Nati Boutique
Overview
Assistant Store Manager
at
Nati Boutique , Manhattan Beach location. Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our Manhattan Beach location. As our Assistant Manager, you will work directly under the supervision of our Store Manager, helping to ensure the store operates smoothly and efficiently. You will assist in the implementation of operational processes that attract and retain customers while driving sales. Additionally, you will work closely with our CEO and co-owner to help drive financial sales goals.
Responsibilities
Assist with the day-to-day responsibilities of a high-volume retail environment, with the key focus of driving sales.
Assist with the training and development of new Sales Associates.
Help drive the development of process improvements, link warehoused inventory into the store, track inventory performance, assist with restocking and organizing items, as well as overall inventory management.
Handle the processing of exceptions including returns, damages, and other customer service issues.
Ensure inventory is properly stocked and displayed to maximize sales.
Deliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, and accurately executing end-of-day settlements.
Maintain expert-level product knowledge by familiarizing yourself with store inventory.
Communicate customer questions, concerns, and/or feedback to the team in an appropriate time frame.
Demonstrate a professional and warm attitude that encourages a strong sense of teamwork at all times, especially during fast paced peak hours/seasons.
Qualifications
Minimum 2 years in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and best practices in customer service.
Excellent team building and leadership skills and proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small to medium sized Sales team in order to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
An upbeat, outgoing, and engaging personality – able to initiate contact with the customers and identify their shopping needs.
A can-do attitude with a proactive mindset; desire to wear many hats and jump in to help wherever needed.
High level of maturity, integrity and attention to detail.
Able to establish and maintain a good rapport with coworkers and customers.
Bachelor’s degree in management, business administration, or relevant field, preferred.
Status: open availability to work 5 days (40 hours) a week, including regular weekend shifts and some holidays.
Must be able to stand up to 8 hours and carry up to 50lbs with or without reasonable accommodation.
Benefits
Competitive salary and generous annual bonus program, DOE.
Employee sponsored healthcare coverage.
Fun and energetic environment with a growing retailer.
Direct exposure and regular interaction with owners.
Employee discount.
Job details
Job type: Full-time
Base hourly rate range: $30-$35
Location: Manhattan Beach, CA
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Assistant Store Manager
at
Nati Boutique , Manhattan Beach location. Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our Manhattan Beach location. As our Assistant Manager, you will work directly under the supervision of our Store Manager, helping to ensure the store operates smoothly and efficiently. You will assist in the implementation of operational processes that attract and retain customers while driving sales. Additionally, you will work closely with our CEO and co-owner to help drive financial sales goals.
Responsibilities
Assist with the day-to-day responsibilities of a high-volume retail environment, with the key focus of driving sales.
Assist with the training and development of new Sales Associates.
Help drive the development of process improvements, link warehoused inventory into the store, track inventory performance, assist with restocking and organizing items, as well as overall inventory management.
Handle the processing of exceptions including returns, damages, and other customer service issues.
Ensure inventory is properly stocked and displayed to maximize sales.
Deliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, and accurately executing end-of-day settlements.
Maintain expert-level product knowledge by familiarizing yourself with store inventory.
Communicate customer questions, concerns, and/or feedback to the team in an appropriate time frame.
Demonstrate a professional and warm attitude that encourages a strong sense of teamwork at all times, especially during fast paced peak hours/seasons.
Qualifications
Minimum 2 years in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and best practices in customer service.
Excellent team building and leadership skills and proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small to medium sized Sales team in order to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
An upbeat, outgoing, and engaging personality – able to initiate contact with the customers and identify their shopping needs.
A can-do attitude with a proactive mindset; desire to wear many hats and jump in to help wherever needed.
High level of maturity, integrity and attention to detail.
Able to establish and maintain a good rapport with coworkers and customers.
Bachelor’s degree in management, business administration, or relevant field, preferred.
Status: open availability to work 5 days (40 hours) a week, including regular weekend shifts and some holidays.
Must be able to stand up to 8 hours and carry up to 50lbs with or without reasonable accommodation.
Benefits
Competitive salary and generous annual bonus program, DOE.
Employee sponsored healthcare coverage.
Fun and energetic environment with a growing retailer.
Direct exposure and regular interaction with owners.
Employee discount.
Job details
Job type: Full-time
Base hourly rate range: $30-$35
Location: Manhattan Beach, CA
#J-18808-Ljbffr