Pyramid Global Hospitality
Director of Catering
Pyramid Global Hospitality, Charlottesville, Virginia, United States, 22904
Overview
POSITION PURPOSE:
The Director of Catering is responsible for leading and managing all catering sales initiatives for the Virginia Guesthouse Hotel & Conference Center including the solicitation, booking, planning and preparing of group programs, social catering functions and Gala Events. This role is responsible for maximizing banquet and catering revenue by ensuring all client details are properly contracted, planned and effectively turned over for an exceptional client experience from initial inquiry through departure. The Director of Catering reports to the Director of Sales and Marketing. Responsibilities
Solicit new and existing accounts to meet/exceed revenue goals through telephone, site inspections and written communication. Administer all phases of the department, including, but not limited to, sales, planning, servicing, and administrative procedures. Prepare proposals, contracts, BEOs and client correspondence including final billing and collection. Prepare, implement, and compile data for strategic sales plan, monthly reports, annual goals, forecasts, and other reports as directed and/or required. Direct, manage, train, and counsel the catering and conference services staff. Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws. Participate in daily business review meetings, sales meetings, and management meetings. Respond to walk-in inquiries, phone and email requests. Tour, inspect and monitor banquet rooms and presentations. Responsible for the management of sales and catering databases as Admin, as it relates to catering and conference services; primarily support issues and maintenance of database. Maintain accurate forecast of banquet and catering revenues. Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions to include: Requirements
Maintain a warm and friendly demeanor at all times. Must be able to multi-task, prioritize, and meet deadlines. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Extensive knowledge of food and beverage pricing, proper preparation and presentation of food and beverage items. Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up. Ability to assess/evaluate employees’ performance fairly and take appropriate corrective actions if necessary. Ability to supervise, train and motivate multiple levels of managers and employees. Knowledge of resort and competitive market. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, and Amadeus-Delphi. Excellent interpersonal and sales-related skills. Exceptional organizational and supervisory skills. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Global Hospitality rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Qualifications
Education:
Any combination of education, training or experience that provides the required knowledge, skills and abilities. College education preferred. Experience:
Two years combined prior Catering and supervisory experience preferred. Minimum of one year supervisory experience or 3-5 years comparable catering, hospitality or related experience. Additional Details
Seniority level: Director Employment type: Full-time Job function: Management Industries: Hospitality Location: Charlottesville, VA Salary: $115,000.00-$130,000.00 per year Note: Check for updates and apply accordingly. This listing may include references to other roles or company information not directly related to this position.
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POSITION PURPOSE:
The Director of Catering is responsible for leading and managing all catering sales initiatives for the Virginia Guesthouse Hotel & Conference Center including the solicitation, booking, planning and preparing of group programs, social catering functions and Gala Events. This role is responsible for maximizing banquet and catering revenue by ensuring all client details are properly contracted, planned and effectively turned over for an exceptional client experience from initial inquiry through departure. The Director of Catering reports to the Director of Sales and Marketing. Responsibilities
Solicit new and existing accounts to meet/exceed revenue goals through telephone, site inspections and written communication. Administer all phases of the department, including, but not limited to, sales, planning, servicing, and administrative procedures. Prepare proposals, contracts, BEOs and client correspondence including final billing and collection. Prepare, implement, and compile data for strategic sales plan, monthly reports, annual goals, forecasts, and other reports as directed and/or required. Direct, manage, train, and counsel the catering and conference services staff. Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws. Participate in daily business review meetings, sales meetings, and management meetings. Respond to walk-in inquiries, phone and email requests. Tour, inspect and monitor banquet rooms and presentations. Responsible for the management of sales and catering databases as Admin, as it relates to catering and conference services; primarily support issues and maintenance of database. Maintain accurate forecast of banquet and catering revenues. Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions to include: Requirements
Maintain a warm and friendly demeanor at all times. Must be able to multi-task, prioritize, and meet deadlines. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Extensive knowledge of food and beverage pricing, proper preparation and presentation of food and beverage items. Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up. Ability to assess/evaluate employees’ performance fairly and take appropriate corrective actions if necessary. Ability to supervise, train and motivate multiple levels of managers and employees. Knowledge of resort and competitive market. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, and Amadeus-Delphi. Excellent interpersonal and sales-related skills. Exceptional organizational and supervisory skills. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Global Hospitality rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Qualifications
Education:
Any combination of education, training or experience that provides the required knowledge, skills and abilities. College education preferred. Experience:
Two years combined prior Catering and supervisory experience preferred. Minimum of one year supervisory experience or 3-5 years comparable catering, hospitality or related experience. Additional Details
Seniority level: Director Employment type: Full-time Job function: Management Industries: Hospitality Location: Charlottesville, VA Salary: $115,000.00-$130,000.00 per year Note: Check for updates and apply accordingly. This listing may include references to other roles or company information not directly related to this position.
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