Consolidated Electrical Distributors
Order Management and Procurement Specialist
Consolidated Electrical Distributors, Paducah, Kentucky, United States, 42001
Summary
Job title: Order Management and Procurement Specialist
Job ID: 202556740011
Department: Paducah - CED
Location: KY-Paducah
Description
Summary:
The Order Management and Procurement Specialist plays a key role in supporting day-to-day sales operations by ensuring accurate and timely processing of customer orders, managing procurement activities, and maintaining clear communication with both internal teams and external customers. This role bridges customer service and purchasing to deliver a seamless order experience, while ensuring product availability and on-time delivery in a fast-paced, technical distribution environment.
Reports to: Profit Center Manager
Minimum Qualifications:
High school diploma or equivalent
2+ years of experience in order entry, purchasing, customer service, or sales support
Basic understanding of purchasing processes and inventory coordination
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Excel, Outlook, Word)
Experience using ERP or order management systems
Additional Competencies:
Strong organizational skills with attention to detail and accuracy
Ability to manage multiple tasks in a fast-paced environment
Strong problem-solving skills and a proactive approach to customer support
Ability to interpret purchase orders, quotes, and inventory reports
Preferred Qualifications:
Associate or bachelor's degree in business, supply chain, or a related field
3-5 years of experience in an industrial distribution, electrical supply, or automation-related environment
Familiarity with vendor portals, third-party billing systems, or procurement software
Working knowledge of industrial automation and electrical components
Working Conditions:
Conditions vary base on needed activities and will include office, warehouse, and external environments. Some activities will include lifting (up to 50lbs), sorting, standing, and possible extreme heat/cold conditions.
Supervisory Responsibilities: No
Essential Job Functions:
Enter and process customer orders with accuracy and attention to detail
Place purchase orders with vendors and manage order confirmations
Monitor inventory levels and coordinate sourcing from alternate suppliers when needed
Track order status and proactively communicate updates to customers and sales teams
Upload invoices and documentation to third-party billing portals as required
Resolve order discrepancies, delays, or backorders with vendors and internal teams
Maintain strong working relationships with vendors, warehouse personnel, and sales staff
Assist in improving order workflow and sourcing processes to enhance efficiency
Support customer service by answering order-related inquiries and ensuring satisfaction
Utilize ERP and CRM systems for order tracking, inventory management, and reporting
Answer and respond to customer calls and emails.
Make deliveries as needed by operating a light van or delivery truck
CED is an Equal Opportunity Employer - Disability | Veteran
Other Compensation:
The following additional compensation may be applicable for this position:
Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Dependent Care Flexible Spending Account (FSA)
Teledoc
Paid Pregnancy & New Parent Leave
Job title: Order Management and Procurement Specialist
Job ID: 202556740011
Department: Paducah - CED
Location: KY-Paducah
Description
Summary:
The Order Management and Procurement Specialist plays a key role in supporting day-to-day sales operations by ensuring accurate and timely processing of customer orders, managing procurement activities, and maintaining clear communication with both internal teams and external customers. This role bridges customer service and purchasing to deliver a seamless order experience, while ensuring product availability and on-time delivery in a fast-paced, technical distribution environment.
Reports to: Profit Center Manager
Minimum Qualifications:
High school diploma or equivalent
2+ years of experience in order entry, purchasing, customer service, or sales support
Basic understanding of purchasing processes and inventory coordination
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Excel, Outlook, Word)
Experience using ERP or order management systems
Additional Competencies:
Strong organizational skills with attention to detail and accuracy
Ability to manage multiple tasks in a fast-paced environment
Strong problem-solving skills and a proactive approach to customer support
Ability to interpret purchase orders, quotes, and inventory reports
Preferred Qualifications:
Associate or bachelor's degree in business, supply chain, or a related field
3-5 years of experience in an industrial distribution, electrical supply, or automation-related environment
Familiarity with vendor portals, third-party billing systems, or procurement software
Working knowledge of industrial automation and electrical components
Working Conditions:
Conditions vary base on needed activities and will include office, warehouse, and external environments. Some activities will include lifting (up to 50lbs), sorting, standing, and possible extreme heat/cold conditions.
Supervisory Responsibilities: No
Essential Job Functions:
Enter and process customer orders with accuracy and attention to detail
Place purchase orders with vendors and manage order confirmations
Monitor inventory levels and coordinate sourcing from alternate suppliers when needed
Track order status and proactively communicate updates to customers and sales teams
Upload invoices and documentation to third-party billing portals as required
Resolve order discrepancies, delays, or backorders with vendors and internal teams
Maintain strong working relationships with vendors, warehouse personnel, and sales staff
Assist in improving order workflow and sourcing processes to enhance efficiency
Support customer service by answering order-related inquiries and ensuring satisfaction
Utilize ERP and CRM systems for order tracking, inventory management, and reporting
Answer and respond to customer calls and emails.
Make deliveries as needed by operating a light van or delivery truck
CED is an Equal Opportunity Employer - Disability | Veteran
Other Compensation:
The following additional compensation may be applicable for this position:
Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Dependent Care Flexible Spending Account (FSA)
Teledoc
Paid Pregnancy & New Parent Leave