S&P Global
About the Role
Grade Level (for internal use):
09 Site Reliability Engineer – Datadog Specialist Overview
The IT Operations team at S&P Dow Jones Indices (S&P DJI) owns and maintains the Production IT systems that underpin index platforms and applications, aiming for high availability. The team focuses on service availability, service request management, and continuous improvement of support processes through collaboration with business stakeholders, operations, infrastructure, and development teams. Critical activities include incident management, emergency response, change management, problem management, and capacity planning to support robustness of S&P DJI index platforms. Responsibilities and Impact
Design, implement, and manage end-to-end observability using Datadog APM, DBM, log pipelines, synthetic monitoring, and AI-driven alerting. Maintain production monitoring, respond to incidents, and lead root cause analysis using Datadog, Splunk, and ELK. Enhance automation and testing frameworks using Java, Spring Boot, Selenium, Cucumber, Playwright, and Jenkins. Operate AWS services including EC2, ECS, RDS, S3, DynamoDB, and Secrets Manager. Contribute to CI/CD practices and containerization technologies. Integrate monitoring with PagerDuty and ServiceNow for incident workflows. Participate in post-incident reviews, disaster recovery testing, and SRE process improvements. Compensation/Benefits Information
(This section is only applicable to US candidates) The anticipated base salary range for this position is $90,000 to $122,000. Final base salary will be based on geographic location, experience, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on benefits, please click here. What We’re Looking For
Basic Required Qualifications
4 years of experience in SRE, DevOps, or platform engineering roles. Bachelor's degree in Computer Science or a similar field of study. Proven expertise in Datadog APM, DBM, logging, and infrastructure monitoring. Strong programming skills in Java and Python. Hands-on experience with AWS, including operational management of core services. Experience with CI/CD pipelines and container orchestration technologies. Familiarity with ITSM tools (ServiceNow, PagerDuty). Understanding of observability best practices, log correlation, and distributed tracing. Excellent troubleshooting, documentation, and communication skills. Additional Preferred Qualifications
Datadog certifications (APM, Logs, Fundamentals). Exposure to other monitoring tools like Splunk, Dynatrace, or ELK. Knowledge of Agile/Scrum and globally distributed team collaboration. Experience with Index/Benchmarks, Asset Management, or Portfolio Investment. About S&P Global Dow Jones Indices
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by expertise across the asset-class spectrum. We empower investors with transparency to make decisions. We’re a leading provider of index concepts, data, and research and host assets benchmarked to our indices. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). For more information, visit www.spglobal.com/spdji. What’s In It For You?
Our Purpose:
Progress is driven by a catalyst—information, imagination, people, technology—to unlock possibility and change the world. We transform data into Essential Intelligence and accelerate progress. Our People:
We are 35,000+ professionals worldwide, driven by curiosity and a belief that Essential Intelligence can help build a more prosperous future. We value inclusion, sustainability, and impactful work. Our Values:
Integrity, Discovery, Partnership. Benefits
We provide comprehensive benefits to support employees and their families. Benefits include: Health & Wellness: Healthcare coverage designed for mind and body. Flexible Downtime: Generous time off to stay energized. Continuous Learning: Access to resources to grow your career. Invest in Your Future: Competitive pay, retirement planning, continuing education with company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Perks for partners and children, including family-focused benefits. Other Perks: Discounts and referral incentives. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Equal Opportunity and Compliance
S&P Global is an equal opportunity employer. Qualified candidates will be considered without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, unemployment status, or any status protected by law. If you need an accommodation during the application process, please email EEO.Compliance@spglobal.com. US Candidates Only: The EEO is the Law poster and Pay Transparency Nondiscrimination Provision are available for review at
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
and
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_formattedESQA508c.pdf .
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Grade Level (for internal use):
09 Site Reliability Engineer – Datadog Specialist Overview
The IT Operations team at S&P Dow Jones Indices (S&P DJI) owns and maintains the Production IT systems that underpin index platforms and applications, aiming for high availability. The team focuses on service availability, service request management, and continuous improvement of support processes through collaboration with business stakeholders, operations, infrastructure, and development teams. Critical activities include incident management, emergency response, change management, problem management, and capacity planning to support robustness of S&P DJI index platforms. Responsibilities and Impact
Design, implement, and manage end-to-end observability using Datadog APM, DBM, log pipelines, synthetic monitoring, and AI-driven alerting. Maintain production monitoring, respond to incidents, and lead root cause analysis using Datadog, Splunk, and ELK. Enhance automation and testing frameworks using Java, Spring Boot, Selenium, Cucumber, Playwright, and Jenkins. Operate AWS services including EC2, ECS, RDS, S3, DynamoDB, and Secrets Manager. Contribute to CI/CD practices and containerization technologies. Integrate monitoring with PagerDuty and ServiceNow for incident workflows. Participate in post-incident reviews, disaster recovery testing, and SRE process improvements. Compensation/Benefits Information
(This section is only applicable to US candidates) The anticipated base salary range for this position is $90,000 to $122,000. Final base salary will be based on geographic location, experience, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on benefits, please click here. What We’re Looking For
Basic Required Qualifications
4 years of experience in SRE, DevOps, or platform engineering roles. Bachelor's degree in Computer Science or a similar field of study. Proven expertise in Datadog APM, DBM, logging, and infrastructure monitoring. Strong programming skills in Java and Python. Hands-on experience with AWS, including operational management of core services. Experience with CI/CD pipelines and container orchestration technologies. Familiarity with ITSM tools (ServiceNow, PagerDuty). Understanding of observability best practices, log correlation, and distributed tracing. Excellent troubleshooting, documentation, and communication skills. Additional Preferred Qualifications
Datadog certifications (APM, Logs, Fundamentals). Exposure to other monitoring tools like Splunk, Dynatrace, or ELK. Knowledge of Agile/Scrum and globally distributed team collaboration. Experience with Index/Benchmarks, Asset Management, or Portfolio Investment. About S&P Global Dow Jones Indices
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by expertise across the asset-class spectrum. We empower investors with transparency to make decisions. We’re a leading provider of index concepts, data, and research and host assets benchmarked to our indices. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). For more information, visit www.spglobal.com/spdji. What’s In It For You?
Our Purpose:
Progress is driven by a catalyst—information, imagination, people, technology—to unlock possibility and change the world. We transform data into Essential Intelligence and accelerate progress. Our People:
We are 35,000+ professionals worldwide, driven by curiosity and a belief that Essential Intelligence can help build a more prosperous future. We value inclusion, sustainability, and impactful work. Our Values:
Integrity, Discovery, Partnership. Benefits
We provide comprehensive benefits to support employees and their families. Benefits include: Health & Wellness: Healthcare coverage designed for mind and body. Flexible Downtime: Generous time off to stay energized. Continuous Learning: Access to resources to grow your career. Invest in Your Future: Competitive pay, retirement planning, continuing education with company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Perks for partners and children, including family-focused benefits. Other Perks: Discounts and referral incentives. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Equal Opportunity and Compliance
S&P Global is an equal opportunity employer. Qualified candidates will be considered without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, unemployment status, or any status protected by law. If you need an accommodation during the application process, please email EEO.Compliance@spglobal.com. US Candidates Only: The EEO is the Law poster and Pay Transparency Nondiscrimination Provision are available for review at
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
and
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_formattedESQA508c.pdf .
#J-18808-Ljbffr