RemX
Inventory Parts / Service Warranty Clerk
Location:
Iron Station, NC (100% on-site)
Type:
Contract to Hire
Pay : $22-$24 per hour DOE
Overview
The Inventory Parts / Service Warranty Clerk is responsible for heavy inventory cycle counts, ordering parts, correcting stock discrepancies, and supporting service and warranty operations. This role ensures inventory accuracy, prepares service and warranty documentation for billing, and helps maintain efficient parts availability for technicians and customers.
Responsibilities Conduct heavy inventory cycle counts and reconcile discrepancies to maintain accurate stock levels Order parts and supplies based on service demand and inventory targets Correct and update stock records in the inventory system promptly and accurately Prepare service orders with warranty and billing details for final processing Coordinate warranty claims and track warranty-reimbursable parts Assist customers and technicians with parts inquiries and technical support Dispatch service technicians and coordinate scheduling when required Generate and submit parts and entry reports to management and service teams Collaborate with Service Coordinators and Billing Clerks to ensure timely documentation and invoicing Fill in for absent team members across Parts, Service, and Billing as needed Perform additional duties as assigned by management Qualifications
High school diploma or equivalent Proven experience performing heavy cycle counts and inventory reconciliation Strong proficiency in Microsoft Excel, including pivot tables and charts Experience with Acumatica Cloud or similar ERP systems is a strong plus Excellent attention to detail and accuracy in data entry Strong organizational skills and ability to prioritize under time-sensitive deadlines Good mathematical aptitude and basic business sense Clear verbal and written communication skills and a customer-service mindset
Location:
Iron Station, NC (100% on-site)
Type:
Contract to Hire
Pay : $22-$24 per hour DOE
Overview
The Inventory Parts / Service Warranty Clerk is responsible for heavy inventory cycle counts, ordering parts, correcting stock discrepancies, and supporting service and warranty operations. This role ensures inventory accuracy, prepares service and warranty documentation for billing, and helps maintain efficient parts availability for technicians and customers.
Responsibilities Conduct heavy inventory cycle counts and reconcile discrepancies to maintain accurate stock levels Order parts and supplies based on service demand and inventory targets Correct and update stock records in the inventory system promptly and accurately Prepare service orders with warranty and billing details for final processing Coordinate warranty claims and track warranty-reimbursable parts Assist customers and technicians with parts inquiries and technical support Dispatch service technicians and coordinate scheduling when required Generate and submit parts and entry reports to management and service teams Collaborate with Service Coordinators and Billing Clerks to ensure timely documentation and invoicing Fill in for absent team members across Parts, Service, and Billing as needed Perform additional duties as assigned by management Qualifications
High school diploma or equivalent Proven experience performing heavy cycle counts and inventory reconciliation Strong proficiency in Microsoft Excel, including pivot tables and charts Experience with Acumatica Cloud or similar ERP systems is a strong plus Excellent attention to detail and accuracy in data entry Strong organizational skills and ability to prioritize under time-sensitive deadlines Good mathematical aptitude and basic business sense Clear verbal and written communication skills and a customer-service mindset