AppLab Systems Inc
Excellent Deskside Support Technician Role || Greeley, CO
AppLab Systems Inc, Princeton, New Jersey, us, 08543
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Excellent Deskside Support Technician Role || Greeley, CO 80634
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AppLab Systems, Inc . Job Title: Deskside Support Technician Location: Greeley, CO 80634 Mode: Contract || Long Term Job Description: Minimum 5 years of combined experience supporting Windows 10, Microsoft Office Suite, hardware troubleshooting, Macs, Networking, Microsoft Intune, MFDs, Mobile Device Management, Active Directory, Office 365, and MS Teams. Experience with Azure MFA, desktop imaging, and strong customer service skills. Hardware, OS, and software troubleshooting; ability to write business requirements, process flows, test scripts, and documentation. Strong analytical, problem-solving, and communication skills; ability to develop business cases and think creatively within constraints. Teamwork, influence, collaboration, and facilitation skills. Support for escalations, root cause analysis, ticket resolution within SLA, quality standards adherence, knowledge base management, training, and coaching. Thanks and Regards, Saurav Kumar APPLAB Systems Saurav.kumar@applabsystems.com 609-629-2048 Ext - 551 4365 Route 1 South, Suite 105, Princeton, NJ -08540 www.applabsystems.com #J-18808-Ljbffr
Excellent Deskside Support Technician Role || Greeley, CO 80634
at
AppLab Systems, Inc . Job Title: Deskside Support Technician Location: Greeley, CO 80634 Mode: Contract || Long Term Job Description: Minimum 5 years of combined experience supporting Windows 10, Microsoft Office Suite, hardware troubleshooting, Macs, Networking, Microsoft Intune, MFDs, Mobile Device Management, Active Directory, Office 365, and MS Teams. Experience with Azure MFA, desktop imaging, and strong customer service skills. Hardware, OS, and software troubleshooting; ability to write business requirements, process flows, test scripts, and documentation. Strong analytical, problem-solving, and communication skills; ability to develop business cases and think creatively within constraints. Teamwork, influence, collaboration, and facilitation skills. Support for escalations, root cause analysis, ticket resolution within SLA, quality standards adherence, knowledge base management, training, and coaching. Thanks and Regards, Saurav Kumar APPLAB Systems Saurav.kumar@applabsystems.com 609-629-2048 Ext - 551 4365 Route 1 South, Suite 105, Princeton, NJ -08540 www.applabsystems.com #J-18808-Ljbffr