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Global Partners LP

General Store Manager - Jiffy Mart

Global Partners LP, Vermont, Wisconsin, United States

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Overview

General Store Manager - Jiffy Mart at Global Partners LP. The GM is responsible for the management of the day-to-day store operations, adherence to company policies and procedures, direct supervision of staff, maximizing store profits, and ensuring a high level of customer service and store appearance. The Types of “Energy” You Bring

You are comfortable working in both an individual and team environment. You have superior relationship building skills and can establish connections with guests and associates. You lead by example and demonstrate the importance of a guest first mentality. You are detail oriented and have excellent organizational skills. You display the ability to direct others and prioritize tasks. You are a proven self-starter with demonstrated ability to make decisions. You analyze trends and apply a system thinking approach to complex issues. You handle multiple projects simultaneously and independently. “Gauges” of Responsibility

Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Responsible for guest and associate satisfaction, exceeding brand standards and managing the store’s profitability. Select, develop, and effectively lead a highly engaged team. Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback and information from various sources. Review information and create a plan to consistently meet guest expectations. Responsible for staffing the store appropriately to cover guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. Conduct all aspects of management training. Overseeing and monitoring the training of all associates to ensure proficiency of skills and job safety is taught. Create and sustain an inclusive store atmosphere by understanding the diversity of the store team and encouraging mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition. Support the development of associates and store management teams through appropriate talent management processes (e.g., performance management, development plans, career conversations, and development opportunities). Provide overall direction and support for the team and monitor and assess individual work to high standards. Provide feedback, coaching, development opportunities, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. Ensure store conditions meet or exceed standards for safety, service, and operational efficiency by analyzing opportunities and ensuring execution of policies and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all guest and associate incidents in a timely manner. Ensure compliance with all federal and local laws and company policies and procedures. Lead change initiatives, champion programs, and educate associates on change, ensuring programs are executed and sustained. Meet or exceed key performance targets; deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Monitor shift cash handling and inventory. Support investigations into shortages/overages and inventory variations within defined thresholds. Manage financial plans by reviewing financial reports and taking action to achieve goals. Ensure execution of all plans. Analyze income statements and utilize reports to ensure profitability. Manage inventory to maximize sales, control costs, and reduce waste; manage cash procedures including deposits and change orders. Build relationships with community partners to connect the store with its community. Other duties as assigned. “Fuel” for You

Competitive salaries and opportunities for growth. A Talent Development Team supports growth and job development. Health and Wellness: Medical, Dental, Vision, Life Insurance, and additional wellness support. The Road Ahead: 401(k) with company match. Professional Development: Tuition reimbursement after 6 months of service. Give Back: Paid volunteer time off to support a chosen organization. The GPS of our Interview Process

If you’re interested, please apply. A talent acquisition team member will review your resume with the hiring manager; if suitable, a recruiter will contact you. Interviews may be conducted in person or virtually. Qualifications

Must be available to work flexible hours including day, night, weekends and/or holidays. Leadership experience in fast-paced retail, food service, or fuel environments preferred. Experience selecting, training, and managing staff. Experience with labor allocation, sales building, scheduling, and managing expenses. Experience coaching and developing team members through proper leadership skills. Ability to reach, bend, twist, stoop, kneel, crouch, climb ladders/stairs and lift to 25 lbs. during a shift. Must have reliable transportation and a valid driver’s license. Applicants must be at least 18 years old. 1-2 years of supervisory experience. Education

High School Diploma or Equivalent. The salary for this position is expected to range between $53,000 and $55,000 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience. Company may change the published salary range based on company and market factors. We value passion and potential. If you are enthusiastic about a position, please apply even if you don’t check every box. We embrace diverse perspectives and experiences. Global Partners LP is an equal opportunity employer. We foster a culture where ideas from all people help us grow, move and thrive, and we do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. Disclaimer

At Global Partners, we don’t use lie detector tests for any employment decisions. In Massachusetts, it is illegal to require or administer a lie detector test. An employer who violates this law may face penalties. Note: Seniority level, Employment type, Job function, and Industries are listed for reference in the posting.

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