Banesco USA
Overview
Learning & Development Manager
at Banesco USA is seeking a Learning & Development Manager for our Human Capital business unit. The Learning & Development Manager is responsible for the planning, development, implementation, and evaluation of training programs for employees. This role works with various departments to identify training needs, design engaging learning solutions, and ensure training initiatives contribute to employee development and organizational goals. The role may supervise a team of trainers or specialists. Primary Responsibilities
Collaborate with department managers and Human Capital to identify current and future training needs based on performance gaps, new initiatives, and organizational changes. Create engaging training content using instructor-led training, e-learning modules, on-the-job training, workshops, and blended learning approaches. Plan and organize training sessions, ensuring efficient scheduling, clear communication to participants, and appropriate resource allocation (venues, materials, equipment). Facilitate and deliver training programs to employees, in-person and/or virtual. Develop and implement evaluation methods to assess effectiveness, gather feedback, and identify areas for improvement. Analyze data and report on training outcomes. Maintain accurate training records (attendance, completion rates, evaluations) and utilize the Learning Management System (LMS) effectively. Identify and select appropriate training materials, tools, and external resources when necessary. Work with internal Subject Matter Experts to ensure accuracy and relevance of training content. Research and stay informed about trends, technologies, and best practices in training and development. Contribute to onboarding program development and delivery for new employees. Ensure training programs adhere to relevant regulations and company policies. Assist in the development and management of the training budget for assigned programs or areas. Provide guidance, coaching, and support to a team of trainers or training specialists. Demonstrate excellent facilitation and presentation skills to engage and motivate learners. Apply adult learning principles and instructional design methodologies. Communicate clearly, tailoring messages to different audiences. Plan, organize, and manage multiple training initiatives simultaneously. Build rapport and work effectively with employees at all levels. Identify training needs and develop creative solutions. Design and implement training evaluations and analyze data. Proficiently use learning technologies, e-learning tools, and LMS. Manage training projects within timelines and budget. Lead, motivate, and develop training staff. Complete annual training program assignments and perform other duties as assigned. Qualifications
Bachelor’s Degree in Education, Human Resources, Business Administration, or a related field. Seven to ten years designing, developing, and delivering training programs. Previous banking experience is a plus. Experience with Learning Management Systems (LMS). Experience with e-learning development tools (e.g., Articulate Storyline, Adobe Captivate) is preferred. Certification in training and development (e.g., CPTD, ATD) is a plus. Advanced Microsoft Office skills, especially Excel (pivot tables, VLOOKUPs). Strong organizational and project management skills. Ability to work independently and as part of a team. Must be bilingual in English and Spanish (read, write, speak fluently). Strong verbal and written communication skills across all organizational levels. Attention to detail and accuracy. Ability to multi-task with strong time-management and prioritization. Knowledge of banking processes, operations and/or policies is a plus. Strong customer service orientation for internal and external customers. Adaptable, flexible to change; comfortable with ambiguity when handling new tasks. Strong interpersonal integrity and ethical standards in line with organizational values. Strong presentation skills for all levels of the organization. Ability to manage multiple assignments concurrently and deliver on time. Self-motivated and able to take initiative. Benefits
Competitive salary Generous paid time off Hybrid work model (remote and on-site) Tuition reimbursement Paid parental leave Medical, dental, and vision insurance 401(k) with employer match Life insurance Supplemental insurances Short-Term & Long-Term Disability Free parking About Banesco USA
Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 14 countries. We promote ongoing professional and personal development, embrace challenges, and adapt to today’s changing environment. Our values are Reliability, Responsibility, Quality, and Innovation. At Banesco USA, our team strives to create a world-class organization. We invite you to join us. Seniority level: Mid-Senior level Employment type: Full-time Job function: Human Resources Industries: Banking
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Learning & Development Manager
at Banesco USA is seeking a Learning & Development Manager for our Human Capital business unit. The Learning & Development Manager is responsible for the planning, development, implementation, and evaluation of training programs for employees. This role works with various departments to identify training needs, design engaging learning solutions, and ensure training initiatives contribute to employee development and organizational goals. The role may supervise a team of trainers or specialists. Primary Responsibilities
Collaborate with department managers and Human Capital to identify current and future training needs based on performance gaps, new initiatives, and organizational changes. Create engaging training content using instructor-led training, e-learning modules, on-the-job training, workshops, and blended learning approaches. Plan and organize training sessions, ensuring efficient scheduling, clear communication to participants, and appropriate resource allocation (venues, materials, equipment). Facilitate and deliver training programs to employees, in-person and/or virtual. Develop and implement evaluation methods to assess effectiveness, gather feedback, and identify areas for improvement. Analyze data and report on training outcomes. Maintain accurate training records (attendance, completion rates, evaluations) and utilize the Learning Management System (LMS) effectively. Identify and select appropriate training materials, tools, and external resources when necessary. Work with internal Subject Matter Experts to ensure accuracy and relevance of training content. Research and stay informed about trends, technologies, and best practices in training and development. Contribute to onboarding program development and delivery for new employees. Ensure training programs adhere to relevant regulations and company policies. Assist in the development and management of the training budget for assigned programs or areas. Provide guidance, coaching, and support to a team of trainers or training specialists. Demonstrate excellent facilitation and presentation skills to engage and motivate learners. Apply adult learning principles and instructional design methodologies. Communicate clearly, tailoring messages to different audiences. Plan, organize, and manage multiple training initiatives simultaneously. Build rapport and work effectively with employees at all levels. Identify training needs and develop creative solutions. Design and implement training evaluations and analyze data. Proficiently use learning technologies, e-learning tools, and LMS. Manage training projects within timelines and budget. Lead, motivate, and develop training staff. Complete annual training program assignments and perform other duties as assigned. Qualifications
Bachelor’s Degree in Education, Human Resources, Business Administration, or a related field. Seven to ten years designing, developing, and delivering training programs. Previous banking experience is a plus. Experience with Learning Management Systems (LMS). Experience with e-learning development tools (e.g., Articulate Storyline, Adobe Captivate) is preferred. Certification in training and development (e.g., CPTD, ATD) is a plus. Advanced Microsoft Office skills, especially Excel (pivot tables, VLOOKUPs). Strong organizational and project management skills. Ability to work independently and as part of a team. Must be bilingual in English and Spanish (read, write, speak fluently). Strong verbal and written communication skills across all organizational levels. Attention to detail and accuracy. Ability to multi-task with strong time-management and prioritization. Knowledge of banking processes, operations and/or policies is a plus. Strong customer service orientation for internal and external customers. Adaptable, flexible to change; comfortable with ambiguity when handling new tasks. Strong interpersonal integrity and ethical standards in line with organizational values. Strong presentation skills for all levels of the organization. Ability to manage multiple assignments concurrently and deliver on time. Self-motivated and able to take initiative. Benefits
Competitive salary Generous paid time off Hybrid work model (remote and on-site) Tuition reimbursement Paid parental leave Medical, dental, and vision insurance 401(k) with employer match Life insurance Supplemental insurances Short-Term & Long-Term Disability Free parking About Banesco USA
Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 14 countries. We promote ongoing professional and personal development, embrace challenges, and adapt to today’s changing environment. Our values are Reliability, Responsibility, Quality, and Innovation. At Banesco USA, our team strives to create a world-class organization. We invite you to join us. Seniority level: Mid-Senior level Employment type: Full-time Job function: Human Resources Industries: Banking
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