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Rx.Health (Commure Engage)

Operations Manager, High Dollar Claims

Rx.Health (Commure Engage), Mountain View, California, us, 94039

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Overview

At Commure + Athelas, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience and our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more. This full-time Operations Manager role focuses on Revenue-Cycle Management, working across the organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership to ensure efficient execution for clients and drive business metrics. This is a high-visibility, high-impact, high-autonomy role with potential for rapid growth as new business areas emerge. This position requires working 5 days a week in our Mountain View, CA office. What You'll Do

Ensure the efficient and timely execution of internal operations projects from initiation to launch. Engage in cross-functional collaboration with Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Break down complex business problems, own execution and outcomes, and drive operational metrics (process throughput, defect rate, etc.). Understand the business in-and-out to proactively solve emerging problems. What You Have

3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company. Experience with data analysis and developing data-driven solutions to new challenges. Deep experience in data analysis (SQL and Excel strongly preferred). Basic open-resource SQL assessment will be part of the interview process. Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Ability to oversee the entire project management process, ensuring timely onboarding and continuous improvement of key metrics. Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives. Proficiency in documenting and developing best practices to enable incremental improvement for Internal Ops processes. Expertise in project management with experience deploying multiple projects in a fast-paced environment. Strong customer-centric mindset: truth-seeking, asking questions, and understanding customer requests. Comfort in autonomous environments, ability to prioritize, and skill in identifying blockers. Proficient in Retool; G Suite is a plus. Experience in the RCM space is a bonus. Compensation & Location

Compensation Range: $80K - $120K Location: Mountain View, CA Employment Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitals and Health Care This role is part of Commure + Athelas, with a commitment to diversity and accommodations for all applicants. Official communications will come from email addresses ending in @getathelas.com, @commure.com, or @augmedix.com.

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