Subaruofoakland
General Sales Manager-Downtown Subaru
Subaruofoakland, California, Missouri, United States, 65018
At Downtown Auto Center, we value our employees and treat them like family. We offer ongoing training programs, advancement opportunities, and a progressive culture. Our goal is to develop our employees and promote from within, supporting your career growth without compromising your personal life. Join us and enjoy the benefits and perks of working in the best environment in the business!
Responsibilities
Coach the sales team on proper closing techniques through training and active participation, and lead profitability of your teams.
Lead all showroom activities and maintain an experienced level of product knowledge.
Ensure high Customer Satisfaction scores and analyze these metrics to identify areas for improvement.
Hire, motivate, and monitor the performance of the New and Used vehicle teams, Internet Sales, Finance Managers, and Service Drive Sales.
Conduct daily and weekly sales training meetings for Sales and Product Specialists.
Mentor new and experienced sales reps on standard methodologies for improving performance.
Ensure proper follow-up of all prospective buyers by developing, implementing, and monitoring a CRM system.
Establish delivery procedures and monitor performance and execution.
Guarantee that delivery includes an introduction to the service department and scheduling of the first service appointment.
Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis.
Qualifications
Minimum two years of GSM experience with responsibility for the entire variable operation of a successful dealership.
Proven success in building and training a sales team, achieving high CSI scores, and generating above-average gross and net departmental profits.
Strong background in increasing showroom and internet traffic, SEO and SEM, direct mail, and other traditional media.
Extensive experience leading a BDC department.
Some experience in Used Vehicle purchasing, merchandising, and marketing.
Expertise in supervising desk managers and improving F&I income through mentorship and training.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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Coach the sales team on proper closing techniques through training and active participation, and lead profitability of your teams.
Lead all showroom activities and maintain an experienced level of product knowledge.
Ensure high Customer Satisfaction scores and analyze these metrics to identify areas for improvement.
Hire, motivate, and monitor the performance of the New and Used vehicle teams, Internet Sales, Finance Managers, and Service Drive Sales.
Conduct daily and weekly sales training meetings for Sales and Product Specialists.
Mentor new and experienced sales reps on standard methodologies for improving performance.
Ensure proper follow-up of all prospective buyers by developing, implementing, and monitoring a CRM system.
Establish delivery procedures and monitor performance and execution.
Guarantee that delivery includes an introduction to the service department and scheduling of the first service appointment.
Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis.
Qualifications
Minimum two years of GSM experience with responsibility for the entire variable operation of a successful dealership.
Proven success in building and training a sales team, achieving high CSI scores, and generating above-average gross and net departmental profits.
Strong background in increasing showroom and internet traffic, SEO and SEM, direct mail, and other traditional media.
Extensive experience leading a BDC department.
Some experience in Used Vehicle purchasing, merchandising, and marketing.
Expertise in supervising desk managers and improving F&I income through mentorship and training.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
#J-18808-Ljbffr