Sherwin-Williams
As a Retail Store Associate, you will play a key role in delivering exceptional service to both wholesale and retail customers. Your responsibilities will include understanding customer needs, providing product information, and recommending the best solutions offered by Sherwin-Williams. In addition, you will handle customer concerns with a focus on satisfaction and remain knowledgeable about product features to maintain high-quality visual standards within the store.
This role offers a part-time position, with a starting rate of $22.00/hr, at our Mukilteo Store: Store #708973, located at: 12502 Mukilteo Speedway Ste 101, Mukilteo, WA 98275.
Your duties will involve:
Ensuring high levels of customer satisfaction through excellent sales service.
Assisting customers in person and over the phone by determining needs and presenting appropriate products and services.
Building productive trust relationships with customers.
Processing sales transactions accurately and in accordance with policies and procedures.
Meeting and exceeding sales goals on a monthly, quarterly, and yearly basis.
Maintaining precise work order files and formulas.
Pulling products from the sales floor or warehouse.
Tinting and mixing products according to customer specifications.
Stocking shelves and setting up displays.
Cleaning store equipment and maintaining a tidy environment.
Loading/unloading delivery trucks and assisting in making deliveries, as needed.
Keeping assigned areas in-stock and presentable.
Staying informed on the products offered and discussing available options with customers.
Complying with inventory control procedures and suggesting ways to enhance sales.
Minimum Requirements:
At least eighteen (18) years of age.
Legally authorized to work in the country without needing sponsorship.
Ability to read, write, comprehend, and communicate in English and Spanish.
A valid, unrestricted Driver's License.
Ability to lift and carry materials up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications:
High School diploma or GED.
At least one (1) year of experience in retail or customer service.
Experience selling paint and related products.
Knowledge of tinting and mixing equipment operations.
Join us at Sherwin-Williams, where our purpose is to inspire and improve the world by coloring and protecting what matters. Your passion and expertise will contribute to our success and the satisfaction of our customers.