Minnesota Careers
Payment Specialist / Human Services Program Specialist 1
Minnesota Careers, Saint Paul, Minnesota, United States, 55130
When
all
employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Job Details
Working Title: Payment Specialist Job Class: Human Services Program Specialist 1 Agency: Human Services Dept
Job ID : 89349 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Limited Who May Apply : Open to all qualified job seekers Date Posted : 10/02/2025 Closing Date : 10/15/2025 Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG) - BGS EAA Administrative Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m. Days of Work : Monday - Friday Travel Required : No Salary Range:
$23.98 - $34.69 / hourly; $50,070 - $72,432 / annually Classified Status : Unclassified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE End Date : 10/01/2028 FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities : No The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
*This position is full-time in the office.
*This position is a Temporary Unclassified position for approximately three (3) years in duration
.
Under general supervision, the Payment Specialist serves as a resource responsible for ensuring the processing of incoming and outgoing payments and ensuring high level of performance against Enterprise Payment and Income Center (EPIC) processing targets. This position will have daily tasks and projects assigned by team lead and/or supervisor to complete while working both independently and with a team.
Responsibilities include but are not limited to:
Provide technical assistance in the area of customer and vendor billing/invoicing, payment processing, and check requests, etc. Respond professionally to inquiries requests from Background Studies (BGS) stakeholders, providers, individuals, and vendors while ensuring excellent customer service and support. Provide administrative business support to the EPIC team. Analyzes/triages incoming service request types and payments to determine appropriate routing processes. Serve as a subject matter expert and liaison in the division and along with the Lead Payment Specialist will interact with other financial staff in the department and produces ad hoc reports as needed. Actively participate in EPIC team, Enterprise Services Unit, and enterprise-wide projects and initiatives. Assist in organizing the escalation of issues between EPIC, other units in the Division, across the Office of Inspector General (OIG) administration, and Department of Human Services (DHS). Qualifications
Minimum Qualifications
**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**
Two (2) years of experience withcustomer and vendor billing/invoicing, payment processing, and check requests, etc.
AND
Experience must demonstrate the following:
Skill in analyzing and interpreting financial records. Investigate invoice errors; and communicate directly with customers, providers, and/or vendors to resolve issues. Computer skills such as (MS Office - Outlook, Word, Excel, Teams, and SharePoint). Preferred Qualifications
Working knowledge of state, or non-state accounting principles and practices. Knowledge of bookkeeping and/or accounting clerical procedures related to accounts payable, check/cash collection. Experience assisting with routine reviews and audits to maintain compliance with procedures of various software applications and systems used Understanding of Data Privacy, Data Security, Breaches -policies, procedures, and reporting requirements. Identify and select appropriate tools and techniques to identify problems and develop solutions. Ability to analyze and solve complex problems. Excellent organizational skills; accuracy and attention to detail Strong interpersonal and communication skills Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements
This position requires successful completion of the following:
It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:
Criminal background check Reference check Fingerprinting check (MNJIS/CJIS) Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact
If you have questions about the position, contact Kristin Rutten at kristine.rutten@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals:
Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov ) Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
all
employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Job Details
Working Title: Payment Specialist Job Class: Human Services Program Specialist 1 Agency: Human Services Dept
Job ID : 89349 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Limited Who May Apply : Open to all qualified job seekers Date Posted : 10/02/2025 Closing Date : 10/15/2025 Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG) - BGS EAA Administrative Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m. Days of Work : Monday - Friday Travel Required : No Salary Range:
$23.98 - $34.69 / hourly; $50,070 - $72,432 / annually Classified Status : Unclassified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE End Date : 10/01/2028 FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities : No The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
*This position is full-time in the office.
*This position is a Temporary Unclassified position for approximately three (3) years in duration
.
Under general supervision, the Payment Specialist serves as a resource responsible for ensuring the processing of incoming and outgoing payments and ensuring high level of performance against Enterprise Payment and Income Center (EPIC) processing targets. This position will have daily tasks and projects assigned by team lead and/or supervisor to complete while working both independently and with a team.
Responsibilities include but are not limited to:
Provide technical assistance in the area of customer and vendor billing/invoicing, payment processing, and check requests, etc. Respond professionally to inquiries requests from Background Studies (BGS) stakeholders, providers, individuals, and vendors while ensuring excellent customer service and support. Provide administrative business support to the EPIC team. Analyzes/triages incoming service request types and payments to determine appropriate routing processes. Serve as a subject matter expert and liaison in the division and along with the Lead Payment Specialist will interact with other financial staff in the department and produces ad hoc reports as needed. Actively participate in EPIC team, Enterprise Services Unit, and enterprise-wide projects and initiatives. Assist in organizing the escalation of issues between EPIC, other units in the Division, across the Office of Inspector General (OIG) administration, and Department of Human Services (DHS). Qualifications
Minimum Qualifications
**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**
Two (2) years of experience withcustomer and vendor billing/invoicing, payment processing, and check requests, etc.
AND
Experience must demonstrate the following:
Skill in analyzing and interpreting financial records. Investigate invoice errors; and communicate directly with customers, providers, and/or vendors to resolve issues. Computer skills such as (MS Office - Outlook, Word, Excel, Teams, and SharePoint). Preferred Qualifications
Working knowledge of state, or non-state accounting principles and practices. Knowledge of bookkeeping and/or accounting clerical procedures related to accounts payable, check/cash collection. Experience assisting with routine reviews and audits to maintain compliance with procedures of various software applications and systems used Understanding of Data Privacy, Data Security, Breaches -policies, procedures, and reporting requirements. Identify and select appropriate tools and techniques to identify problems and develop solutions. Ability to analyze and solve complex problems. Excellent organizational skills; accuracy and attention to detail Strong interpersonal and communication skills Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements
This position requires successful completion of the following:
It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:
Criminal background check Reference check Fingerprinting check (MNJIS/CJIS) Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact
If you have questions about the position, contact Kristin Rutten at kristine.rutten@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals:
Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov ) Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.