Capital One
Manager, Product Management, AI/ML Vendor Evaluations
Capital One, Chicago, Illinois, United States, 60290
Overview
Capital One Product Management team seeks to empower AI/ML innovation and deliver customer experiences through technology. The Enterprise AI/ML organization provides the platform, tools, and infrastructure to deliver machine learning models and AI experiences that support decisions, risk management, fraud detection, and personalized customer experiences. In this role, you will build partnerships with vendors of AI tools, guiding capabilities from idea to enterprise-scale platform by understanding business and user needs, evaluating third-party products, completing due diligence, onboarding, and integrating vendors into platform experiences. The ideal candidate is passionate about AI technology, understands engineers and data scientists, and can communicate with software engineering teams, data scientists, non-technical stakeholders, and senior leaders. Product management is applied with human-centered design, deep business understanding, and leadership to accelerate technology innovation and customer experiences at Capital One. Note:
This description reflects responsibilities and qualifications as described in the posting; negotiations, sponsorship, and compensation details are included below.
Responsibilities
Cultivate a thorough understanding of the problem space and audiences related to Generative AI at Capital One, working with customers and partner teams to inform strategy, prioritization, and requirements definition Develop and communicate a compelling product vision through presentations, documents, and demos of the developer experience for diverse audiences Make trade-off and prioritization decisions by grounding recommendations in customer needs and quantified value Build and maintain partnerships with peers, customers, and stakeholders to enable collaboration across the enterprise ecosystem Invest in support, training, and documentation to enable self-service adoption and effective contribution models with partners Manage day-to-day execution across multiple tech teams, influencing roadmaps to deliver results for target users Collect and analyze data to track progress, quantify impact, and inform decisions
Capital One Product Framework
Demonstrate proficiency in five areas foundational to Product management: Human Centered — Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused — Delivers outcomes by focusing on leverage and execution Technology Driven — Leverages technology to deliver innovative and resilient solutions Integrated Problem Solving — Identifies and resolves complex problems to deliver outcomes while mitigating risks Transformational Leadership — Leads cross-functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 3 years of experience in Product Management Currently has, or is in the process of obtaining one of the following with the expectation the degree is obtained by the start date:
Bachelor’s Degree in a quantitative field Master’s Degree in a quantitative field or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy into consumer-facing AI products 2+ years in environments with public cloud and open source technologies 2+ years building AI/ML products Familiarity with Generative AI, multi-agent systems, AI safety, AIOps, AI Observability and Governance Experience with vendor evaluations and selection
Capital One does not sponsor new applicants for employment authorization for this position. The minimum and maximum full-time annual salaries are listed by location and reflect the offered salary at the time of hire. Salaries for part-time roles are prorated. Locations listed include Cambridge, MA; Chicago, IL; McLean, VA; New York, NY; San Francisco, CA, with pay ranges shown per location. Some roles may have eligibility for incentive compensation.
Capital One offers a comprehensive set of benefits and a drug-free workplace. If you require accommodations during the application process, contact Recruiting Accommodation. For technical support or questions about the recruiting process, contact Careers@capitalone.com. Capital One does not guarantee third-party products or information available through external sites. Capital One may post roles in multiple jurisdictions, and postings may refer to Canada, the UK, or the Philippines specific entities where applicable.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management and Marketing
Referrals increase your chances of interviewing at Capital One by 2x
Chicago, IL — various compensation ranges and recent postings are listed in the job feed; this posting is current and not expired.
#J-18808-Ljbffr
Capital One Product Management team seeks to empower AI/ML innovation and deliver customer experiences through technology. The Enterprise AI/ML organization provides the platform, tools, and infrastructure to deliver machine learning models and AI experiences that support decisions, risk management, fraud detection, and personalized customer experiences. In this role, you will build partnerships with vendors of AI tools, guiding capabilities from idea to enterprise-scale platform by understanding business and user needs, evaluating third-party products, completing due diligence, onboarding, and integrating vendors into platform experiences. The ideal candidate is passionate about AI technology, understands engineers and data scientists, and can communicate with software engineering teams, data scientists, non-technical stakeholders, and senior leaders. Product management is applied with human-centered design, deep business understanding, and leadership to accelerate technology innovation and customer experiences at Capital One. Note:
This description reflects responsibilities and qualifications as described in the posting; negotiations, sponsorship, and compensation details are included below.
Responsibilities
Cultivate a thorough understanding of the problem space and audiences related to Generative AI at Capital One, working with customers and partner teams to inform strategy, prioritization, and requirements definition Develop and communicate a compelling product vision through presentations, documents, and demos of the developer experience for diverse audiences Make trade-off and prioritization decisions by grounding recommendations in customer needs and quantified value Build and maintain partnerships with peers, customers, and stakeholders to enable collaboration across the enterprise ecosystem Invest in support, training, and documentation to enable self-service adoption and effective contribution models with partners Manage day-to-day execution across multiple tech teams, influencing roadmaps to deliver results for target users Collect and analyze data to track progress, quantify impact, and inform decisions
Capital One Product Framework
Demonstrate proficiency in five areas foundational to Product management: Human Centered — Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused — Delivers outcomes by focusing on leverage and execution Technology Driven — Leverages technology to deliver innovative and resilient solutions Integrated Problem Solving — Identifies and resolves complex problems to deliver outcomes while mitigating risks Transformational Leadership — Leads cross-functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 3 years of experience in Product Management Currently has, or is in the process of obtaining one of the following with the expectation the degree is obtained by the start date:
Bachelor’s Degree in a quantitative field Master’s Degree in a quantitative field or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy into consumer-facing AI products 2+ years in environments with public cloud and open source technologies 2+ years building AI/ML products Familiarity with Generative AI, multi-agent systems, AI safety, AIOps, AI Observability and Governance Experience with vendor evaluations and selection
Capital One does not sponsor new applicants for employment authorization for this position. The minimum and maximum full-time annual salaries are listed by location and reflect the offered salary at the time of hire. Salaries for part-time roles are prorated. Locations listed include Cambridge, MA; Chicago, IL; McLean, VA; New York, NY; San Francisco, CA, with pay ranges shown per location. Some roles may have eligibility for incentive compensation.
Capital One offers a comprehensive set of benefits and a drug-free workplace. If you require accommodations during the application process, contact Recruiting Accommodation. For technical support or questions about the recruiting process, contact Careers@capitalone.com. Capital One does not guarantee third-party products or information available through external sites. Capital One may post roles in multiple jurisdictions, and postings may refer to Canada, the UK, or the Philippines specific entities where applicable.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management and Marketing
Referrals increase your chances of interviewing at Capital One by 2x
Chicago, IL — various compensation ranges and recent postings are listed in the job feed; this posting is current and not expired.
#J-18808-Ljbffr