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Kroger

Cashier Job at Kroger in Santa Ana

Kroger, Santa Ana, CA, United States, 92725

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

  • Greet, engage, and assist customers actively and visibly.
  • Process customer transactions quickly, accurately, and efficiently.
  • Understand and operate the Point of Sale (POS) system, handling various tenders and offers according to company policy.
  • Adhere to company's cash handling limits and loss prevention guidelines.
  • Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies and follow procedures for stamps, gift cards, and coupons.
  • Stay updated on current and upcoming promotions and adhere to food safety regulations.
  • Ensure safety procedures are followed and report unsafe conditions or accidents.
  • Maintain equipment and report repairs needed.
  • Create a welcoming environment for customers and answer product questions.
  • Comply with all applicable laws, regulations, and company policies.
  • Work effectively in a high-paced, sometimes stressful environment and manage conflicts professionally.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when needed to resolve issues.
  • Support interactions with minors, individuals with special needs, and older adults.
  • Perform essential functions with or without reasonable accommodations.

Qualifications

  • Customer service experience
  • Effective communication skills
  • Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience

  • Customer service experience
  • Experience as a Bagger or Courtesy Clerk

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diverse teams and are committed to creating positive experiences for our customers and communities.

We offer opportunities for growth, training, and a supportive work environment. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact 844-849-7136 or store management.

Benefits

  • Comprehensive healthcare coverage, including medical, dental, and vision.
  • Flexible scheduling with paid time off, holidays, and sick leave.
  • Emotional and financial support through Employee Assistance Program and financial coaching.
  • Employee discounts on various products and services.
  • Tuition reimbursement and career development opportunities.

Visit our Benefits Page for more information.

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