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Portland Veterinary Emergency and Specialty Care

Client Service Representative - Veterinary Emergency & Specialty Care

Portland Veterinary Emergency and Specialty Care, Portland, Maine, us, 04122

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Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) Are you ready to make a tangible difference in the lives of pets and their families? At

Portland Veterinary Emergency and Specialty Care (PVESC) , we are not just any workplace; we are a dynamic community where team members

thrive, grow , and engage in

continuous learning

while providing top-notch care. If you're seeking a fulfilling environment that promotes

growth ,

collaboration , and a strong

sense of purpose , you're in the right place! About PVESC We are a leading

multi-specialty emergency and specialty veterinary practice

dedicated to providing exceptional services in Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Dermatology, Neurology, and Cardiology, among others. Our commitment to

endless professional development opportunities

makes PVESC the ideal destination for your veterinary career. We are proud to have been recognized as the

Best Veterinary Hospital in Maine , earning the

Gold award in the Portland Radio Group's Best of the 207 Awards

for three consecutive years: 2022, 2023, and 2024. Why Choose PVESC? We genuinely value our team members and are committed to ensuring a

supportive and rewarding workplace . In addition to our competitive compensation based on experience, we offer a comprehensive benefits package that includes: Medical, dental, and vision insurance Life insurance

and

long-term disability Paid time off ,

paid volunteer hours , and

holiday pay 401(k) with employer match Uniform allowance

and a

personal pet discount Paid continuing education

and various

professional development opportunities At PVESC, we foster a

team-driven culture

where every voice is heard, and every opinion matters. We encourage all team members to bring their ideas and energy to help us achieve collective success, ensuring everyone has the chance to shape their work life and professional journey. Anticipated Schedule: This is a

full-time

position with a schedule of: Monday-Friday:

7:00 AM - 6:00 PM, with

flexibility available Compensation: Starting at $21-25/hr ,

commensurate with experience What You'll Do: As a

Client Service Representative , you will play a crucial role in making a positive impact by ensuring exceptional service for pets and their families throughout their journey with us. Creating a warm and welcoming environment for clients and patients. Responding to incoming communications, including phone and email inquiries. Scheduling and managing appointments. Effectively communicating client and patient needs to the medical team. Organizing and collecting medical records. Processing payments efficiently. Handling routine office tasks such as scanning and faxing. Who We're Looking For: Strong customer service experience is essential; prior veterinary experience is a bonus but not mandatory. A positive, can-do attitude with a genuine love for working with people and pets. Excellent communication skills and the ability to collaborate with a diverse team. Are You Ready to Make a Difference? If you're excited to join a high-performing team dedicated to common goals and a genuine impact on the lives of pets and their owners, we want to hear from you. Come be a part of our incredible team at PVESC, where every day presents an opportunity to learn, grow, and make a meaningful difference!