check behavior and performance. Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication
Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Be receptive to others’ ideas and opinions.
Performance Improvement/Problem-solving
Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions, using sound judgment. Use resources efficiently. Search for less costly ways of doing things.
Qualifications
Minimum Education : High School Diploma or GED (Required) Minimum Work Experience : 1 year performing administrative tasks (Required) Required Skills/Knowledge : Proficient in all Microsoft Office applications, including Outlook, Excel, and Access. Ability to produce quality reports under tight deadlines. Ability to maintain composure and professionalism in a busy clinic environment. Web design and desktop publishing skills a plus. Details
Primary Location : District of Columbia-Washington Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job : Administrative Support / Customer Service Organization Position Status : Regular - Full-Time Shift : Day Work Schedule : 40HRS/WK Job Posting : Sep 24, 2025, 12:50:15 PM Salary Range : 37232 - 62046.4 Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Please note that it is the policy of Children’s National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff. Though recreational and medical marijuana are now legal in the District of Columbia, Children’s National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
#J-18808-Ljbffr
The Program Assistant will assist staff in the daily execution of program tasks and projects, providing administrative support to the Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission. Responsibilities
Administrative Support
Maintain office files. Complete purchase and reimbursement requests, as well as manage financial records. Ability to produce quality reports under tight deadlines.
Special Projects
Assist with special projects related to program goals and mission.
Data and Research
Occasionally keep statistics regarding program. Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.
Teamwork
Collaborate with co-workers on day-to-day tasks and responsibilities.
Customer Service
Provide excellent customer service to clinical team, patient families, referring physicians. Help families navigate complex hospital system and assist with coordination of care. Act as advocate for patients and families, facilitating service delivery and removing barriers to care.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co-workers. Attend carefully to important details - practicing Stop, Think, Act and Review to self-check behavior and performance. Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication
Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Be receptive to others’ ideas and opinions.
Performance Improvement/Problem-solving
Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions, using sound judgment. Use resources efficiently. Search for less costly ways of doing things.
Qualifications
Minimum Education : High School Diploma or GED (Required) Minimum Work Experience : 1 year performing administrative tasks (Required) Required Skills/Knowledge : Proficient in all Microsoft Office applications, including Outlook, Excel, and Access. Ability to produce quality reports under tight deadlines. Ability to maintain composure and professionalism in a busy clinic environment. Web design and desktop publishing skills a plus. Details
Primary Location : District of Columbia-Washington Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job : Administrative Support / Customer Service Organization Position Status : Regular - Full-Time Shift : Day Work Schedule : 40HRS/WK Job Posting : Sep 24, 2025, 12:50:15 PM Salary Range : 37232 - 62046.4 Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Please note that it is the policy of Children’s National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff. Though recreational and medical marijuana are now legal in the District of Columbia, Children’s National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
#J-18808-Ljbffr