Empire Automotive Group
Automotive Sales Manager Volvo
Empire Automotive Group, Saint James, New York, United States, 11780
Overview
Sales Manager – Empire Automotive Group Volvo of Smithtown Empire Automotive Group is seeking an experienced leader to elevate our sales team in a state-of-the-art facility. This role offers an opportunity to drive performance, lead a dynamic sales staff, and deliver exceptional customer experiences. Base pay range : $100,000.00/yr - $125,000.00/yr Responsibilities
Deal Structuring & Sales Support – Guide salespeople through deal-making, helping them successfully close customers. Team Leadership & Development – Train, lead, and mentor the sales staff to maximize performance and success. Call Management & Optimization – Oversee sales phone calls, ensuring every salesperson is making the most effective outreach. Customer Relations & Issue Resolution – Address customer concerns with timely, effective solutions via CRM, phone, text, and email. Department Oversight & Service Excellence – Manage the sales department while maintaining exceptional customer service standards. Product Expertise & Sales Strategy – Continuously refine knowledge of vehicle offerings, optional packages, and emerging automotive technologies to serve as the dealership’s authority on new and used cars. Customer Acquisition & Retention – Develop innovative strategies to attract new customers while strengthening relationships with existing ones. Performance & Goal Achievement – Consistently meet and exceed quotas and sales projections. Documentation & Record Keeping – Maintain accurate and organized documentation to support seamless operations. Training & Professional Development – Attend all required meetings, training sessions, and educational opportunities to stay ahead in the industry. Cross-Department Collaboration – Work alongside Finance Managers, Billers, and other team members to cultivate a highly efficient and positive workplace. Qualifications
Strong negotiation skills with the ability to lead and train. Consistent monthly results leading in new and used car sales. Excellent communication, interpersonal, and organizational skills. Reliable and presentable in business attire, representing professionally. Excellent attendance and on-time performance. Ability to listen, empathize, and lead with integrity. Strong work ethic in a fast-paced, results-driven environment. Proven experience delivering outstanding customer service and growing customer satisfaction. At least five years of prior sales employment in the automotive industry. Friendly, enthusiastic, reliable, and team-oriented attitude. Open to constructive feedback and continuous development. Flexible with scheduling, with availability to work weekends and holidays. Strong computer skills including Microsoft Office; Reynolds & Reynolds or CDK experience. Demonstrated stability and progression in previous roles. The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, customer satisfaction is paramount. Come grow with us. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Company Description
The Empire Automotive Group provides opportunities for individuals seeking to advance in the retail automotive industry. Empire operates throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands. We are one of the fastest-growing privately owned automotive groups in the U.S. We are committed to shaping the future of mobility with respect, transparency, and integrity, delivering meaningful customer relationships and strong community connections. Benefits
401k Plan Paid time off (PTO) Competitive Pay Plans Health Insurance Dental Insurance Vision Plans Promotion from within
#J-18808-Ljbffr
Sales Manager – Empire Automotive Group Volvo of Smithtown Empire Automotive Group is seeking an experienced leader to elevate our sales team in a state-of-the-art facility. This role offers an opportunity to drive performance, lead a dynamic sales staff, and deliver exceptional customer experiences. Base pay range : $100,000.00/yr - $125,000.00/yr Responsibilities
Deal Structuring & Sales Support – Guide salespeople through deal-making, helping them successfully close customers. Team Leadership & Development – Train, lead, and mentor the sales staff to maximize performance and success. Call Management & Optimization – Oversee sales phone calls, ensuring every salesperson is making the most effective outreach. Customer Relations & Issue Resolution – Address customer concerns with timely, effective solutions via CRM, phone, text, and email. Department Oversight & Service Excellence – Manage the sales department while maintaining exceptional customer service standards. Product Expertise & Sales Strategy – Continuously refine knowledge of vehicle offerings, optional packages, and emerging automotive technologies to serve as the dealership’s authority on new and used cars. Customer Acquisition & Retention – Develop innovative strategies to attract new customers while strengthening relationships with existing ones. Performance & Goal Achievement – Consistently meet and exceed quotas and sales projections. Documentation & Record Keeping – Maintain accurate and organized documentation to support seamless operations. Training & Professional Development – Attend all required meetings, training sessions, and educational opportunities to stay ahead in the industry. Cross-Department Collaboration – Work alongside Finance Managers, Billers, and other team members to cultivate a highly efficient and positive workplace. Qualifications
Strong negotiation skills with the ability to lead and train. Consistent monthly results leading in new and used car sales. Excellent communication, interpersonal, and organizational skills. Reliable and presentable in business attire, representing professionally. Excellent attendance and on-time performance. Ability to listen, empathize, and lead with integrity. Strong work ethic in a fast-paced, results-driven environment. Proven experience delivering outstanding customer service and growing customer satisfaction. At least five years of prior sales employment in the automotive industry. Friendly, enthusiastic, reliable, and team-oriented attitude. Open to constructive feedback and continuous development. Flexible with scheduling, with availability to work weekends and holidays. Strong computer skills including Microsoft Office; Reynolds & Reynolds or CDK experience. Demonstrated stability and progression in previous roles. The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, customer satisfaction is paramount. Come grow with us. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Company Description
The Empire Automotive Group provides opportunities for individuals seeking to advance in the retail automotive industry. Empire operates throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands. We are one of the fastest-growing privately owned automotive groups in the U.S. We are committed to shaping the future of mobility with respect, transparency, and integrity, delivering meaningful customer relationships and strong community connections. Benefits
401k Plan Paid time off (PTO) Competitive Pay Plans Health Insurance Dental Insurance Vision Plans Promotion from within
#J-18808-Ljbffr