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Sally Beauty

00258 Assistant Store Manager

Sally Beauty, Katy, Texas, United States, 77494

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00258 Assistant Store Manager

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Sally Beauty 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Essential Function

Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Job Details

Job Title:

Assistant Manager Company:

Sally Beauty Note:

Essential Function repeated; responsibilities are listed under Primary Duties below. Primary Duties Brand – 30% : Supervises and guides associates’ daily goals to deliver an exceptional client experience, maximize sales/KPIs and drive customer loyalty. Ensure brand standards (merchandising, POGs, marketing, back rooms, dress code, etc.). Serve as main contact to resolve customer issues. Analyze store trends and anticipate customer demands.

People – 30% : Engages, trains and develops teams; recruits to build a strong candidate network; provides coaching or counseling as needed. Holds team accountable to policies, maintains positive associate relations, communicates Company information, and fosters diversity, inclusion and belonging.

Operations – 30% : Ensures execution of company processes through training, management, analysis and continuous improvement. Supports digital strategies (Omni-channel fulfillment: SFS/SDD/BOPIS). Manages inventory, payroll hours, and scheduling. Ensures proper opening/closing procedures. Follows Company directives and projects in a timely manner.

Safety/Loss Prevention – 10% : Maintains a safe store environment and enforces policies. Protects assets through inventory and cash controls; analyzes and uses available reporting and tools. Ensures HAZMAT training/compliance where applicable.

Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent

Must be 18 years of age or older

Minimum 3+ years retail sales/customer service experience preferred

At least 1+ year(s) prior management experience preferred

Ability to lead or support a team to meet business objectives

Effective communication with team and management

Scheduling availability to meet business needs

Cosmetology license desirable, but not required

Competencies Passionate Learner — Desire to grow and learn

Flexible & Agile Adaptor — Responds to multiple demands and ambiguity

Talent Builder — Builds diverse teams and coaches for future success

Effective Communicator — Communicates candidly and openly

Team Builder — Builds partnerships across levels and functions

Customer Focused Partner — Meets needs of customers

Results Driver — Delivers objectives with accountability and GRIT

Strategic Thinker — Drives performance with vision

Big Picture Thinker — Innovates and follows through

Problem Solver & Decision Maker — Analyzes information and makes sound decisions

Working Conditions / Physical Requirements

The position requires physical activities such as standing, walking, bending, lifting, and long periods of standing; may require working in other stores occasionally. Normal safety precautions apply in retail environments. Work area is adequately lighted, heated, and ventilated.

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. We provide access to high-quality professional beauty products and exceptional customer service. We embrace diversity and inclusivity, and you are welcome here to thrive. We find beauty in YOU. Join us!

Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales and Business Development Retail

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