Sally Beauty
Overview
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02279 Assistant Store Manager
role at
Sally Beauty . Job Description Responsibilities
Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates to fill positions when required. Identifies strengths and opportunities for each associate and addresses through coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving concerns and keeping associates informed of relevant Company information. Builds strong relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules accordingly. Ensures all store opening and closing procedures are performed correctly. Follows through with Company directives, assignments & projects in a timely and accurate manner. Ensures the store environment is safe for associates and customers; enforces all policies and procedures. Protects company assets by ensuring inventory and cash control procedures are followed in relation to shrink, damages, banking, etc. Analyzes and utilizes available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Why You’ll Love Working Here
The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. We offer a competitive benefits package for our full-time associates including medical insurance with pharmacy benefits, dental & vision insurance, and a 401k retirement plan. Associates receive paid holidays and vacation time; the number of floating holidays and vacation accrual depends on years of service. We offer life and disability insurance and a range of voluntary benefits. Working Conditions / Physical Requirements
The position requires physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, and lifting of moderately heavy items. May be required to work in other stores from time to time. The work environment includes typical safety precautions for an office, retail store, or related settings and is adequately lighted, heated, and ventilated. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Join to apply for the
02279 Assistant Store Manager
role at
Sally Beauty . Job Description Responsibilities
Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates to fill positions when required. Identifies strengths and opportunities for each associate and addresses through coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving concerns and keeping associates informed of relevant Company information. Builds strong relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules accordingly. Ensures all store opening and closing procedures are performed correctly. Follows through with Company directives, assignments & projects in a timely and accurate manner. Ensures the store environment is safe for associates and customers; enforces all policies and procedures. Protects company assets by ensuring inventory and cash control procedures are followed in relation to shrink, damages, banking, etc. Analyzes and utilizes available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Why You’ll Love Working Here
The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. We offer a competitive benefits package for our full-time associates including medical insurance with pharmacy benefits, dental & vision insurance, and a 401k retirement plan. Associates receive paid holidays and vacation time; the number of floating holidays and vacation accrual depends on years of service. We offer life and disability insurance and a range of voluntary benefits. Working Conditions / Physical Requirements
The position requires physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, and lifting of moderately heavy items. May be required to work in other stores from time to time. The work environment includes typical safety precautions for an office, retail store, or related settings and is adequately lighted, heated, and ventilated. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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