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Hilton

Event Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square

Hilton, Seattle, Washington, us, 98127

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Event Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square

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Event Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square

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Hilton Just steps away from the Lumen Field is where you will find the Embassy Suites by Hilton Seattle Pioneer Square where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This is a nonexempt role and the hourly salary range for this role is $30 - $32 per hour and is based on applicable and specialized experience and location. The Benefits

– Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage – for you and your family. Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) – you can accrue up to 18 days in your first year Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Matching 401(k) Debt-free education: Access to a wide variety of educational credentials Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the Team Member Restaurant while on shift Complimentary use of on-site fitness facility outside of working time Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams Monthly reimbursement of up to $100 for public transportation for the purpose of commuting to work What will I be doing?

As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline Quality Productivity Dependability Customer Focus Adaptability

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